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The Madison Washington DC, A Hilton Hotel

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Traveller (424)
Room & Suite (346)
Dining (90)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(438 reviews)
“nice hotel”(108 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,405)
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Show reviews that mention
All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancecoffee makerhotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro station
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621 - 625 of 2,218 reviews
Reviewed 6 April 2016

The hotel was sufficient for a short stay, but very pricey when I was there. Location is decent and seems safe. Relatively short walk to get to major sites. Problems I encountered were: 1) Dirty - hair from previous people in many places, including tub,...More

Thank Travel4441
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 8 April 2016

Dear Travel4441, Please accept our apology regarding the unsatisfactory service you experienced during your recent stay with us. Service is our number one priority and we apologize for not meeting your expectations. The appropriate managers have been informed of your experience and they will address...More

Reviewed 3 April 2016 via mobile

This is typical "luxury hotel". Which means that the rooms and lobby and conference center is clean and beautiful. The staff where very nice and accommodating. Even giving me a hotel umbrella when it was raining outside. My reservation says that the hotel includes wifi,...More

Thank Rstraubh
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 8 April 2016

Hello Rstraubh, Thank you for taking the time to leave us feedback on your most recent stay. While we were delighted to learn that you enjoyed the hotel and staff, we were disappointed to learn about your wifi and steam room challenges. Please accept our...More

Reviewed 2 April 2016 via mobile

We arrived on a Wednesday and upon check-in were escorted to a king bedroom that was around 85 degrees. When we booked we told them there were three of us and would require two beds. We had the concierge who escorted us call the front...More

Thank TxZetaNikki
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Dear TxZetaNikki, Thank you for taking the time to inform us of your experience during your recent stay. Delivering exceptional service is our top priority and we would like to apologize if the service provided to you during any point in your stay was anything...More

Reviewed 2 April 2016

Just returned from a week long business trip. The Madison was a fine choice: welcoming staff, easy check-in & check-out, well appointed & spacious room, ready access to taxis and public transportation & near business and tourist destinations.

Thank Springtraveler06
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Dear Springtraveler06, We genuinely appreciate the positive comments and we hope you will come back again soon! Kind Regards, The Loews Madison Team

Reviewed 1 April 2016

I very much enjoyed my one night stay at the Madison. The staff was exceptionally accommodating. My room was large (by city standards), clean and comfortable. Very classy. Price-wise, at least for my stay, it was very competitive with other hotels that aren't so nice.More

Thank bagnato1
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Dear bagnato1, A positive stay is what we strive to accomplish with each of our guest. We are glad to know that we were able to deliver on this. We truly appreciate your feedback and are proud to know that we have exceeded your expectations....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 171 - USD 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 171 - USD 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (424)
Room & Suite (346)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
gloriastammer
11 February 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
mizbailey
18 January 2018|
Answer
Response from Paolo_Pedrazzini | Property representative |
As standard with all Hilton hotels, we ask for a $100 deposit, which is instantly refunded when you check out.
0
Votes
mizbailey
13 January 2018|
AnswerShow all 3 answers
Response from Joyce P | Reviewed this property |
Yes and a nicely laid out mini bar and yummy snacks
1
Vote
Room Tips
"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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"Ask for a room with natural sunlight - not back view"
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"King suite was really large (700 SF) perfect for a family; large windows come with blinds and..."
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