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Loews Madison Hotel

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Loews Madison Hotel
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2,080 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
San Antonio, Texas
Reviewed 19 April 2015 via mobile

I picked the Loews Madison based on the experiences I encountered while staying at the Loews Vanderbilt on countess occasions. The Loews Madison front desk attendants need some re-education in the realm of customer service. Our room was nice and cleaned everyday, however, the bad experience with the front desk attendant will keep me from looking at a Loews the...

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Helpful?
1Thank Muriel O
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Muriel O, Your feedback is extremely important to us, so thank you for taking the time to give it. I am very disappointed to learn about your recent experience. I hope you can accept our deepest apology for the service shortfall you experienced at the front desk. It is our priority to wow our guests through personalized and always...

Canberra, Australia
Reviewed 17 April 2015

I was impressed by the courtesy and professionalism of the staff. The room was magnificent and the location is walking distance from the Whitehouse, various historic churches and lots of businesses and restaurants. I had the best nights sleep because when I shut the door even the noise of the children running up and down the corridoor outside was shut...

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Helpful?
Thank TanisLea
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear TanisLea, I’m so very pleased you had a great stay here during your business trip to DC. Thank you for the wonderful compliments about our team members and their professionalism and friendly approach. I am happy you also enjoyed our ideal location for seeing DC attractions, and for business. We greatly appreciate your choice to stay with Loews Madison...

Arlington
Reviewed 16 April 2015

This hotel is very nice and within walking distance (less than a mile) to the White House and other interesting places to visit. The rooms are nice and big. My room was directly in front of the elevators, but I could not hear any noise from my room. The only issue I had, and it wasn't that big of a...

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Helpful?
Thank tatwell
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear tatwell, We appreciate your time to review Loews Madison. Thank you for highlighting our location, which is convenient for many leisure and business travelers. We are just a few blocks from the north lawn of the White House. Regarding the issue with your bathroom, I sincerely apologize for this housekeeping shortfall and any inconvenience. Our teams meet daily, and...

Chicago,IL
Reviewed 15 April 2015

Despite all the bad reviews I read here, I dare to trust my feeling that people gets frustrated and blame the hotel for it. The staff were very helpful, attentive and cordial, the room was clean, with a very comfortable bed, quit and spacious (my complain is enough light in front the mirror so I could see my dress but...that's...

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Helpful?
Thank Ciganinha
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Ciganinha, We’re absolutely delighted you had a good experience and appreciate the positive feedback. Thank you for highlighting our attentive, friendly staff and their helpful attitudes. We have worked hard to put a truly dedicated, professional team in place to provide top notch service for our guests. I am so glad you found the room spacious, quiet and comfortable,...

Portland, Oregon, United States
Reviewed 14 April 2015

The hotel is nicely located within walking distanceof Dupont Circle where there are plenty of restaurants. We took Metro from DCA and the closest stop is McPherson Square and then about a 5 block walk. It's an easy walk to the National Mall. It took us about 10 min to the White House and then another 15 min to the...

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Helpful?
1Thank Dr_Lainey
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Dr_Lainey, Thank you very much for reviewing your experience. I’m so glad you enjoyed our very convenient location- great details too. We are about 3 blocks from the McPherson Square Metro (note there are two exits, get out at the White House exit). We also enjoy being just a few blocks to the White House, and walkable to the...

Jacksonville, Florida
Reviewed 14 April 2015 via mobile

I was a little worried after booking this hotel on Hotwire, but our stay was terrific! We had a long train ride down from Massachusetts, and arrived at the hotel early in the morning just to drop off our bags, not expecting the room to be ready. Not only did they get us into a room, but they gave us...

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Helpful?
Thank groovebug2
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear groovebug2, Thank you for your feedback. I’m very pleased you and your family had a refreshing stay with us, beginning with your warm welcome. Although it’s not always possible for us to provide rooms early, we will seek to do so and accommodate our guests whenever possible! It’s wonderful that you found the room very comfortable, and that you...

London, United Kingdom
Reviewed 12 April 2015 via mobile

Overall a very well presented hotel. It is clean and service is good. The rooms were tidied daily and to a good standard. I must say out of the hotels I've stayed in in America (in 5 cities) this was the most expensive for little things such as room service or the mini bar. Just across the road is Peets...

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Helpful?
2Thank Peri1989
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Peri1989, Thank you for your time to give important feedback which is critical to our improvement and success. I’m glad you found the hotel nice. That said, at Loews we work extremely hard in each of our destinations to create a unique, warm and welcoming environment for our guests that is always complimented with personalized service from our staff....

Farmington Hills, Michigan
Reviewed 10 April 2015

This is an absolutely beautiful hotel. The staff was friendly and professional. The rooms were clean and very comfortable. I was pleased at how helpful the staff was in making sure our family was taken care of with regard to directions or helping us find various restaurants to satisfy the many taste buds of our family.

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Helpful?
Thank Sharon E
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Sharon E, We are thrilled your family had a great stay and felt so well taken care of by our team! We take great pride in having professional team members who are knowledgeable local experts. Also pleased that you found the room very comfortable, clean and beautiful. We appreciate your positive feedback and will share it with our team...

Reviewed 10 April 2015 via mobile

I stayed at the Loews Hotel over my bday weekend April 3-5. Initially I was going to book The George hotel, but rooms were sold out. I also received super low rates by booking through my Chase Ultimate Rewards site. The hotel was stylishly decorated just as the reviews indicated. Beds were comfortable; however, the room was tiny along with...

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Helpful?
Thank Eli R
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Eli R, Thanks very much for your time to review Loews Madison. I’m happy to learn that you enjoyed our property and found it well-decorated and comfortable. I appreciate your comments about our helpful staff; we do seek to provide our guests with a wow and memorable experience, so your feedback is valuable and will help us improve. It’s...

Pompano Beach, Florida
Reviewed 9 April 2015

This is one of DC's best hotels -- a favorite with lobbyists and business travelers. It is located in the business/financial section of the city, which might make it a bit off-center for those who want to be close to nightlife and attractions, but the location makes for a quiet and convenient stay. Less than a 15 walk to the...

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Helpful?
Thank Propman2
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Propman2, Thank you for highly recommending our property. We’re absolutely delighted you had a most enjoyable stay and appreciate your detailed feedback. We do serve a wonderful mix of business and leisure travelers. While being convenient to the convention center and other business hubs like K Street, we’re also a few blocks from the Metro and the White House....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: $258 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
24 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ice machines are on 6 and 12 only”
 of 5 bubbles NatashaYahnee, 23 Feb 2017 | Read review
“I always ask for a quiet room on an upper floor.”
 of 5 bubbles Martha5555, 12 Jan 2017 | Read review
“I found a great rate on Hotels.com.”
 of 5 bubbles 698maddief, 30 Nov 2016 | Read review
“Higher the rooms the better”
 of 5 bubbles susanaY8594WM, 29 Nov 2016 | Read review
“Ask for a floor with a terrace”
  • Looked better when it was made up
  • Sucken living area
 of 5 bubbles W6196IKmatthewc, 28 Nov 2016 | Read review
5 of 5