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Loews Madison Hotel

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2,038 Reviews from our TripAdvisor Community

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Showing 1,870: English reviews
Austin, Texas
Level Contributor
112 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 8 February 2015

I stayed here for a weekend business meeting held a block away, so the location was convenient from that perspective, but otherwise the property is in a non-descript area about six blocks north of the White House and the same distance from the McPherson Square Metro Station. There is a little nearby to distract one. My room was shall we... More 

Helpful?
3 Thank TRV_1957
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear TRV_1957, Thank you for your time to review Loews Madison. I’m happy to learn that you thoroughly enjoyed our level of service throughout the hotel and found our staff to be so friendly and helpful. I am disappointed you were not impressed with some other aspects of the property; I sincerely apologize for any discomfort with the ventilation in... More 

Toms River, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2015

My husband and I stayed at the Loews Madison Hotel this past weekend and had a wonderful time. All the staff were extremely helpful, friendly, and professional. We were given an upgrade to our room for no reason. Our shower leaked and we reported it to the front desk and it was immediately attended to and fixed. We were given... More 

Helpful?
1 Thank Karen D
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Karen D, I’m excited to hear that you and your husband had an awesome stay and will plan to come to Loews Madison for your next DC trip! That is one of the best compliments, along with the very positive feedback about our team members. I do apologize for the inconvenience with the shower, I’m glad our team was... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 February 2015

I visited the Loews Madison Hotel this past Friday and it was a very lovely hotel. We were checked in by Jadezz (I believe that was her name) who was very warm and kind. I informed her that my husband had just gotten married and she instantly upgraded our room. The room was beautifully decorated and very comfortable. My husband... More 

Helpful?
4 Thank tallahwallah
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear tallahwallah, Thank you very much for your time to review Loews Madison. I’m so happy we could help you celebrate your recent marriage and deliver a great DC stay. Thanks for letting us know about our warm, friendly staff and the impeccable service you received – it is our top priority to provide service that’s not only prompt and... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 January 2015

We booked a two night stay during the Black Friday sales for our anniversary in late January. We booked a normal room, but were upgraded to a corner suite on the 14th floor (total 15 floors) for free, and had complimentary sparkling wine and a happy anniversary card signed by hotel staff waiting in our room on arrival. The room... More 

Helpful?
Thank sg199006
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear sg199006, I’m so glad we could be part of a great experience for your anniversary – congratulations! Thank you for taking the time to leave feedback and share the positives of your visit. I’m so glad you enjoyed your special welcome and the layout, décor and cleanliness of the room. Good to hear that you got to take advantage... More 

Rhode Island
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2015 via mobile

The hotel is very stylish. Both the rooms and public areas are very well decorated. Size and layout of sleeping rooms were good. The mattress was older and not particularly comfortable however. Also, there was no coffee in the room - which is a major detractor for me.

Helpful?
Thank BPinRI
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear BPinRI, We appreciate your comments, and I’m glad you enjoyed the overall atmosphere and décor of our property. It’s nice to hear that you found the rooms spacious and laid out well. I hope you will accept our apology for any discomfort you experienced with the bedding. The mattresses are actually newer as part of the large-scale renovation we... More 

New Jersey
Level Contributor
123 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 25 January 2015

Pleasant and friendly staff, good food available in lounge area. Clean and convenient hotel. Nice room with comfortable bed and furniture. Taxi service readily available outside. Starbucks available inside or local coffee shops outside across the street.

Helpful?
Thank suven
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear suven, I’m happy you enjoyed your visit – thanks for highlighting some of your favorite aspects of staying with Loews Madison! I’m glad you found everything clean and comfortable and enjoyed our lounge area, menu offerings, and Starbucks barista bar. Thanks complementing our friendly staff and pointing out the readily available taxis outside as a transportation option! Our doormen... More 

Atlanta, Georgia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 January 2015

Hotel is beautiful (rooms and common areas are quite stylish) and we found it to be a great location for exploring DC - its a little bit of a walk to the main sights (10-15 minute walk south to the Mall) but the walk was enjoyable and easy. The doorman was incredibly helpful and friendly. The only wrinkle we experienced... More 

Helpful?
Thank 2013_Travel_Bug_2013
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear 2013_Travel_Bug_2013, Thanks for taking the time to leave a review. I’m very glad you enjoyed your Loews Madison stay and found the hotel to be beautiful and conveniently located. We find that many of our guests enjoy the few block walk to the White House, or the short walk to the National Mall that you describe. I do apologize... More 

Knoxville, Tennessee
Level Contributor
2 reviews
Reviewed 23 January 2015

I stayed at Loews Madison for 5 nights to attend a conference near by. I cannot really say the hotel was bad, per se. But at the rate of around $200 per night, it was far from good. The following are some of the issues that definitely can use improvement. • When I checked in I was told that the... More 

Helpful?
Thank Tennissee
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Tennissee, Thank you for your time to review your experience as we find guest feedback very valuable and critical to our success. I’m definitely disappointed about your overall experience, and I want to apologize for the frustrations you encountered. We want our guests to have a memorable experience from the moment they arrive, and I’m sorry this wasn’t the... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 January 2015

We stayed here from 1 to 3 Jan 2015. 4 of us arrived at about 11pm, with approximately 8 luggage but no one was at the door to assist. We carried our bags to the check in counter, greeted by a friendly staff. First impression of the hotel was neat and quite nicely decorated.. However, as we were walking to... More 

Helpful?
1 Thank wsk_abc
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Wei Sern K, We appreciate your time to provide important feedback. I am very disappointed to read about your experience. It is completely understandable that you were frustrated having to move rooms multiple times. I am truly sorry for the inconvenience and for the housekeeping issues you encountered. While it’s upsetting to hear about these shortfalls that do not... More 

Los Angeles, CA
Level Contributor
152 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 January 2015

During my January visit, I was surprised at check-in with a very, very nice upgraded room. The next morning (during that bitterly cold week), a fire alarm went off at 6:30. The staff handled the situation perfectly and the coffee pots in Rural Society were very much appreciated as we waited for the "all clear" from the fire department. Prior... More 

Helpful?
Thank SamanthasDad
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear SamanthasDad, Thank you very much for reviewing your experience. I’m so glad you enjoyed your visit, and we’re truly honored to be one of your favorite hotels. I’m happy you enjoyed your room, as well as they service you received leading up to and during your stay. We take great pride in providing personalized and memorable service to our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $207 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
23 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I found a great rate on Hotels.com.”
 of 5 bubbles 698maddief, 30 Nov 2016 | Read review
“Higher the rooms the better”
 of 5 bubbles susanaY8594WM, 29 Nov 2016 | Read review
“Ask for a floor with a terrace”
  • Looked better when it was made up
  • Sucken living area
 of 5 bubbles W6196IKmatthewc, 28 Nov 2016 | Read review
“proximity to the Washington mall”
 of 5 bubbles satravel2015, 27 Nov 2016 | Read review
“Rooms that are facing "M" street will hear the garbage trucks early in the morning”
 of 5 bubbles stowellb, 21 Nov 2016 | Read review
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