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Paradisus Rio de Oro Resort & Spa

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Traveller (7777)
Pool & Beach (1896)
Room & Suite (1053)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,214 reviews)
“el patio”(451 reviews)
“outdoor shower”(290 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,615)
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4,874 results
Traveller rating
3,562
889
302
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34
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3,562
889
302
87
34
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantbutler servicejean marcrs beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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2,371 - 2,375 of 4,874 reviews
Reviewed 30 October 2013

We stayed here from 11th September to 25th September and got married on the 17th. Due to the fact we were getting married we received an upgrade to a bungalow with private garden, hammock and outdoor shower. This was perfect for us as we'd been...More

2  Thank Gallenfamily
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 18 November 2013

Dear Gallenfamily, First of all we would like to thank you for having chosen Paradisus Rio de Oro as the venue for your wedding and honeymoon. Thank you also for having shared your amazing experience. We hope to have you back next year for your...More

Reviewed 30 October 2013

Better late than never. Food: My food experience ranged from OK to excellent, although I found the meat fairly tough in 2 a la carte restaurants and also in the buffet, the breakfast buffet, pool, beach snack bars and 2 a la carte restaurants were...More

1  Thank jcbtraveler
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear Jcbtraveler, Thank you for posting your review in TripAdvisor, and for your comments, which always help us on our constant work for your satisfaction. We truly hope to have you back in Paradisus Rio de Oro Resort & Spa! Sincerely yours, Lorenzo Rubio General...More

Reviewed 29 October 2013

Great to back at the Paradisus, it always feels welcoming. Stayed in a block near the pool this time, bit of a trek to the main block but very quiet at night. We had one of the refurbished bathrooms - what a difference, a large...More

2  Thank scottie624
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear scottie624, It was a great pleasure to usa ll to have you back at Paradisus Rio de Oro and we really hope we see you many more times!! Sincerely yours, Lorenzo Rubio General Manager

Reviewed 29 October 2013

A true gem, a good example for others to follow! Overall excellent, efficient and sharp! The only fault is the rocky and hard sea and a bit pricey but worth every penny! Would love to come back and try out their 2 other beaches and...More

3  Thank Al G
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear algal154982, Thank you so much for posting your review in TripAdvisor. About the beach rocks, I am glad to let you know that we will very soon start building a walkway so when stones are out they are not a nuisance to go in...More

Reviewed 29 October 2013

This was my first trip to Cuba after over 2 dozen trips elsewhere in the Caribbeans. I decided on this resort because of the reviews and also the comments regarding food. First I would like to mention something regarding Sunwing as they were the tour...More

5  Thank tiatatravelagent
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 18 November 2013

Dear Tiatatravelagent, We appreciate very much your review and comments, which we are looking into with our involved departments. We thank you for the time in writing your experience and would very much like to have you back in Paradisus Rio de Oro Resort &...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7777)
Pool & Beach (1896)
Room & Suite (1053)
Dining (700)
Business Centre & Event Rooms (91)
Family and Play Areas (15)
Questions & Answers
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11mjk
24 April 2018|
AnswerShow all 2 answers
Response from woodulu | Reviewed this property |
It is possible to fly there (Holguin to Havana) but during our way to the airport to go home, our taxi driver got a call to pick up someone from the airport and drive him back to the resort because his flight to Havana got... More
1
Vote
Denna G
24 April 2018|
AnswerShow all 2 answers
Response from Acey1963 | Reviewed this property |
Sorry forgot to say that’s it the whole main pool. I would expect that there is also going to be noise and dust from the work taking place.
0
Votes
Liz W
20 April 2018|
AnswerShow all 7 answers
Response from lynnegough | Reviewed this property |
Think this is something you need to clarify with the hotel or your travel agent.
1
Vote
Room Tips
"Royal service section. Room 8511! It's the first of ocean view. Either floor is good views."
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"Avoid rooms facing the main walkway from lobby to the pool if you like quiet at night. The evening..."
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"Corner room has a window in the washroom"
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"Royal Service definitely worth the upgrade"
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