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Mandarin Oriental, Washington DC

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Mandarin Oriental, Washington DC
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1,611 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Washington DC
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Showing 1,545: English reviews
Annapolis, Maryland
Reviewed 1 week ago

Loved the room, but the hotel is far from downtown ..the service was excellent and again, the room was beautiful and had a view of the Potomac. Good value for the money, so if you have to take uber to your business meeting, it's worth it

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Helpful?
Thank JazzyMom1
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear JazzyMom1, Thank you very much for your Four Star review of Mandarin Oriental, Washington DC. Our location on the Southwest Waterfront is definitely convenient for guests who are looking for easy walking access to the National Mall, museums of the Smithsonian Institution, Jefferson Memorial, Tidal Basin and the Washington Monument. But as you point out, its also easy to...

Jackson, Wyoming
Reviewed 1 week ago

We stayed here last year too & what a great place! Wonderful restaurants, great lounge, the rooms were so nice. The spa is really incredible & has great amenities. The work out room & pool, nice. I love the location. Just 3 blocks away from Smithsonian museums.

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Helpful?
Thank freddiecat7
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear freddiecat7, Thank you very much for returning to Mandarin Oriental, Washington and for sharing your Five Star review with TripAdvisor users! Isn't our Spa a fantastic experience? There really is no other spa in Washington DC that combines the health and wellness focus and special Asian-influenced touches the same way that ours does. That's why the Spa at Mandarin...

Tennessee
Reviewed 2 weeks ago

Second visit here and still enjoyed it. The hotel is a lovely hotel and very elegant, the service is top notch. The rooms are very spacious and extremely quiet! The bathrooms are great and the shower is awesome!

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Helpful?
Thank GoldyNJ
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear GoldyNJ, Thank you very much for your Four Star review of Mandarin Oriental, Washington DC. We are pleased to have earned your loyalty for a repeat visit and appreciate your comments about "top notch" nature of the service provided. We look forward to welcoming you back soon. Please enjoy all of your future travels. Kind regards, Dave Walsh Director...

Berkeley Heights, New Jersey
Reviewed 2 weeks ago

This hotel is very convenient to both the train station and airport. Great lounge. Excellent for business meetings and networking. The service is very attentive. Food was also v good Would definitely stay again

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Helpful?
Thank Cathy M
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Cathy M, We love to have you stay with us again and appreciate your sharing your Five Star review with the users of TripAdvisor. We pride ourselves on being one of the best hotels for business travelers in Washington, DC. We've accomplished this through our attentive service and by providing space in our rooms that enhances productivity and spaces...

Reviewed 2 weeks ago via mobile

Stayed at the hotel for the first time in nearly a decade, as I have avoided it due to its location on the opposite side of the Mall (I wouldn't walk around the area at night, although daytime is fine). I was very happy with my modern well appointed and (very) large room, excellent room service and breakfast. In terms...

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Helpful?
Thank TrevorBrussels
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear TrevorBrussels, Thank you very much for providing us with a Five Star review of your recent visit to Mandarin Oriental, Washington DC. I am sorry that you waited almost 10 years to return to our hotel. Many of our guests enjoy our location and its proximity to the National Mall, US Capitol, museums of the Smithsonian Institution, Jefferson Memorial,...

Near Baltimore MD
Reviewed 2 weeks ago

I am planning a stay in DC for sightseeing over the holidays. I had narrowed it to 3 hotels. I had a few questions and contacted each. Hands down, the Mandarin Oriental offers fantastic service. The staff was very helpful, providing me with courteous responses. I want to commend their concierge for the polite and professional answers to my questions,...

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Helpful?
Thank Kathy P
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Kathy P, Thank you very much for the Five Star review of your pre-arrival experience! Sometime the most important part of your stay happens before you actually get to your destination. Careful planning will ensure that you get to see all of the sights your family wants to see along with ensuring that know where to go for the...

Plover, Wisconsin
Reviewed 2 weeks ago via mobile

Never have I been charged thousands in random amounts on random dates that my bank said they never saw anything like it before in having seen a lot of hotels overcharge but not as bad and as randomly as the Mandarin did with my account while my son and I stayed at this hotel having to tolerate the incompetent front...

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Helpful?
1Thank tabatha0605
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear tabatha0605, We have concluded our review of the issues you reported with your visit from August 13–28, 2016. We have concluded that "unauthorized charges" that you reported were credit card authorizations from the five extensions of your departure date from the hotel. A refund of three nights' room and tax was issued as a gesture of hospitality and a...

