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Willard InterContinental Washington

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2,360 Reviews from our TripAdvisor Community

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Showing 2,199: English reviews
NYC
Reviewed 2 days ago NEWvia mobile

One night stays are challenging. Lots to do in a short time so quick responses and a friendly, responsive staff are key to a good stay. The Willard came through with both. No wait at reception. 5:30 am room service. Plenty of towels, blankets and pillows. All the lights worked and a very clean room with wireless and lots of...

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Helpful?
Thank NYCJake
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. No matter the length of one's stay, our staff work incredibly hard to ensure our guests are well taken care of. We're delighted to hear this was the case for you and that your needs were tended too by our staff in a quick and friendly matter. We hope to have the opportunity to...

lanhamumc
Reviewed 2 days ago NEW

Great staff, responsive, excellent health club, good room (claimed to be a "view room" but if only half a view of the Washington Monument is a "view". well guess it was, not by my standards. Good stay. small lobby with a lot of activity. $35 breakfast was a bit pricey. But good food.

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Helpful?
Thank lanhamumc
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to share feedback on your recent stay at our historic property. Great staff, responsive and excellent health club, good rooms, and good food are all things we love to hear from guests when describing The Willard experience. Should your travels bring you back to the DC area, we hope to have the opportunity to...

Orlando, Florida
Reviewed 3 days ago NEW

I'm writing this review while still at the hotel. This is a beautiful hotel and you can't beat the location. But the reason I'm giving this hotel 5 stars is because the great service I received from Cristina at the front desk! She is amazing. I went downstairs to ask about wifi and Cristina noticed a mistake on my reservation...

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Helpful?
Thank emwest84
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. Without a doubt the reason behind the hotel's success is our incredible staff. Cristina and Brian are two very valued members of our team who go above and beyond to ensure our guests are well taken care of and have an experience to remember. They pride themselves (as do we!), on the level of service...

San Francisco, California
Reviewed 3 days ago NEW

Lovely hotel at Christmas with all its glorious splendor. Attention to detail clearly shows in all the decorations. Cafe could use a second barista. Had the bouillabaisse in the restaurant which was delicious. Bar could give a more generous pour. Overall the service was excellent.

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Helpful?
1Thank Sarah K
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. The holiday season is by far one of our favorites. We leave no detail untouched when it comes to our festive decor and holiday offerings. Our iconic Christmas tree, adorned exclusively with the White House Ornament Collection, is a beloved favorite by locals and guests alike, while our Holiday Afternoon Tea is a cherished...

Milwaukee, Wisconsin
Reviewed 3 days ago NEWvia mobile

We ate at the Willard with a friend who worked in the area many years ago and had fond memories of wonderful meals there. She wanted us to experience the history of the place as well as elegant dining. She'd made reservations for the 'main dining room' which she believed to be on the main floor. However the dining rooms...

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Helpful?
Thank wfbsg
GM_The-Willard, Executive Assistant Manager, Food & Beverage at Willard InterContinental Washington, responded to this review

Thank you for taking time to share feedback on your recent experience dining at Cafe du Parc. We're disheartened to hear your time with us left you disappointed. We never wish for our guests to leave our property dissatisfied with any part of their visit, thus we are disappointed and concerned to hear you did. I would like the opportunity...

Bittinger, Maryland
Reviewed 4 days ago NEW

Perhaps expectations got the better of me. I can't find any faults with my stay but I was not blown away either. Check-in staff was great and offered nice advice on the area. Room was spacious and clean. Location definitely can't be beat. I think my biggest grievance was walking past the bell desk and not once being acknowledged in...

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Helpful?
1Thank 44BRADN
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. While we're pleased to hear you found our check-in staff to be great, your room spacious and clean, and our location great, we're disheartened to hear your stay with us did not meet your expectations. Here at The Willard we aim to ensure our guests feel both welcomed and valued, thus we are disappointed to...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

Hello traveling world. To start I want to say I travel for a living and stay in the finest hotels around the world. I was excited to be back at the Willard for an event I was running, that was until I got there. Our event service manager Linda never warned our end client or anybody from the production that...

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Thank Vision_Matrix_Prod
Dallas, Texas
Reviewed 6 days ago NEW

My wife and our 3 little kids stayed here over Thanksgiving. The staff could not have treated us better-everything from check-in, room service, helping with all of our luggage with a smile-A to Z. Made our first family trip to DC an enjoyable and memorable one for sure. Can't beat the location, either!

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1Thank lukej612
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. It pleases us immensely to hear that you and your family had a great stay with us from beginning to end and everywhere in between. Here at The Willard our staff work incredibly hard to ensure our guests are well taken care of and have a memorable stay with us. We're pleased to hear...

Clifton, New Jersey
Reviewed 1 week ago

We are a family of seven and we were very comfortable in our stay at Willard. Staff was great , rooms were clean and room service was quick and delicious. Location was very close to White House and other attractions! Would definitely come back to stay at the Willard

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1Thank reefmustafa
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We're thrilled to hear you had an excellent stay at The Willard. Great staff, clean rooms, and quick and delicious room service are all things we love to hear from guests when describing The Willard experience. We look forward to welcoming you and your family back to our historic hotel in the not so distant...

Reviewed 1 week ago via mobile

This is a must if you have the opportunity while visiting D.C. Great lobby, comfortable rooms and cozy bar. Lots of history has and does occur in and around this Washington mainstay. Located just steps from the White House and numerous landmarks and government offices.

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Thank Scott H
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We're appreciative of your feedback and incredibly humbled to hear that you find The Willard to be a must if one has the opportunity while visiting D.C. We couldn't agree with you more! Steeped in nearly 200 years of history, The Willard has played a role in the history of DC as well as that...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $291 - $886 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#10 Luxury Hotel in Washington DC
#26 Green Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Willard InterContinental Washington staff and other travellers.
16 questions
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Pittsburgh, Pennsylvania
over a year ago
Washington DC, District of Columbia
Birmingham, Alabama
4 months ago
Washington DC, District of Columbia
Moretonhampstead, United Kingdom

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Questions? Get answers from Willard InterContinental Washington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“must be above 9th floor on Pennsylvania Avenue front of hotel side to have a "view."”
 of 5 bubbles lanhamumc, 3 Dec 2016 | Read review
“We upgraded to a suite and lived in luxury. 1200 sq ft! Such a wonderful room to come back to rest after fun and long days of touring. ”
 of 5 bubbles WENDYVAN, 28 Nov 2016 | Read review
“high floor gives best views, corner suite is large and bright!”
  • Bedroom
  • Living Room
  • Dining Area
  • Mini Bar
 of 5 bubbles williamscott1129, 27 Nov 2016 | Read review
“Provide a small book with tips about the hotel -- how the internet works, what times checkin and check out are, etc.”
 of 5 bubbles 247natalic, 27 Nov 2016 | Read review
“Key system described above.”
 of 5 bubbles Mathu02, 27 Nov 2016 | Read review
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