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Paradisus Rio de Oro Resort & Spa

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4,801 Reviews from our TripAdvisor Community

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Showing 4,204: English reviews
Amsterdam, The Netherlands
Reviewed 11 February 2012

We just got back from our honeymoon at the Paradisus. We couldn’t have asked for a better week. The hotel grounds are beautiful and huge. It’s mostly couples that stay here. Mainly the crowd was older like in their 50s but there was a number of young couples too so a decent mix. We are in our 30s and didn’t...

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Helpful?
2Thank unplainjane
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking part of your valuable time in sharing with us such a long and detailed report. We always learn from our guests, and in this case you have mentioned to us some very valid points where we have to work in order to improve our service. On these subjects, please do accept my...

Toronto, Canada
Reviewed 11 February 2012

I have been to this beautiful resort many times and am always happy to return to see our Paradisus family! Lovely beach, lovely people, amazing food - you can't beat the fresh seafood!! We'll be back!!

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2Thank jross2012
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. It is very little I can say to someone that have stayed already 10 times at our resort but just a BIG BIG BIG thank you for your trust and your loyalty. All the Paradisus Río de Oro team are waiting already to have the possibility to host you...

Southampton, United Kingdom
Reviewed 10 February 2012

My husband and I spent our honeymoon at Paradisus and were very impressed with this hotel. We travel widely across the world, from basic to 5 star and we would recommend this hotel to all our friends and family. I've stayed at other Cuba hotels and they are not a patch on this one at all. The staff were amazingly...

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Helpful?
4Thank SallyCash
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. I totally agree with you that at the end of the day is all about value for money what it is all about. I am glad to read that you were very impress with our hotel and that you would recommend us to family and friends. I am taking...

Street, United Kingdom
Reviewed 10 February 2012

Stayed here for our Honeymoon. Service was excellent with very friendly and atentive staff. The food was excellent and really enjoyed the tapenyaki tables in the Japanese Resturant. Rooms were very large and extreamly clean. Beach was lovely, especially watching the sunset. Pool was large and had plenty of room and sunbeds. if you do not upgrade to the Royal...

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Helpful?
4Thank TristanFoster
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments and for recommending our hotel. It is always nice to see that some of our guest decide already to return to our hotel after the first visit. Please let us know in advance before your next arrival in order to be able to provide some of the add values...

Winnipeg, Canada
Reviewed 10 February 2012

My wife and I stayed here Jan 30 to Feb 6 and will say that the overall complex is beautiful with a very nice beach (rocky entry), nice pool area and very friendly staff, mostly. However, the food was terrible and, over a week's time, that becomes important. Poor quality meat that was cooked to order if you wanted it...

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9Thank Mangomandaisy
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking part of your valuable time in sharing your experience at Paradisus Río de Oro with us. I am really sorry to read that you did not fully enjoy your stay at our resort. I am also surprise to read some of your comments that make me think that we are not talking...

Toronto, Canada
Reviewed 9 February 2012

Third time to PRDO, first time Royal Service; forever spoiled, it's RS from now on! My husband & I enjoyed a care free, romantic 10 nights from Jan 28 to Feb 7, 2012. Room 9412. Impecible warm, friendly, attentive service all around. The concierge greeted us upon arrival so gentle and sincere. Checked us in with wine and warm towel...

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5Thank KDru4Foo
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. It is always nice to read that we were able to provide to another of our guest a nice and memorable holidays. Thank you very much for taking part of your valuable time in sharing your experience at Paradisus Río de Oro with us and I hope we will...

Montreal, Quebec, Canada
Reviewed 9 February 2012

The staff is so friendly and will do their best to go the extra mile.I stayed a week at this resort and would definitely be back again. We stayed in Royal service, wonderful rooms. The food was by far better than I expected. Ate a lot of lobster. A week is not enough to truly enjoy all the amenities this...

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5Thank Amy R
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. It is always nice to read when our guest have decided already to come back to our hotel after a first stay. That give us lot of pride but also a big responsibility in all what we do to make sure that we won´t disappoint you on your next...

London
Reviewed 8 February 2012

This was our second trip to PRDO. And I have to admit, the second time was even better then the first! This is not to say that our holiday was problem free, however, the hotel was able to rectify any and all concerns we had. Our friends stayed in the Royal Service side of the hotel, and OMG, it is...

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3Thank mtspaced
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you for all your nice comments and for your trust in Paradisus Río de Oro. I am glad to read that we were able to rectify any mistake you did encounter during your holidays, and although our aim is to provide our guest with a smooth, stress-free holidays, we are definitely far from perfect. Therefore I always...

Bedford, United Kingdom
Reviewed 8 February 2012

My wife and I spent many days and weeks looking through the travel books to decide where to spend our honeymoon. Thankfully we picked well, and chose Paradisus Rio De Oro. This hotel is truly amazing and the service is second to none. You know its somewhere special when even the gardeners stop what they are doing to say hello...

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2Thank chris_sutton
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking part of your valuable time in sharing your experience at Paradisus Río de Oro with us. I would like to also extend our most sincere gratitude for giving us the opportunity to organize your honeymoon and therefore being part of your nicest memories forever. We also appreciate the fact that you would,...

Montreal, Canada
Reviewed 7 February 2012

We stayed in a Royal Service suite at the hotel from January 28th to Feb 4th, 2012. We have travelled to many resorts in the Caribbean that offer upgraded services and units, but frankly for the difference in price most are not worth the upgrade...this is not the case with the Royal Service at PRdO...you truly get the added value...

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Helpful?
4Thank Cindy M
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for all your nice comments. I am glad to read that you found that the upgrade to our Royal Service was good value for money. I will pass your excellent comments to Norma. She is a great value to our hotel and to our guests. I hope I will have the pleasure in meeting...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $285 - $825 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room would have been satisfactory”
 of 5 bubbles 913harryj, 5 Dec 2016 | Read review
“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 Dec 2016 | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 29 Nov 2016 | Read review
“All low rise buildings and amongst gardens, not a great difference.”
 of 5 bubbles juliebarrett1964, 27 Nov 2016 | Read review
“Watch on line videos & pics to help you select”
 of 5 bubbles WestCoastRicardo, 27 Nov 2016 | Read review
5 of 5