Cumberland Center, Maine
Reviewed 2 weeks ago via mobile

I travel to DC for work fairly often and don't have the benefit of staying in 5 star hotels. My husband and I traveled to DC for the marathon in October and stayed at the Mandarin - it was wonderful. Beautiful hotel, wonderful service and very nice and happy staff. And the gym facilities were really nice too - great...

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Helpful?
Thank olliesmom86
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear olliesmom86, I hope that you enjoyed (and completed?) the Marine Corps Marathon here in Washington and thank you very much for allowing Mandarin Oriental to host you. While I am glad that you enjoyed your hotel stay, I am very disappointed that you were not completely delighted with your visit to the Spa. I have messaged you privately so...

Chesapeake, Virginia
Reviewed 2 weeks ago via mobile

I took my young son to Washington DC to see some of the sights and a Wizard game. We stayed at the Mandarin because we used Disney points. The hotel was very comfortable, secure and the staff was friendly and helpful. I will stay there again. Very convenient to the Mall and many monuments and museums.

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Helpful?
1Thank JerseyJim7
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear JersyJim7, We are so pleased that you were able to use your membership in Disney Vacation Club to visit Washington, DC. Thank you for selecting Mandarin Oriental as your host! It sounds like you and your son enjoyed the visit, finding our location just off the National Mall convenient to the US Capitol, Jefferson Memorial, Tidal Basin, museums of...

New York City, New York
Reviewed 2 weeks ago via mobile

Stayed at MO for our anniversary and daughters Birthday celebration during Labor Day weekend. Love MO to the point that don't consider staying in any other hotel. Even though rooms' assignment was confused regardless many phone calls with instructions, it was compensated by willingness to correct it on the spot. We had fantastic family room that consisted of connecting double...

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Helpful?
Thank Shaporovs
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Shaporovs, You are a definitely a fan! Thank you for sharing your positive impressions of Mandarin Oriental, Washington DC with TripAdvisor users. Washington has a lot of great hotels and I am so happy that our colleagues have earned your loyalty. There is a lot to see and do in our Nation's Capital and to come back to MO...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Delighted now to debut our newly renovated guestrooms providing a luxurious and comfortable residential experience. Inspired by our unique waterfront Southwest location and the cherished monuments that surround us, our stylish new décor beautifully captures the essence of Washington, D.C. and its world capital status. Mandarin Oriental is in very close walking distance to the National Mall, Jefferson Memorial, Tidal Basin, the Smithsonian Castle and Museums of the Smithsonian Institution. Distinguished with modern design and amenities. Welcoming for families and travelers seeking both the famous attractions and the soul of our world capital of art, power and culture. Mandarin Oriental, Washington DC presents elevated, personal service and attention in harmony with our Asian heritage. Hotel, Spa and dining: Are you a fan? ... more   less 

Additional Information about Mandarin Oriental, Washington DC

Address: 1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
Region: United States > District of Columbia > Washington DC
Price Range: $322 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Washington DC 5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Amex, Booking.com, Hotels.com, Odigeo, Cheap Tickets and Jetsetter so you can book your Mandarin Oriental, Washington DC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Washington d.c. Hotel Washington Dc
Mandarin Oriental Hotel Washington Dc
Mandarin Oriental Washington Dc
Mandarin Washington Dc
Washington Dc Mandarin Oriental
Hotel Style:
#4 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#13 Business Hotel in Washington DC
#15 Green Hotel in Washington DC
#17 Family Hotel in Washington DC
#24 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Washington DC staff and other travellers.
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Sebec, Maine
over a year ago
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Birmingham, Alabama

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Questions? Get answers from Mandarin Oriental, Washington DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level is nice; Avoid rooms near train”
 of 5 bubbles Trip718, 30 Nov 2016 | Read review
“All views are good I prefer a Waterview room”
 of 5 bubbles thelawman149, 27 Nov 2016 | Read review
“Water view”
 of 5 bubbles JazzyMom1, 22 Nov 2016 | Read review
“Water views!”
 of 5 bubbles lshargreaves, 14 Nov 2016 | Read review
“Ask for a view, some of the rooms overlook rooftops.”
 of 5 bubbles 798janee, 11 Nov 2016 | Read review
5 of 5
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