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went to D.C. for my sons graduation. We always stay at Holiday Expresses. This one was just awesome. Good location, great free full breakfast, as always super comfortable beds.
We had my other son and wife come to stay a night to attend the graduation...More
Thank Ronald N
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 26 May 2017
Dear Ronald; Thank you for not only being our guests while in town, but for being a loyal fan of Holiday Inn Express when you travel. Congratulations to your son on his big day!
Your feedback means a great deal to us and we are...More
My husband and I arrived extremely late 3AM due to weather factors. The only room we found available was at this Holiday Inn Express, since everything else was sold out. The cost of the only room available was this suite at $300. per night. The...More
1 Thank linda_ski
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 29 April 2017
Daer Linda; We appreciate your business, thank you. DC can be pricey and the rate will vary year round, unfortunately you've reached the city during peak months. I am sorry to hear that we did not meet all your expectations. We have shared your feedback...More
Spa - cold water and odor that can scare you away
Pool - cold water relatively same temp like spa and and spa having February ocean temperature you tell me what's wrong.
Overall clean place to stay one night but don't count leisure strictly business.More
Thank Jerry B
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 14 April 2017
Dear Jerry; We appreciate you selecting our hotel for your visit to DC. We are sorry to hear the pool and spa were not at the correct temperature, we will look into this further and work hard to have it fixed as quickly as possible....More
Not the best experience I have come to expect from Holiday Inn....
* Make sure you review the accommodation rate before checking in. An error was made on my room rate, it felt like an act of congress was necessary to get someone to adjust...More
1 Thank MikeAH64
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 14 March 2017
Dear Mike; We would like to thank you for bringing this to our attention and allowing us the opportunity to address your concerns. We take great pride in ensuring that all guests are comfortable and have a pleasant experience. We will review your bill and...More
Room was larger, nice and clean. Staffs were responsive and good.
It wasn't the best experience having exactly same breakfast menu 3 days in a row and discovering a lot of little pieces of food / hair in cold indoor swimming pool. Even pan cake...More
2 Thank Jin K
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 15 February 2017
Dear Jin; Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and pleased to hear the staff and our large and clean guestroom met your expectations. We apologize that you did not enjoy our...More
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station... More
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station from 5 or 6 pm to 9 pm. Mid day the best way is taxi. For your personal vehicle please note we have $15 per day parking fee at the hotel, you will find parking a challenge throughout the city but not unbearable, just takes some driving around. You can park at Union Station for the day for I think $10 but not too sure on that rate.