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Willard InterContinental Washington

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Room & Suite (680)
Dining (124)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(198 reviews)
“peacock alley”(84 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,337)
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All reviewscafe du parcthe round robin barpeacock alleywhite housewashington monumentbeautiful hotelclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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641 - 645 of 3,143 reviews
Reviewed 3 May 2017

I've walked past the Willard many times and been to the Red Door Spa several times but finally had the opportunity for a stay. The location is centrally located to the White House, Treasury, National Mall, State Dept., and National Mall with a Starbucks just...More

Thank Mary Ellen F
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 11 May 2017

Thank you for the 5-star review. Here at The Willard we pride ourselves on the high level of customer service we provide and the memorable guest experience that we curate. It pleases us immensely to hear that you had an enjoyable stay with us and...More

Reviewed 3 May 2017

We came to DC from central Virginia for our kids' (3 of them at last count) spring break. We wanted to stay close to the Mall. So the Willard it was. What a gorgeous place. The hotel has been ground zero for lots of wonderful...More

Thank David A
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 11 May 2017

Thank you for the 5-star review. We're thrilled to hear you found your stay with us to be a real joy. We understand that you have many choices for accommodations here in the city and are happy you chose to stay with us over your...More

Reviewed 2 May 2017

Great location, gorgeous lobby, super helpful concierge, fantastic bar. Loved the hotel, other than our room. I'm sure other rooms are great. They're decorated in a traditional fashion, which is fine seeing as you're in a traditional hotel, and the rooms are a good size.....just...More

Thank JoanneEdith
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 11 May 2017

Thank you for your review. While we're delighted to hear that you loved our hotel, we are disheartened to learn that you were disappointed with your room. Should we have known of your dissatisfaction, our Front Desk staff would have worked to find a more...More

Reviewed 2 May 2017 via mobile

I attended a conference here and had 3 meals provided by the hotel. I did not stay in a room because the cost exceeds the government travel rate. The meals were delicious and well-presented, and the staff was extremely courteous and professional. I would use...More

Thank John E
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 11 May 2017

Thank you for your review. We're happy to hear that you had an enjoyable conference at The Willard and that you found the food served to be delicious and well-presented, and the staff extremely courteous and professional. I will be sure to share your kind...More

Reviewed 2 May 2017

Wonderfully located for all your needs in DC. Quite pricey but the staff makes it worth while. Rooms are the typical hotel room but slightly larger. Was there for a conference, all the meals, rooms and seating was excellent.More

Thank Andra E
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 11 May 2017

Thank you for such a complimentary review. We're pleased to learn that you found all the meals, rooms and seating excellent during your recent conference at The Willard. Our staff work incredibly hard to ensure our guests are well taken care of during their visit,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 281 - USD 795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 281 - USD 795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1490)
Room & Suite (680)
Dining (124)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
0
Votes
jab58
21 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
mike_p_184
22 September 2017|
AnswerShow all 3 answers
Response from mnlakesgirl2 | Reviewed this property |
Don't think so, but may vary by room. May want to ask hotel.
0
Votes
Room Tips
"We were attending a wedding and a gift along with schedule for the weekend was not delivered until after our..."
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"5th floor just reopened after renovation...could not have been nicer! Group rate was very reasonable. Hope..."
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"the radio alarm went off during the night. Maybe checking radios and clearing alarm settings between guests..."
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"high floor"
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