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The St. Regis Washington, D.C.

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1,168 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Washington, D.C.
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Showing 1,113: English reviews
wilmington,nc
Reviewed 17 July 2014

The staff were attentive, the location great, but the hotel itself was drab and the room was dark, damp and musty. We overlooked the air conditioners and an empty building- a major downer for my 15 year old twins. No water or coffee in the lobby, and parking is $45 a day, which is ridiculous. This was no 5-star hotel....

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Helpful?
1Thank wilmymom
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am sorry we failed to meet your expectations. I welcome the opportunity to speak to you about your review. Please contact me at your earliest convenience. We are committed to exceeding our guest expectations. Warm Regards, Ammar Samad Director of Rooms

Brooklyn, New York
Reviewed 17 July 2014

I stayed here last week, like a previous reviewer, I used American Express Fine Hotels & Resorts to book the room. Like a previous reviewer, I tried adding my SPG Gold number in advance. Apparently, that wasn't possible as Starwood said they couldn't add it. I had called the hotel directly & left a message asking for it to be...

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Helpful?
1Thank bhatnasx
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for the detailed review. I am sorry to read about the issues that should have been better including the reservation process and the overall experience. I have shared all of the feedback with our team and please know that your constructive feedback regarding certain aspects of our product and service is being investigated and all outstanding...

Manhattan Beach, California, USA
Reviewed 15 July 2014

I stayed here last week based on the prices I saw on line. It was a very good reasonable price for the St Regis chain which i like. I was OK with the room, I was first given an accessible room (which was spacious) and then led to my very small room. Nicely decorated, but tiny. Lobby was pretty and...

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Helpful?
1Thank Peterisacksen
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I would be intrested in obtaining additional feedback from you. I would greatly appreciate speaking to you at your earliest convenience. Regarding third party reservations such as Expedia, we honor the room category our guests confirm during the reservation process. Thank you again for your feedback, I look...

Reviewed 10 July 2014

We stayed here for my wife's birthday and our stay was Excellent. I am particular about how I am treated at hotels. The front desk staff, Butler service and restaurant and bar crew,Special thanks to our fantastic bartender Reda who was extreemly friendly and exceeded our expectations for service all pleasant and professional .The hotel was elegant and the rooms...

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Helpful?
2Thank sara s
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for taking the time to post your wonderful review. We are delighted that our staff exceeded all of your expectations. Thank you again, we look forward to welcoming you back. Warm Regards, Ammar Samad Director of Rooms

Detroit, Michigan
Reviewed 7 July 2014

My stay wasn't 'bad' mind you but the level of expectations for a 5 star St. Regis hotel is going to be a bit higher especially when you consider the competition in the area. The let down immediately started at check in. I had booked an Amex Fine Hotels and Resorts stay and had contacted St. Regis months prior to...

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Helpful?
1Thank Matt B
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for taking the time to post your review. I am sorry that the experience was not better. I will certainly address the concerns that were raised. I would like to speak to you at your earliest convenience. I hope that we may restore your confidence in a future visit. Warm Regards, Ammar Samad Director of Rooms

Boulder, Colorado
Reviewed 6 July 2014

This has to be the worst hotel in the entire St. Regis chain, and the St. Regis name must be the only thing duping folks into staying here and writing anything positive (the exterior facade of the historic building and the lobby are nice, but that is it). The second you get off the elevator heading towards the rooms you...

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Helpful?
4Thank Marc N
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your review. Please know that your feedback regarding certain elements of our product and service is absolutely being investigated and any issues will be resolved in due course. Thank you for bringing this information to my attention. I hope that I have the opportunity to welcome you back to our property in the future. Regards,...

Corpus Christi, Texas
Reviewed 4 July 2014

There were a lot of restaurants and tourist attractions within walking distance. We opted to stay here because we had an early White House tour and didn't want to deal with traffic or getting lost. We made it, leisurely walking, from the hotel to the tour entrance/security in about 10, maybe, 15 minutes. If you are looking for a luxury...

