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Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
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420 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Los Angeles, California
Reviewed 13 August 2015

I never even knew this property existed! I've stayed in this area before, but for whatever reason, never came across it. Quite an oversight since it's been there a while. The property is situated on a hillside, which is nice. The grounds are well-maintained. Parking is free, plentiful and convenient - all good. The lobby, restaurant, bar and rooms are...

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Helpful?
Thank EML56
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your comments and we will certainly look into the egg creation! Trust we will see you again soon....happy travels.

Irvine, California
Reviewed 12 August 2015

We were going to an engagement party that was minutes away from the Sheraton-- we live 2 hours away. The place was clean-- but I just want to say two things-- "popcorn ceilings" and "shower curtain". The hotel was ok-- free wi-fi always a plus. We stayed here because it beat driving back home!!

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Helpful?
Thank Duchess1982
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for crashing with us! We trust you were able to enjoy some of the great amenities in the hotel and that the service delivery from the team surpassed the goals we set ourselves. Looking forward to welcoming you back.

Pasadena, California
Reviewed 11 August 2015

Stayed here for 4 nights for my kid's sporting event. Mostly business travelers on conferences here during the week; they seemed to monopolize the fire pits and the bar area. Also a lot of people staying there for a wedding on the weekend. Rooms are a little small; beds were super comfortable. A little freeway noise, but not enough to...

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Helpful?
Thank James L
Boston, Massachusetts
Reviewed 11 August 2015

This is conveniently located just off the freeway(though far enough away that it's quiet). The room and amenities are standard Sheraton (beds are quite comfortable). Parking is free. The room rate was very reasonable through a pre-paid booking service. While we've stayed in other hotels in the area, the quality/price ratio, for us, makes this a better choice than places...

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Helpful?
Thank kreino
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us. We look forward to welcoming you back.

Leura
Reviewed 10 August 2015

We stayed in the premium area. Premium wifi. Club room. Free breakfast. Rooms were very comfortable although the walls were thin. Good restaurant with reasonable prices as well. Cost was $530 for two nights.

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Helpful?
Thank Georrgeo
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

We are gratified that you enjoyed your stay with us. The Team works hard to offer a warm welcome and efficient service and we are pleased to have succeeded in our goal!

Chicago area
Reviewed 4 August 2015

The property is older. However, the rooms and facilities have been well maintained. The room was very fresh and crisp. Only the air conditioner showed the hotels age. We had several hassles at the hotel that made it less than a perfect stay. Nothing huge but the hotel is not managed as well as it should be. A couple examples:...

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Helpful?
Thank Lolafin
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

We certainly regret the challenges and apologize for not having met your expectations. Thank you for the feedback which will be used in our ongoing review of operations. We appreciate your support.

Reviewed 3 August 2015 via mobile

We stayed in this hotel for 3 nights and we encountered problems every day. Upon checking in I made sure that the agent understood that we were staying 3 nights and not 2. He said no problem. After the first night, the key card we not working, our room hasn't been cleaned and worst, the housekeeping supervisor just barged in...

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Helpful?
1Thank Mike L
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for the feedback and we apologize for the service challenges and that your concerns were not addressed directly. Our goal is always 100% satisfaction and we trust we will have the opportunity to regain our confidence on another occasion.

Reviewed 29 July 2015

Nice hotel with wonderful staff. Will at the front desk was particularly helpful. The Club Level access was a good value for the nominal upgrade fee. Even met the General Manager as he was walking around checking on guests and the hotel in general.

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Helpful?
Thank Cheryl S
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you, Cheryl. We appreciate your feedback and look forward to welcoming you back..

Toronto, Canada
Reviewed 26 July 2015 via mobile

Booked this hotel since this was in between Los Angeles and Oxnard where my daughter lives. I checked in late Friday night and the parking lot was full but for a couple of spots. Check in was smooth even at 2 am. No information provided for breakfast or amenities. The rooms were clean, spotless and ready. The front Staff is...

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Helpful?
Thank Norman K
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Great feedback, thank you! We will review the mechanics of check-in...

Brooklyn, New York, United States
Reviewed 24 July 2015

We decided to stay here instead of in Malibu for a wedding. Was a nice quiet place that is tucked into the hills. Great outdoor seating where we enjoyed reading and lunch for a couple of days. Breakfast was good especially on weekend when the omelette guy was there. Room was typical Sheraton. Comfortable bed and nice size. Parking was...

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Helpful?
Thank Beau R
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Pleased that your stay was enjoyable! Thank you for your comments.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Rd, Agoura Hills, CA 91301-2004 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: $170 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
1 question
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces the back of the hotel if you want super quiet. If you want a view, get a room that faces the mountains.”
 of 5 bubbles Sheryl731, 31 Oct 2016 | Read review
“ask for room facing the mountains”
  • view from hotel room
  • the world comfiest bed (I'm my opinion!)
 of 5 bubbles 933neilg, 25 Oct 2016 | Read review
“the 5th floor”
 of 5 bubbles remcok824, 12 Oct 2016 | Read review
“A mountain view is very pleasant.”
 of 5 bubbles DisneyFan30, 22 Sep 2016 | Read review
“Try getting an even numbered room overlooking the pool for any kind of view.”
 of 5 bubbles BMRosenberger, 23 Aug 2016 | Read review
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