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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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857 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 834: English reviews
Fountain Hills, United States
Reviewed 11 May 2016

Great location for a little business I had in Fairfield and our desire to visit Sonoma & Napa. It was clean and there is a great little breakfast spot a few hundreds yards down the street, the Canyon Café; excellent food.

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Helpful?
1Thank Phillip L
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Phillip, thank you for writing a review about your recent stay at our hotel. We are delighted to learn that you were pleased with your stay! We would love to welcome you back if your travels ever bring you to the area. Thank you for being our guest!

Temecula, United States
Reviewed 11 May 2016

Don't stay on 1st floor, you'll hear the upstairs guest when they walk during the night. Nice ambiance and well maintained. Friendly staff - cookies are always a nice treat and only 20 minutes from Napa.

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Helpful?
1Thank Steven S
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. Steven, thank you for your nice comments about our staff and the ambiance of our hotel. We are sorry to learn that you were disturbed by noise coming from the second floor of your...

Fort Worth, Texas
Reviewed 9 May 2016

Great hotel. Beautifully landscaped property and great rooms. The staff is amazing! Very close to Napa for any winery trips and not a bad commute to the Concord/Walnut Creek area. Loved the keurig in the room too!

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Helpful?
1Thank Melissa B
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. Melissa, we are pleased to learn that you were satisfied with your stay! We would love to have you stay with us again to enjoy a nice warm cup of coffee or tea by our lagoon and patio...

Denver, Colorado
Reviewed 5 May 2016 via mobile

Clean, comfy, great staff. Only failure is sound insulation between floors. My first floor room very noisy from above. Was awoken early by loud noise of those above me walking around the room. Very disappointing as I had a very late check in.

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Helpful?
1Thank coloradotroy
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are happy to learn that you were satisfied with our staff and the cleanliness and comfort of our hotel. We are sorry to discover that the noise level around your room was very disturbing and made your...

Atlanta, Georgia
Reviewed 3 May 2016

My fiancé and I just returned from our first trip to Napa. We definitely enjoyed our stay. The hotel is quiet and conviently located near Walmart and downtown Napa. We slept very well and we were very pleased with the service.

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Helpful?
Thank dhare1991
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, your business means a lot to us. We are so happy to learn that you enjoyed your first trip to the wonderful Napa Valley! We are pleased to discover that our hotel was able to accommodate your needs, while satisfying you with great...

Pasadena, United States
Reviewed 2 May 2016

The room was clean but the AC unit very noise, the shower head not very clean and pressure very low, and the pillows too soft. They replaced the pillow with better ones and we left the next day. I really like the Double Tree chain but this was below average.

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Helpful?
Thank Giuseppe L
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are sorry that you experienced a noisy AC unit in your room, a very low pressure shower head, and pillows that weren't to your liking. These issues have been immediately addressed to be...

Foster City, United States
Reviewed 1 May 2016

Although I've only stayed at this hotel twice when in Napa I will not consider staying anywhere else when in town. It is very convenient, clean, quiet, friendly, and the food in the restaurant is excellent.

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Helpful?
1Thank Gloria P
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Gloria, thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are delighted to learn that our hotel keeps you happy and satisfied when your travels bring you to the beautiful Napa Valley! We would love to welcome you back soon in hopes for another convenient and...

Las Vegas, United States
Reviewed 29 April 2016

The Double Tree is exceptional! I have stayed at many hotel motels over the years. But I have to say that the bed and pillow at Double Tree is the combination to a restful nights sleep! I slept better at Double Tree than I have for a long time! I give Double Tree five stars!

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Helpful?
1Thank Michael T
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, we greatly appreciate your business. Michael, we are delighted to learn that you had a positive experience at our hotel. It is nice to know that the bed and pillows in your room gave you a good night's rest. We would love to welcome you back...

Sedalia, Colorado
Reviewed 29 April 2016 via mobile

I stayed here for a focus group activity. I was greeted first thing with a complimentary wine end cheese tasting. I loved sitting outside on the patio,enjoying the sunshine, & looking at the lagoon. The room has lots of nice amenities, coffee, tea, a small refrigerator, good desk/office set up. I had breakfast 2 days in the restaurant, the buffet...

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Helpful?
Thank travelgirl103
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are pleased to learn that you were satisfied with your stay! If your travels ever bring you back to Napa Valley, we would love to welcome you back to stay with us again....

Miami, Florida
Reviewed 29 April 2016

It was comfortable size room, AC not working shower head not working and they couldn't fix it to our satisfaction...place is too far from NAPA not much around other than chain stores Walmart etc...staff ok, but not what I normally expect as Hilton honor member..

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1Thank T371WXnicka
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

We greatly appreciate your business, and sincerely apologize for your most recent experience. We are sorry that you experienced issues with the AC unit and shower head in your room. These issues have been immediately addressed to be fixed as soon as possible. This is not the typical guest experience at our hotel, and I’d like to speak with you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: $136 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
11 months ago
Long Beach
9 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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