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Helpful?
1Thank TheTravelAddicts
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your wonderful review of your experience at the St. Regis Washington D.C.! I am thrilled to read that you enjoyed our "excellent" location, two blocks north of the White House, and the service that you received from our members of our team. We are proud to have the best staff of any hotel in the...

Coral Gables, Florida
Reviewed 1 July 2014

I have stayed at this hotel two years in a row now during my travels, It is elegant has great service and it is small dog friendly too. It is within walking distance of the White House and local restaurants. Clean elegant rooms. The restaurant is excellent and the bar makes great classic drinks such as their famous Bloody Mary.

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Helpful?
1Thank Betty M
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your lovely review of your experience at the St. Regis Washington D.C.! I am thrilled to read that you enjoyed your "elegant" guestroom and our "excellent" restaurant and bar. I look forward to your return to your home away from home, the St. Regis Washington D.C.! Warm Regards, Ammar Samad Director of Rooms

Rockledge, Florida
Reviewed 29 June 2014

Upon arrival, a mad man yelling about no hot water. There was a sheet on the desk that explained about it. While we had occasional glitches, the food in the restaurant was excellent, the room clean, the bed comfortable, the concierge fantastic in his assistance. Certainly a wonderful experience.

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Helpful?
Thank VowRenewalTravel
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your fantastic review of your experience at the St. Regis Washington D.C.! I am thrilled to read that you had an excellent stay at our hotel and in our restaurant, Decanter. I am also glad that you enjoyed the service that you received from the concierge team. I look forward to your return to your...

Mebane, North Carolina
Reviewed 26 June 2014

Overall this is a very nice hotel. The rooms are beautiful and clean. It was a quiet and peaceful hotel in a great location with very attentive staff. Our first evening there, however, we got incorrect directions to the Washington Monument from one of the workers. The next day, though, I got wonderful help with navigation and metro questions from...

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Helpful?
2Thank Mandy A
KSt20006, Manager at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your fantastic review of your experience at the St. Regis Washington D.C.! I am thrilled to read that you enjoyed your "beautiful and clean" guestroom and the service that you received from our "very attentive staff." We are proud to have the best staff of any hotel in the nation's capital. Please know that I...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more   less 

Additional Information about The St. Regis Washington, D.C.

Address: 923 16th and K Streets, N.W., Washington DC, DC 20006 (Formerly Carlton Hotel)
Region: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $488 - $1,083 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Washington, D.C. 5*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, Hotels.com, Expedia, Cancelon, HotelsforEveryone, Priceline, Odigeo, Travelocity and Jetsetter so you can book your The St. Regis Washington, D.C. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Washington, d.c. Hotel Washington Dc
St Regis Washington Dc
Washington Dc St Regis
Hotel Style:
#11 Luxury Hotel in Washington DC
#18 Business Hotel in Washington DC
#19 Romantic Hotel in Washington DC
#20 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Washington, D.C. staff and other travellers.
6 questions
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Kula, HI
7 months ago
Birmingham, Alabama
4 months ago
Philadelphia, Pennsylvania
Edmonton, Canada
over a year ago
Arlington, Virginia
over a year ago

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Questions? Get answers from The St. Regis Washington, D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed on 16st. overlooking PJ Clarkes”
 of 5 bubbles lecavalier32, 8 Nov 2016 | Read review
“Our room was 616 facing 16th St. Very quiet and comfortable room.”
 of 5 bubbles sjl802, 2 Nov 2016 | Read review
“Large suites”
 of 5 bubbles jessicasE7356SE, 22 Oct 2016 | Read review
“A view from the front of the hotel and on the upper floors is best.”
 of 5 bubbles impius, 30 Sep 2016 | Read review
“request a redone room away from the elevators”
 of 5 bubbles A-ABH90210, 29 Sep 2016 | Read review
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