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Willard InterContinental Washington

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Willard InterContinental Washington
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2,662 Reviews from our TripAdvisor Community

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Showing 2,495: English reviews
Piedmont
Reviewed 9 May 2016

I had to be in Washington DC on business and I use Amex Travel for my reservations. For this trip and where I had to be Amex strongly recommended The Willard Hotel. I am familiar with The Willard and was looking forward to my stay. An extremely beautiful property with an incredible restoration. When I arrived at the hotel, the...

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Helpful?
1Thank Michael G
GM_The-Willard, Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We greatly appreciate you taking the time to share feedback on your recent stay at The Willard. While I am pleased to hear you had a very positive experience with our bellman, I am extremely disappointed to hear of the shortcomings you experienced during the remainder of your stay. I would like the opportunity to...

Colorado
Reviewed 7 May 2016

The Willard is an exceptional building in a great location. The public spaces are lovely and have great character. The rooms are generally large and comfortable. They are clean, but the style is a bit dated. The staff are extremely friendly and accommodating. Probably not my first choice in Washington, but still a good choice, and a property with lots...

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Thank dtgoug
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We greatly appreciate you taking the time to share feedback on your recent stay at The Willard. I am pleased to hear you had an enjoyable stay with us and found our rooms to be large, comfortable and clean, and our staff extremely friendly and accommodating. This is music to our ears! We take great...

Kawaguchi, Japan
Reviewed 7 May 2016

予約はとても、取りずらいホテルでした。取れただけ貴重ということでしょうか。ワシントンという土地柄なのか1泊滞在で泊まれる日が向こう3か月くらい希望する日程は全て満室。 直前(3~4日前)くらいに開放して予約が取れる・・・。しかし、国際会議などのイベントがあった場合は宿泊すらできない。こんな感じです。 Ambassador会員で予約致しましたが、特典がホテルで違います。WillardはUpgrade(King Premier Room with view→Suite、2ランク)でした。値段は2倍します。16時チェックアウト、インターネットアクセス(ルームNoと苗字でログイン)、新聞といったところです。(結局新聞はドアに掛けて持ってきてくれませんでした) チェックインは定刻16時でしたが、部屋が用意できていないということで18:40頃にようやくチェックインできた状況です。 その間、ホワイトハウス、ちょっと遠出して国会議事堂、スミソニアンなんかも良いでしょう。最初、チェックイン時にSMSで送って貰える旨あり電話番号を伝えましたが、送られておりませんでした。19時前だったらさすがに開いているだろうと思い、フロントに行った次第。 立地は申し分ありません、交通至便。National AirportからBlue LineでMetro Center、Union StationからRed LineでCity Centerで歩いて7分ほどです。 438号室は437と438と2つの部屋からなり、角部屋になります。リビングと寝室があり、バスルーム(バスタブも)は2つ備えた部屋でした。ここで食事ができる食卓もあり、リビングは赤を基調とした部屋でとても豪華でした。F Street North Westと、14th StreetNorth Westの角部屋4階でした。予約時に申し込んだPennsylvania Ave NWに面した部屋ではありませんでした。 ロビー、ピーコックアレイは圧巻です。ロビーの天井には各州章がはめ込まれています。ロビーストの起源となったホテル、さすがに雰囲気あります。ピーコックアレイには日本人形が2か所ほど飾られています。ホテル内のショップも朝7時~夜11時まで開いています。 バスアメニティはホテル共通のものです。AGRARIA San Franciscoとあります。マウスウォッシュがありますが、歯ブラシはありません。バスタブは2つあり、2つはシャワー室とバスタブが離れているタイプ、もう1つのバスルームはシャワーとバスタブが一緒でした。家族連れにはとても重宝します。シンクはAmerican Standard製、シャワーノブはSYMMONS製とあります。タオルにロゴはありません。スリッパあり、ターンダウンサービスありでチョコレートが配られます。TVはLG製で日本語放送(TV Japan)が見られます。冷蔵庫は動かしたら課金されるシステムです。 無料のミネラルウォーターはAmbassador会員でもありませんでした。ウェルカムフルーツもなしです。無料の靴磨きのサービスもあります。ルームキーはカード式で挿入するタイプです。靴磨きのサービスはあります。 朝食は6:30~開いています。Cafe du Parcで朝食サービスを開いているが、1階のカフェに寄っても朝食がやっている雰囲気なし、もう1度行くと女性の係の人がいて2階に案内をして頂いた。 キッチンと同居のところで摂れるのでエッグステーションはないが、卵料理(オムレツなど)好みを聞いてくれるだろう。ベーコンもポークとビーフの2つ用意されている。 チェックアウト時、早朝から日本の女性がレセプションにいたのでかなり安心して利用できるのではないか・・・。 F Street North West側にはホテルの歴史を紹介しているコーナーがあり、岩倉使節団の紹介もなされていた。いろいろなホテルの資料館には行ったが充実している方だと思います。 最後に眺めが良い部屋ですが、独立記念塔(Elipse)などを見る場合はPennsylvania Ave側に尽きます。400、402、404、406、408、410(John F Kennedy Suite)が良いかと思います。この建物は偶数の部屋番号が通りに面した部屋、奇数が内庭に面した部屋の配置をしているようでした。

