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The Liaison Capitol Hill DC

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The Liaison Capitol Hill DC
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134 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Columbus, Ohio
Reviewed yesterday NEW

Service at all levels was excellent. Great location to all the landmarks. The onsite resturant and bar is cool, swanky, and delicious. Rooms are tastefully done and modern. Hotel was very clean. Full amenities for business and pleasure travels.

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Helpful?
Thank blbjune2016
Jacksonville, Florida
Reviewed 2 days ago NEW

It's hard to describe but overall I just didn't feel welcomed by the staff. They (concierge, restaurant, check in) didn't seem to care about my visit- just went through the motions of their job and/or were chatting with another staff member instead of acknowledging me when I walked up. Check out person was much more personable. The rooms need an...

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Helpful?
Thank betty364
ALPHARETTA
Reviewed 2 days ago NEW

This hotel was excellent..the location is perfect. I grew up in Washington DC and was able to walk to local historical buildings. Union Station is 4 blocks away. The Postal Museum located next door to Union Station. The Capitol is about 6 blocks away. The hop on hop off bus can be picked up at Union Station

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Thank AlpharettaLulu
New York City, New York
Reviewed 3 days ago NEW

The room looked great. Comfortable, clean. And I was really tired and had an early morning. I was on the second floor in the back. As soon as I bedded down I heard the growl. Or felt it. So maybe it was a growl and rumble. It woke me up over and over all night long. Never quite figured it...

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Helpful?
Thank CSSnowshoer
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear CSSnowshoer - Thank you very much for staying with us and I am extremely sorry that you were unable to sleep well at our property. Additionally, I am sorry that our team failed to make it right for you as our primary reason for being is to deliver a clean, safe, comfortable and quiet place for travelers to sleep...

Peabody
Reviewed 3 days ago NEW

Very expensive. Very small bathroom. No counter space. Very few electrical outlets. Charged for wifi. At $400+/night, you can give free wifi. Food meh. Small closet filled with stuff. Could hardly fit my winter coat.

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Thank P436QWlauram
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear P436QWlauram - Thank you for being our guest and for sharing your comments. I am sorry that your experience with us did not deliver on the value that you expected and needed. Our team works very hard to deliver outstanding service and accommodations that match and we obviously did not deliver for you. We appreciate the feedback and will...

Vegas
Reviewed 3 days ago NEW

I've stayed at this hotel before & they always "almost" meet my expectations. Breakfast is an afterthought w/disposable flatware.You have to ask for a mini fridge, and the bed and pillows are stiff. I'm not sure why they changed from full service breakfast at their adorable Art & Soul. I was looking forward to it and was very disappointed about...

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Helpful?
Thank marathonwidow
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear marathonwidow - Thank you very much for returning and staying with us and sharing your comments here online. We appreciate the feedback and I am sorry that we did not have your preferences already set for you prior to arrival. We are consistently working to improve our service through greater anticipation of needs and we want to ensure that...

Rhinebeck, NY
Reviewed 3 days ago NEW

This is a relatively upscale hotel 9 mins walk from Union Station, in view of the Capitol. My last stay there was a disappointment. My booking was completely messed up. So I had to change rooms from day one to day two. I booked a 40 person meeting into this place and the room was so warm, I spent an...

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Thank mx
Indianapolis
Reviewed 3 days ago NEW

Rude staff, aggressive bellmen and inattentive. Tried to leave at 4am and the valet was unavailable. He was "across" the street? Took a hour to get my car. Forced to wait with my young family and hookers

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Thank colek269
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear colek269 - Thank you for staying with us and I am very sorry that we caused you to wait at all for your vehicle. We have already shared your comments with our parking\valet company and are also working with our teams to ensure this does not happen in the future for any guest. I am very sorry that our...

Houston, Texas
Reviewed 3 days ago NEW

I should have stayed at the Hyatt across the street.. Better dinning and guest services for about the same price. The only people that were happy about the happy hour were the management based on the prices they were charging for drinks.

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Thank 613dannyp
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear 613dannyp - Thank you very much for staying with us. We appreciate your comments as we are constantly working to improve our service and I have shared your message with our entire team. I apologize that we did not deliver the seamless and high quality experience throughout your stay as that is our goal and what we work to...

bournemouth
Reviewed 3 days ago NEW

What a fantastic hotel to stay in. We stayed four nights and the staff were brilliant, we had mentioned in an e-mail several weeks before that we were celebrating 46 years of married life and were very surprised to find a bottle of champagne and a platter of fresh fruit as well as a delicious plate of cheese and crackers.The...

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Helpful?
Thank nigelcooper1
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear nigelcooper1 - Thank you so much for choosing the Liaison Hotel for your special occasion and Happy Anniversary! We appreciate the fact that you made us your hotel in Washington and we were happy to play even a small part in your anniversary. Thank you very much for the great comments and we look forward to having you back...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
The Liaison Capitol Hill, a Joie de Vivre property, sits only two blocks from the US Capitol and DC's Union Station. Our unique location and outstanding service offer the perfect combination for both leisure guests and business travelers. Art and Soul restaurant provides farm to table excellence through the inspired menu of our Executive Chef, Douglass Alexander. The property's 17,000 sq. ft. of meeting/banquet space provide the perfect location for high level meetings or a black tie reception. Our inspired team provides highly personalized and outstanding service to complete the experience at the Liaison. ... more   less 

Additional Information about The Liaison Capitol Hill DC

Address: 415 New Jersey Avenue NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC > Capitol Hill , Downtown / Chinatown , Upper Northwest
Price Range: $264 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Liaison Capitol Hill DC 4*
Number of rooms: 343
Reservation Options:
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Hotel Style:
#43 Luxury Hotel in Washington DC
#57 Business Hotel in Washington DC
#61 Romantic Hotel in Washington DC
#73 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Liaison Capitol Hill DC staff and other travellers.
46 questions
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New York
over a year ago
Philadelphia, Pennsylvania
2 months ago
Burnsville, Minnesota
10 months ago

See all questions (46)

Questions? Get answers from The Liaison Capitol Hill DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles travisG45, 18 Mar 2017 | Read review
“Get one in corner away from fire station”
 of 5 bubbles City_Jetting, 4 Mar 2017 | Read review
“Since the road in front of the hotel is not too busy I would always ask for a room to this side to gain a nice view into town.”
 of 5 bubbles XO_621, 26 Feb 2017 | Read review
“Get a room away from the busy street in front of the hotel. There is a fire station beside the hotel”
 of 5 bubbles GPC3, 23 Feb 2017 | Read review
“Small public space, very limited room service, not family-oriented.”
 of 5 bubbles joannabee, 23 Jan 2017 | Read review
5 of 5