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Candlewood Suites Alabaster

80 reviews
Traveller (20)
Room & Suite (25)
Dining (1)
  • Excellent53%
  • Very good25%
  • Average12%
  • Poor2%
  • Terrible8%
Travellers talk about
“free movies”(2 reviews)
“front desk”(17 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Fitness centre
Pets Allowed
2.5 Star Hotel
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Reviews (80)Write a Review
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All reviewsan extended stay hotelfree moviesfront deskone nightfree laundryquiet at nighta pet friendly hotelstores and restaurantsa great place to staystaff is very friendly and helpfulqueen bedlobby areathe entire staffpleasant staywould stay here againnice hotelwalking distance
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1 - 5 of 79 reviews
Reviewed 13 September 2017 via mobile

Awesome accommodations. Staff is very friendly and helpful. Maintenance was prompt, responsive and Larry Wright went above and beyond for us. Thanks to all for making our awkward situation so comfortable.More

Thank YukonErik
Response from EadesTE, General Manager at Candlewood Suites AlabasterResponded 15 September 2017

Erik, It was so nice having you with us during this trying time. All our hurricane guests were great and friendly, we hated seeing them leave. We got to know there kids and dogs. It was a fun week for our staff. Larry really appreciates...More

Hotel's Favourite
Reviewed 12 May 2017

A pleasant stay. We stopped here overnight on our way to New Orleans. Didn’t have an opportunity to enjoy all the amenities, but the room was pleasant, quiet and they have free fresh coffee 24/7 in the lobby area. I am a frequent business traveler...More

Thank Clarksville_Couple
Response from Costel H, General Manager at Candlewood Suites AlabasterResponded 15 May 2017

Thank you for staying with us on your way to New Orleans. We are glad you enjoyed our accommodations. Hopefully next time you can stay longer or stay with us while on business. Hope to see you again soon!

Reviewed 12 September 2017 via mobile

Me and my family was here in room 403 we had family on just bout every floor a couple days ago and it was the worst two days, the upper management is sorry especially the front desk receptionist Taylor I asked for towels and she...More

Thank susanworkman2
Response from EadesTE, General Manager at Candlewood Suites AlabasterResponded 13 September 2017

Good Morning Susan, We are happy that you chose Candlewood Suites while in Alabaster, AL. We apologize that you did not have a pleasant experience with us during your stay. I had a meeting with our staff this morning to discuss and make corrections regarding...More

Reviewed 24 August 2017 via mobile

This is an extended stay hotel. I stayed here one night and enjoyed my stay. Place is under some renovations but still a great place to stay. I would highly recommend and would stay here with family also.More

Thank Tad H
Response from EadesTE, General Manager at Candlewood Suites AlabasterResponded 29 August 2017

We are so happy you enjoyed you visit with us! Yes, Candlewood Suites is an extended stay hotel as well as for a one or more night stay. Guests enjoy our full kitchens and other amenities. Our hotel is undergoing renovations so we can provide...More

Reviewed 18 July 2017 via mobile

Front desk was great but Haley was exceptionally great. She always had a great attitude and treated not just me, but all of my colleagues well! I would definitely stay again just because of her. The hotel is clean and no one caused us any...More

Thank Thomas H
Response from EadesTE, General Manager at Candlewood Suites AlabasterResponded 19 July 2017

Thank you for your wonderful comments regarding your stay with us. Haley was happy to know that we were expressing true hospitality here at Candlewood Suites. She is a new addition to our hotel and has had quite an impact on our guests. We strive...More

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Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
USD 94 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
USD 94 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (25)
Dining (1)
Questions & Answers
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Room Tips
"Higher floors probably have nice views, since the hotel sits on a hilltop."
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"All rooms have 2burners and full refrigerator dishwasher garbage disposal"
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"Don't stay near the elevator"
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"Quiet location above the shopping center. Front rooms have nice view of trees and hills."
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