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Thank otto-su
Los Angeles, California
Reviewed 3 May 2016

The story of having given the name to the lobby profession is quite interesting. So you can take advantage of that. Go to the lobby and enjoy a good tea. The service is really poor and the rooms are old and non functional

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Helpful?
1Thank ferrosario66
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to share feedback on your recent stay at The Willard. I'm disheartened to learn that your stay with us was less than ideal. I would like the opportunity to speak with you to learn more about your stay and to see how we can make amends for your experience. When you have a moment,...

Reviewed 30 April 2016

This is a gorgeous hotel sitting on the next block from the White House. I kid you not, down the block, you are at the side of the White House. Down another block, you are at the front of the White House. Quite impressive. The rooms were excellent. Extremely spacious, AC worked well, beds were comfortable. The window even opens...

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Helpful?
Thank Gareth P
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We greatly appreciate you taking the time to share feedback on your recent stay with us. We are humbled by your kind words and pleased to hear you had an enjoyable stay at our historic property. We couldn't agree with you more, our location is impressive. We would be remiss however without acknowledging that our...

Nairobi, Kenya
Reviewed 29 April 2016

This was my third time staying at this hotel. It is top class for sure. However for what we pay, I did not like my room this time round. It was just standard, small and with a poor view. However as always, staff are very friendly and readily available. The food is great! It is also central and near the...

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Thank 246ruth
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. On behalf of the staff it was our pleasure welcoming you back to The Willard. While I'm pleased to hear such kind words regarding our friendly and readily available staff and that the food in Cafe du Parc, our French Bistro located off the lobby...

Reviewed 28 April 2016 via mobile

I recently booked a stay for the Willard Intercontinental for an upcoming stay. There website has a Best Price Guarantee or the first night is free with the words "Book Online or Call 1-888 IC HOTELS". While on the website, I called the reservation line and spoke with a representative to ensure I was getting the correct room that fit...

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Helpful?
Thank Clay W
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your feedback. I would like to apologize for the shortcomings you experienced when booking a room at The Willard. I am deeply concerned and would like the chance to speak with you to learn more and to see how we can make amends for your experience. At your earliest convenience, please email me (Patrick.Birchall@ihg.com) with the best...

Chicago, Illinois
Reviewed 28 April 2016

Great location. 2 blocks from White House, 3 from the Washington Monument. This was the best feature of this very over-hyped hotel. We were not dazzled. There was quite a bit to be desired. The concierge was not friendly, gave questionable advice or at least did not listen to us. The hotel bar was incredibly sub par. This amazed me,...

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Helpful?
1Thank Claude P
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We very much appreciate you taking the time to share your thoughts on your recent stay at The Willard. I am disheartened to learn your experience at our historic property left you disappointed. We never wish for a guest to leave our hotel dissatisfied with their stay, thus I am disappointed to hear you did....

Reviewed 26 April 2016

Spent last weekend there to attend a wedding and really loved the place. The hotel is beautiful, well run and maintained. Our King room was large and spacious and wonderfully quiet. The employees were very helpful and friendly. Great location near the White House and walking distance to the Mall and museums.

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Thank Harrison-the-hiker
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for such a complimentary review. Nothing pleases us more than to know that a guest had a memorable experience with us. We're delighted, as well as humbled, to hear you really loved the place. We love it too! We take great pride in the history and uniqueness of the hotel and are fortunate to not only have the...

London, United Kingdom
Reviewed 25 April 2016

The rooms are incredibly comfortable. If you have breakfast included go elsewhere - it's shocking! Great location though, bang next door to the White House, and near to all transport. Museums are free!

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Thank jdnathan2016
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. Not too long ago we upgraded our mattresses to further enhance the guest room experience. I'm pleased to hear our efforts succeeded and that you found our rooms to be incredibly comfortable. I would however like the chance to speak with you regarding your experience with our breakfast. At your earliest convenience, please email me...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $358 - $934 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Willard InterContinental Washington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We went with best available and still got a high floor without the additional cost”
BostonExec101, 24 Apr 2017 | Read review
“Try to ask for the high floors facing Penn Ave or 15th St”
GreenP583, 18 Apr 2017 | Read review
“ONce again the only down fall was the house keeping. The dusting and vacuuming needed more attention, but i think it was not the fault of the hard working staff, but rather the lack of employees. ”
Kate2472, 16 Apr 2017 | Read review
“may want to ask for a nice view facing the White House or out toward the Mall direction instead of back of hotel and building view.”
whalwtab, 14 Apr 2017 | Read review
“Stayed at the Willard 20 times - always a great room”
758DouglasB, 11 Apr 2017 | Read review
5 of 5