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Holiday Inn Express Hotel & Suites Washington DC-Northeast

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Traveller (42)
Room & Suite (143)
Dining (40)
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Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Washington DC-Northeast
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Offers from Holiday Inn Express Hotel & Suites Washington DC-Northeast
Special Offer: Book Direct and Save
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Reviews (306)
There are newer reviews for Holiday Inn Express Hotel & Suites Washington DC-Northeast
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103
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All reviewsshuttle to union stationfree shuttlehotel shuttlefront deskhot tubfree breakfastbreakfast areawould stay here againnice stayentire stayearly checkhotel staffnational malluberrates
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121 - 125 of 267 reviews
Reviewed 7 May 2014

Large room with queen bed. Located quite close to street. Considerate staff. Hotel offers shuttle to and from Union Station in the morning and evening. Unfortunately it is not always on time and does not run during the middle of the day.More

1  Thank Biblib3
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 14 May 2014

Dear Biblib; Thank you for your review and for being our guests at the Holiday Inn Express Hotel & Suites Northeast, DC. We are pleased to see that we met you expectations and you had a pleasant experience. We appreciate your feedback regarding the shuttle...More

Reviewed 23 April 2014

Never ever, if you could possibly help it, stay at this hotel. I have had THE WORST EXPERIENCE trying to cancel my stay. I booked this hotel trough Hotwire and in trying to get a refund/voucher/change the dates (due to a family emergency)- had the...More

2  Thank Ashley D
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 25 April 2014

Dear Ashley; Thank you for reaching out to us and expressing your concerns over the recent experience with us. Our General Manager is on site daily and our Assistant General Manager is available in the evenings, we will be happy to work on this and...More

Reviewed 17 April 2014

They told me they didnt have a reservation for me upon calling before I arrived. Female told me she would need to manually resubmit reservation...after I had already given her confirmation number and PIN number from booking.com. I got to hotel male who checked me...More

3  Thank Jada304
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 21 April 2014

Dear Jada; Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority and our goal is 100% every time for every guest. Please understand that while we try to correct any billing issues immediatley, it can take...More

Reviewed 12 April 2014

This really is a wonderful hotel. The staff were above and beyond, you couldn't ask for friendlier, more professional group to deal with. And that goes for everybody..... including front desk, management, housekeeping, the shuttle bus drivers, all the way down to the guy who...More

5  Thank FunFun_Fedigan
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 17 April 2014

Dear FunFun; Thank you for the wonderful review! We are delighted to see that you enjoyed your time at the Holiday Inn Express Hotel & Suites Washington DC Northeast. Wonderful of you to take the time to write a detailed review and thank you for...More

Reviewed 3 April 2014

My wife and two children (5 and 2) stayed here for three nights while visiting DC on vacation. The staff was very friendly and accommodating. The GM gave me his business card and told me to email him personally if I needed anything! All employees...More

2  Thank Phil H
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 5 April 2014

Dear Phil; Thank you for the wonderful 5 star review! We are very pleased to see that you and your family had a great stay at the Holiday Inn Express Hotel & Suites Washington DC. Providing our guests with an exceptional guest experience with friendly...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 50 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 50 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (42)
Room & Suite (143)
Dining (40)
Pool & Beach (37)
Amenities (49)
Questions & Answers
Ask a question
latoya l
9 February 2017|
AnswerShow all 2 answers
Response from Latoya L |
If you charge an extra 15+taxes per night, i dont count that as guest free parking.
0
Votes
edwarderw
9 January 2017|
Answer
Response from Sarah L | Property representative |
Hello, thank you for your inquiry, the parking fee is $15 plus tax, per night charged separately on the bill from room and tax.
0
Votes
Hds87
7 December 2016|
Answer
Response from Sarah L | Property representative |
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station... More
0
Votes
Room Tips
"Avoid sausages/eggs for breakfast if you don't want tummy-ache for the rest of your day"
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"You will not be able to stay on the ground floor because it is used as a shelter"
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"If you are bringing your family, pay more and ask for the Queen beds."
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"Suites on the 5th floor are quiet. $300. a night seems a bit overpriced. Breakfast was marketed as healthy..."
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