The toilets are only 14 inches from the floor, my husband had to help me get up and down on the toilet. Normal toilets are at least 16 plus inches, these were just ridiculous, The room in the suite was way too tiny for a king bed. Seniors skin is like tissue paper, one side was right next to the heater and if hitting with one's leg would have caused a major injury. Additionally, we were 3 adults. The sofa bed had no bedding, only a mattress cover, called to the desk and they said to come down to get a bedding packet. We were in the next building, they had just checked us in and should have given us the needed packet at check in, since they knew the bed would not have bedding. The breakfast was a box lunch, 2 hard boiled eggs,a bagel, cream cheese and orange juice. Not good.
Homewood Suites has been our home away from home on numerous occasions and we have always had a great time, as well as attentive service. The Agoura location is in close proximity to many great restaurants and the amenities on the property keep us coming back.
Great Hotel experience overall and the staff is awesome! The room was clean and tidy; it's an easy on and off from the 101 route. There's a Trader Js next door and restaurants in the area! Great Stay!
Great hotel, loved the breakfast and the suite. The room was clean, it had everything I needed. I liked having a restaurant and trader Joes next door. The staff was amazing, super helpful and accommodating.
A very good experience in my dealing with the staff. They were all friendly and helpful. The room was clean and housekeeping made sure that the bed was made and daily cleaning and straightening up was done. The only thing that I did not like was that the thicker curtains did close and the thinner curtains could be seen through if the lights were on at night.
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