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The Hotel at Auburn University

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#1 of 17 Hotels in Auburn
Certificate of Excellence
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1 room 2 adults 0 children
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The Hotel at Auburn University
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506 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Iowa City, Iowa
Reviewed 30 May 2015 via mobile

Nice building and location, but the staff is neither well trained nor well supervised. I've stayed in probably 500 hotels in my life. This is the first one that ever failed to clean my room during a multi-night stay. I informed the front desk at 6 pm that my room had not been cleaned and I was told "okay, do...

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Helpful?
Thank J G
AUHCC, Marketing & Social Media Manager at The Hotel at Auburn University, responded to this review

J G, Thank you for your feedback regarding your recent stay. I am sorry to hear that your room was not serviced, as this is not our standard and I apologize that your experience with the front desk agent was less than satisfactory. The Director of Sales and Marketing, Todd Scholl, would like to follow up with you to remedy...

Chino, California
Reviewed 27 May 2015

The hotel is located so close to the university you could probably walk. It's absolutely beautiful inside, and the staff was amazing, and very friendly. Most of the staff are students who are majoring in hotel management and hospitality

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Helpful?
Thank Robin P
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Robin P, Thank you so much for being our guest during your recent visit to Auburn, and for offering us such an amazing review of your experience! I am so happy to read your view on our amazing location, right across from the main buildings on campus, but more importantly, how you viewed our ladies and gentlemen as amazing...

Reviewed 22 May 2015

Stayed there to take a training course at Auburn University. Wonderful facilities, filled with history and a very welcoming staff. Clean, spacey and comfortable rooms with the best cable service I have ever experienced. Walking distance from the historical Toomer's Drugs and Jordan-Hare Stadium.

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Helpful?
Thank Liliana S
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Liliana S, Thank you so much for being our guest during your recent visit to Auburn, while taking a training course at Auburn University. I appreciate you taking the time to offer us such an fantastic review of your experience! I appreciate your positive feedback about the facility as well as our ladies and gentlemen. I am so glad...

Savannah, Georgia
Reviewed 20 May 2015 via mobile

Love this hotel, and special location. Unfortunately the servuce helps to reinforce stereotyoes that Southerners don't think fast. Staff very friendly but they need a crash course in basic Hospitality and how to focus on serving their guests. Air conditioner so noisy we slept without it. Simple room service order incomplete. We didn't get the glasses of ice water we...

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2Thank Helensbabies
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Helensbabies, My apologies for not responding sooner to your TripAdvisor review as we had spoken by phone after you completed our customer satisfaction survey. I did not realized I responded to your completed survey but not to your review on TripAdvisor. As you already wrote in your review, you had many positive comments about the hotel as well and...

Florida Keys, Florida
Reviewed 11 May 2015

This is THE place to stay at Auburn - it is on campus and so convenient to everything, why not...if you can get a reservation. Reservations for game days fill up the prior year as well as the dates for Camp War Eagle, Parents Weekend, etc. It is not the most amazing hotel ever... toilet runs, small rooms, delayed room...

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Helpful?
Thank camer-always-aready
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Camer-always-are, Thank you so much for being our guest during your most recent visit to Auburn, and for offering us such a great review of your experience! I'm really glad to hear you were able to stay with us despite the very high occupancies in the last couple of months. I appreciate the "home sweet home" attitude from our...

Connecticut
Reviewed 9 May 2015

Have stayed here 3 times now...and if you can get a room, you should stay here whenever in the area. Certain weekends (including home football games and special events like Graduation) are very, very tough to snag a reservation, but try. Lovely hotel, entrance, lobby, restaurant, rooms, and (no surprise, since you're in the South) very friendly staff.

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Helpful?
Thank nagled
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Nagled, Thank you so much for staying with us during your visit to Auburn, and for offering us such a great review of your experience! I'm really pleased to hear that you were able to get a reservation despite the very high occupancies we have been running the last couple of months. Thank you for your positive review of...

Reviewed 7 May 2015

The hotel was the last word in old world southern charm. As you pull into the front drive and step out, the aroma of jasmine is strong in the air. While only a few years old, it had the feeling of traveling back in time to the best part of the old south. Great architecture and felt but not seen...

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Helpful?
Thank Rod S
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Rod S, Thank you so much for being our guest during your recent visit to Auburn on a weekend, and for offering us such an amazing review of your experience! I am so glad to read that the confederate jasmine we planted to cover the patio at the entrance of the hotel is doing exactly what we hoped it...

Conyers, Georgia
Reviewed 4 May 2015

I've stayed at The Hotel at Auburn University several times. The most recent being the first weekend in May 2015. I've never had a bad stay. Until this past weekend, I've never had to wait to check-in. This particular weekend, the front desk had only one person working so there was a bit of a wait. The hotel was full...

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Helpful?
Thank Michelle F
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Michelle F, Thank you so much for staying with us once again at The Hotel at Auburn University! I am so glad to read how much you enjoyed your stay as well as your campus tour. If all works out we certainly hope to continue to be your "home away from home" for another four years. I appreciate the...

Boston, Massachusetts
Reviewed 1 May 2015

I was very impressed with the Auburn Hotel, the University and the city of Auburn. The hotel is conveniently located across from the campus and is walkable to many of the shops and restaurants in Auburn. I had a great stay. The lobby apparently was completely renovated recently and it shows. The rooms were nice as well. Staff was very...

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Helpful?
Thank SunSeekerMA
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear SunSeekerMA, Thank you so much for staying with us on your recent trip to Auburn, and for taking a moment to share your experience with us. I'm so happy to read that everything with your stay went so well. All of our ladies and gentlemen go out of their way each day to ensure that our guests have a...

Killeen, Texas
Reviewed 30 April 2015

Stayed here for a night while we were moving down into the area. The allow dogs which is always a huge plus for us. The Hotel is very clean and as stated before, Southern. It feels like an old time hotel with grand lobby, but still small and nice. The hotel is pretty nice and clean. The staff was extremely...

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Helpful?
Thank ErnieandFred
Auburn-Hotelier, General Manager at The Hotel at Auburn University, responded to this review

Dear Ernie and Fred, Thank you so much for staying with us on your recent trip to Auburn while moving down to this area, and for taking a moment to share your experience with us. I truly appreciate the fantastic review you gave our hotel between our dog friendly environment, the cleanliness of the hotel, our location and proximity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ariccia Trattoria
Ariccia Trattoria
Cuisines: Grill, Italian, American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Hotel at Auburn University

Address: 241 South College Street, Auburn, AL 36830
Region: United States > Alabama > Auburn
Price Range: $206 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Auburn University 3.5*
Number of rooms: 248
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Also Known As:
Hotel Auburn University
University Hotel Auburn
Hotel Style:
#1 Family Hotel in Auburn
#1 Business Hotel in Auburn
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Auburn University staff and other travellers.
3 questions
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Medfield, Massachusetts
2 months ago
2 months ago

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Questions? Get answers from The Hotel at Auburn University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the concierge floor - 👍”
 of 5 bubbles joyew2017, 11 Mar 2017 | Read review
“Top floor worth the extra cost”
 of 5 bubbles s00nergal, 4 Mar 2017 | Read review
“Check for bugs”
  • Bedbug found in room 236
 of 5 bubbles kvhak, 20 Feb 2017 | Read review
“If you want a bathtub, you need to request.”
 of 5 bubbles S_JURY_2016, 17 Feb 2017 | Read review
“All good ...very quiet @ night”
 of 5 bubbles bobbyg694, 12 Feb 2017 | Read review
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