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Hilton Garden Inn Washington, DC Downtown

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Traveller (321)
Room & Suite (212)
Dining (15)
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Overview
  • Excellent47%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“white house”(850 reviews)
“grist mill”(56 reviews)
“great location”(627 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Offers from Hilton Garden Inn Washington, DC Downtown
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Washington, DC Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,116)
There are newer reviews for Hilton Garden Inn Washington, DC Downtown
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2,853 results
Traveller rating
1,352
1,095
280
98
28
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1,352
1,095
280
98
28
Show reviews that mention
All reviewswhite housegrist millgreat locationmetro stationdirectly across the streetwithin walking distancefew blocksnational mallstreet noiseblue linewould stay here againbreakfast buffetindoor poolhotel restaurantsmithsonian museumssight seeingfront desk staff
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21 - 25 of 2,853 reviews
Reviewed 3 weeks ago

Booked a king room for 2 adults and 1 child. The Hilton Honors system let me book, confirm and use my credit card on file to make the reservation room. Did on line check in for my reservation tomorrow 3-29-18 and noticed in the pic...More

Thank Mike R
Response from 00gc, Manager at Hilton Garden Inn Washington, DC DowntownResponded 3 weeks ago

Dear Mike R, Thank you for your feedback, and it was a pleasure talking to you on the telephone. We hope that you will accept our apologies for the issues with your reservation. We value our Hilton Honors members and want to ensure your satisfaction....More

Reviewed 4 weeks ago

Looks to be fully renovated. Nice location, right across from the Metro (blue line, straight shot from National). Get an upper floor as there is some street noise, but that's the big city. Staff was super friendly. Breakfast was very good as well (some packages...More

Review collected in partnership with Hilton Garden Inn
Thank Bubba_da_Traveler1
Response from 00gc, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 3 weeks ago

Thank you for your wonderful review of Hilton Garden Inn Washington DC Downtown. We are delighted to read our close proximity to the metro station worked well for your needs and were impressed with our outstanding hospitality. We enjoyed serving you, and look forward to...More

Reviewed 4 weeks ago

Basically, an abysmal experience. The hotel is shabby, the design is generic, the rooms are not well lit. Everything works okay, and the staff basically do what they were told, but the whole stay is depressing. The location is absolutely great, so I guess that...More

Thank NewYorker755
Response from 00gc, Manager at Hilton Garden Inn Washington, DC DowntownResponded 3 weeks ago

Dear NewYorker755, Thank you for choosing our hotel and sharing your feedback. It’s nice to know that you were pleased with our wonderful location, but we are sorry that you were not completely satisfied with other aspects of your stay. We appreciate your feedback and...More

Reviewed 4 weeks ago

The Hilton Garden Inn is a fine selection among hotels within walking distance of the White House, National Mall and other sites. Rooms are tad on the small side but that is typical of D.C. All staff menbers, especially the valet parking staff were very...More

Thank Australopithecus1952
Response from 00gc, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 4 weeks ago

Thank you for sharing the highlights of your stay at Hilton Garden Inn Washington DC Downtown. We are pleased that our facilities and service were to your satisfaction. We appreciate your kind comment about our location and for being loyal towards our brand. Thanks for...More

Reviewed 4 weeks ago via mobile

Lobby was ok, a little beat up, not super inviting. Checkin staff was nice. Free WiFi was a bonus. Room was small. Heat/cool wouldn’t regulate so I had to just turn it off. View of a brick wall sucked. Room was clean enough but I...More

Thank bodhi_sam
Response from 00gc, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 4 weeks ago

Dear bodhi_sam, It was disappointing to read about your experience at our hotel. This is not the impression that we like our guests to leave with. We can understand your disappointment, and we're sorry for the difficulty and inconvenience you encountered. We hope you will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 178 - USD 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Washington DC
#21 Business Hotel in Washington DC
#36 Romantic Hotel in Washington DC
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 178 - USD 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Washington DC
#21 Business Hotel in Washington DC
#36 Romantic Hotel in Washington DC
Room types
Non-Smoking Rooms, Suites
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Traveller (321)
Room & Suite (212)
Dining (15)
Pool & Beach (11)
Amenities (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
YalandaM
15 February 2018|
Answer
Response from Jax34 | Reviewed this property |
I am not sure. You will have to phone them.
0
Votes
Cindy B
5 February 2018|
AnswerShow all 8 answers
Response from Debora P | Reviewed this property |
not really, our room was very quiet.
1
Vote
peteknauss
15 August 2017|
AnswerShow all 9 answers
Response from Maria Eva L | Reviewed this property |
Yes, towel are available
0
Votes
Room Tips
"Rooms facing east are quieter than the 14th street side."
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"chose high floors to avoid traffic noise from the street."
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"Choose a high floor"
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"Not many good views; just go for higher floors."
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