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Loews Madison Hotel

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Loews Madison Hotel
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2,127 Reviews from our TripAdvisor Community

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Showing 1,957: English reviews
Stow, Ohio
Reviewed 30 May 2015

Average hotel. No ice machines, the AC is very powerful which I think is a good thing & the front desk is very nice. However, if you are coming as a tourist the hotel is too far away from the sites. You should choose a hotel in a closer location.

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Helpful?
1Thank Beach L
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Paul H, We appreciate you taking the time to review your stay, and are glad to know you enjoyed some aspects such as our friendly staff. It’s disappointing to learn that our location didn’t exceed your expectations. We certainly encourage travelers planning their stay to look at our website and the local map provided there in making their decision;...

Boston, Massachusetts
Reviewed 29 May 2015

Friendly staff, free wi-fi (low speed), well stocked mini-bar, comfortable king size bed, BUT NO COFFEE MAKER IN THE ROOM. Pretty much a deal-breaker for me as I was there on business and up early to prepare for a deposition. I won't willingly return.

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2Thank BobAtAMS
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear BobAtAMS, Thank you for providing feedback from your stay. I’m glad to know you enjoyed our friendly staff and found our beds to be comfortable. I am sorry that you were disappointed about no in-room coffee. As an alternative, we offer a Starbucks barista bar near the lobby and hope our guests will enjoy this amenity. Thank you for...

Sydney, Australia
Reviewed 29 May 2015 via mobile

I spent 2 nights here and the was nothing to fault with the hotel. Staff (especially Sylvia, I think her name was and Naveed) were so polite and helpful and willing to have a chat. Rooms were clean, showers we great and so were the amenities. Best were comfortable and the location was great (very close to the White House)....

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Helpful?
2Thank JordanOz1991
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear JordanOz1991, We appreciate you reviewing your experience. It’s great to read about how much you enjoyed your visit, including our friendly team members. Sylvia and Naveed are both wonderful staff and examples of our desire to provide highly personalized and genuine service. I’m glad to know you found the rooms clean and comfortable and appreciated our convenient location. For...

Reviewed 28 May 2015 via mobile

We really enjoyed our stay. Other than the extra services being a little pricey the stay was one of our best ever. The bed was extremely comfortable and room service prices we in line with other restaurant prices in the area.

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Helpful?
Thank katrina c
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Katrina c, We are so happy you enjoyed your time at Loews Madison and that our commitment to top notch service was a standout during your visit. I’m also very pleased to hear you found the bed to be extremely comfortable and enjoyed room service. Thank you for choosing Loews Madison, and we hope to have the opportunity to...

San Francisco
Reviewed 28 May 2015

I used to consider the Madison my regular business hotel in D.C. It was elegant with wonderful service. And, of course, the location is superb. It has been a few years. This time, my wife and I came back as tourists and booked the Madison for nine nights. It was satisfactory but certainly has lost some of its previous luster....

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Helpful?
Thank SFtraveler4303
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear SFtraveler4303, Thank you for staying with us recently. Your feedback is very important to us – we appreciate you taking the time to provide it. It’s disappointing to learn about your recent experience and that we failed to exceed your expectations. We focus on service as our top priority and have a dedicated team who works hard every day...

Greensboro, North Carolina
Reviewed 27 May 2015

My recent stay at the Loews Madison was excellent. I was traveling alone, for business, and found each and every hotel employee to be not only helpful but friendly and extremely customer oriented! As a women traveling alone, I appreciated the care the bell staff used in asking my plans each time I exited the hotel, and actually remembered where...

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Helpful?
Thank Sensibilities
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Sensibilities, Thank you for staying with us recently and for your positive feedback. I am thrilled you received excellent service from our team and experienced how much they genuinely care for our guests’ comfort and satisfaction. Our bellman, doorman and valet staff are all important parts of our team, and I appreciate you complimenting their personalized service- I will...

Reston, VA
Reviewed 27 May 2015 via mobile

We were in 2 different rooms which were both lovely and well cared for. However desk service needs some training and attitude adjustment. When we inquired about an upgrade, we were told the larger king room wasn't available but a junior king suite (more $$ of course was). When we got to the room, it was a queen bed, not...

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Helpful?
Thank t8temd
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear t8temd, Your feedback is important and appreciated. It’s disheartening to read about your experience. We are very focused on providing exceptional guest service that is professional, friendly and on point in every interaction. I apologize for the frustrations you encountered with your request for a room upgrade, and we will investigate how we could have handled this better. We...

Glasgow, Scotland
Reviewed 27 May 2015

This is an excellent choice of hotel when visiting DC. The hotel is a 15 minute walk from the fabulous White House and 7 minute walk from the tube stations: McPherson Square or Farragut North. The hotel itself is exquisitely decorated and a good size. A couple of small negatives: our room had a view of a roof and offices,...

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Helpful?
Thank kmcroberts622
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear kmcroberts622, We very much appreciate your feedback. I’m glad you enjoyed the hotel and our convenient location for exploring DC’s attractions and easily accessing Metro stations. Thank you for complimenting the décor of our property! Regarding the reception area comment, I’m a little surprised here – and I believe you may have been entering the office building doors next...

Arlington, Virginia
Reviewed 26 May 2015

Travels: I regularly stay at the Loews Madison on business travel in DC. My last stay at the Loews was in March 2015. Usually stay 5-7 nights. Location: ideal location, near McPherson metro station, access to red and orange lines. Staff: special thanks to Sylvia (Manager) for being so friendly, going above and beyond to ensure everyone has a great...

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Helpful?
Thank Frenchness
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Frenchness, Thank you for your time to review Loews Madison. We greatly value our guests’ feedback, and it’s wonderful to hear from a regular guest. I am happy to learn that you enjoy our convenient location near McPherson Square Metro, and that you find our rooms to be beautiful, comfortable and spacious! It’s so nice to hear your feedback...

Columbus, Ohio
Reviewed 26 May 2015

We travel to DC every year for a Mom Getaway, and we typically stay at the Willard Intercontinental. We couldn't stay there this year, and since I had a great experience at a Loews in Atlanta, my friend and I decided to give the D.C. Loews Madison a try. Our stay, overall, was mediocre. Due to this hotel's caliber and...

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Helpful?
Thank ColleenCanfield
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear ColleenCanfield, Thank you for staying with us recently and sharing your feedback. I am extremely disappointed to learn that your stay did not exceed your expectations. Our team works very hard every day to ensure a wonderful visit for our guests and clearly we failed to do that for you. I'm surprised to hear that you found noise from...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701
Region: United States > District of Columbia > Washington DC
Price Range: $254 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#36 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
24 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a street view. Even have a "Manhattan View" which means the wall of the next door building!!!”
josepho381, 2 Apr 2017 | Read review
“12th floor facing M offered a lovely window-seat view of the street traffic day and night, No street noise carried up to our room.”
doryg2016, 30 Mar 2017 | Read review
“Nice, spacious well appointed room”
judys404, 23 Mar 2017 | Read review
“Avoid a room near the ice machine”
jlabbott13, 12 Mar 2017 | Read review
“If you like coffee, better splash out for a suite”
sgb2017, 5 Mar 2017 | Read review
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