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Washington Hilton

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3,376 Reviews from our TripAdvisor Community

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Showing 2,957: English reviews
Zurich, Switzerland
Reviewed today NEW

I checked into the this property on Dec 3 as a Hilton Honors guest only to be told that since my room was pre-paid I would not be granted any HH points. The service was inconsistent and the room was lousy - I could hear my neighbors- no noise insulation. I had a maintenance man enter my room without knocking...

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Helpful?
Thank Monique M
Reviewed yesterday NEW

-Tiny rooms with nearly no sound insulation, hearing every breath of the neighbour +Lot of TV programmes -Few choices for buffet breakfast -Breakfast place is so small that have to queue a lot to get a table +Internet is slow but stable +Bathroom is nice

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Helpful?
Thank Géza S
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Myself and two colleagues, our collective thoughts were; Comfortable beds Clean Staff were in the main very helpful Food was pretty good, but could of had a wider choice Breakfast, the buffet was fantastic Gym, hot Price, pretty well Location, couldn't be better I would return

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Helpful?
Thank GillyTricks
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear GillyTricks, Thank you for sharing your recent stay with us. I am so glad to hear that you were pleased with the accommodations that we provided to you. We are looking forward to welcoming you back in the near future!

Concord, United States
Reviewed 3 days ago NEW

Paid $279/night for the smallest, outdated room I have stayed in all year. Thin walls--can hear my neighbors. Lastly, after paying a lot of money, I checked my bags and had to pay $1.00 for storing bags. Low-class, nickel & dime attitude.

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Helpful?
Thank Daniel M
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear Daniel M, Thank you for sharing your recent stay with us. I am sorry to hear that we were unable to live up to your expectations. Your feedback allows us to better improve our guest experience. I hope that we are able to welcome you back in the near future in order to Make It Right. Best, Tracy Marks...

Keller, Texas
Reviewed 6 days ago NEW

Loads of other options in this city. So I recommend picking something else Unfortunately this was just an all around bad stay. Old and outdated. Nothing special about this place. And very slow wifi. And really bad service at the customer counters. Not worth the trouble

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Helpful?
1Thank Laura S
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear Laura S, Your comments have been taken under consideration by our executive management team. Thank you for bringing this to our attention. Best, Tracy Marks - General Manager

Reviewed 6 days ago NEW

This hotel is centrally located for anyone visiting DC. It is not very close to a metro station, but not impossibly far away from Dupont Circle--about a 10-min. walk. Walking distance to Adams Morgan/U Street; a 5-min. car ride to Columbia Heights or Foggy Bottom; 10 min. ride to Georgetown/Downtown. The hotel itself shows its age, despite some apparent efforts...

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Helpful?
1Thank 712margueritah
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear 712margueritah, Thank you for sharing your recent stay with us. Your comments have been taken under consideration by our executive management team, they will surely help us improve our guest experience. I hope that we are able to welcome you back in the near future. Best, Tracy Marks - General Manager

Phila
Reviewed 1 week ago

All amenities for Honors members here come with a price: lounge, breakfast etc not included. Rooms are old and bathrooms are small. Gym is ok but nothing special. Not much in immediate vicinity of hotel. Go elsewhere.

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Helpful?
Thank stephenhI2994PQ
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear StephenhI2994PQ, Thank you for your feedback in regard to your recent stay with us. I am sorry to hear that you are unhappy with the benefits that we extend to our Hilton HHonors members. Our Gold members have a welcome option of either 1,000 additional points or complimentary continental breakfast, while our Diamond members have complimentary access to our...

Charlotte, North Carolina
Reviewed 1 week ago

I stayed for one night in late November to attend a recruiting event. Upon arrival, the front desk staff, Alexis, was super friendly, helpful, and quick. She ensured I was taken care of. The room I was given was fantastic, just wish it had a small refrigerator. I had a high floor, corner room with a great view of the...

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Helpful?
Thank Matt H
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Thank you very much for taking the time to write an outstanding review of your stay with us at the Washington Hilton. We hold ourselves to high standards and I am thrilled to hear we were able to live up to those standards. I will make sure to pass your comments onto Alexis! We hope to have the pleasure of...

Arlington, Virginia
Reviewed 1 week ago

I rented two rooms for two nights so that my daughter and her husband could join us for Thanksgiving. The Washington Hilton is an older hotel and by all appearances it's designed for a convention crowd (lots of meeting rooms and an over abundance of rooms set up for convention goers. Nothing wrog with that; I've attended several conventions at...

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Helpful?
Thank joenodaker
Tracy_Marks, General Manager at Washington Hilton, responded to this review

We appreciate you taking your time to write a review from your families stay with us. I am thrilled to hear we were able to uphold the high standards of service that we set for ourselves and you were able to enjoy your time spent at the hotel. In addition, I wanted to let you know that we do in...

Los Angeles, California
Reviewed 1 week ago

If you could manifest a has-been politician into a hotel, you would get the Washington Hilton. The hotel relies on the fact that it can accommodate large groups for conferences, and consequently doesn't try too hard on the amenities that business travelers rely on to do work. While you're here for a conference, you'll note two things: a really sad...

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Helpful?
Thank Ron F
Tracy_Marks, General Manager at Washington Hilton, responded to this review

Dear Ron F, I sincerely apologize for the chain of events that created a less than stellar stay with us. I understand how frustrating it can be to deal with security for a high level event, but unfortunately it is information we cannot disclose due to security reasons. Thank you for the feedback on the WIFI. I have shared this...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Washington Hilton

Address: 1919 Connecticut Ave. NW, Washington DC, DC 20009-5701
Region: United States > District of Columbia > Washington DC > Adams Morgan , Upper Northwest
Price Range: $121 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Hilton 3.5*
Number of rooms: 1070
Reservation Options:
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Also Known As:
Washington Hilton Hotel Washington Dc
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#69 Business Hotel in Washington DC
#74 Romantic Hotel in Washington DC
#78 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Washington Hilton staff and other travellers.
43 questions
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Questions? Get answers from Washington Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Recommend this property”
 of 5 bubbles moniquem524, 5 Dec 2016 | Read review
“close to elevator otherwise you have to walk 5 minutes to your room”
 of 5 bubbles g_zas, 4 Dec 2016 | Read review
“High room, ask for corners away from elevators”
 of 5 bubbles 1MattH1, 28 Nov 2016 | Read review
“Check ahead of time to see if the hotel will have draconian security since it may add 10 to 15 minutes to get back to your hotel room.”
 of 5 bubbles seyronf, 27 Nov 2016 | Read review
“I think even-numbered rooms have a better view, and ask for a room closer to the elevator...”
 of 5 bubbles 824nandithad, 27 Nov 2016 | Read review
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