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Paradisus Rio de Oro Resort & Spa

5,502 reviews
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Traveller (7472)
Pool & Beach (1834)
Room & Suite (1037)
Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,199 reviews)
“el patio”(441 reviews)
“outdoor shower”(289 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (5,502)Write a Review
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All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantpool restaurantjunior suitebutler servicemain beachjean marca la carte restaurantsroyal sectionprivate beachlobby barhour room servicesalt water poolcouples massage
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2,361 - 2,365 of 4,778 reviews
Reviewed 11 September 2013

I am shocked at the positive reviews for this resort. I am guessing that these people haven't ever been to a good quality resort before! I am no stranger to Paradisus hotels. I stayed at their Playa Conchal Resort in Costa Rica a few times...More

11  Thank irishkatie80
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 17 September 2013

Dear irishkatie80, Thank you for your comments. We are deeply sorry we did not meet your expectations during your holidays in our resort. Normally when clients have special requests related to food restrictions (vegetarian, celiac, allergic, etc) we offer them several options and give daily...More

Reviewed 6 September 2013

If you need one word to sum up this resort, it is simply ‘Paradise’. They are classed as the best hotel in Cuba, and after spending our honeymoon there, I can see why. When we arrived, we were greeted with a cold towel, and a...More

11  Thank matarget
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 30 September 2013

Dear Matarget, With great satisfaction I have read about your amazing experience lived recently at Paradisus Rio de Oro! About escaping from Facebook as you say, maybe next time will not be possible because I am very happy to tell you that we already have...More

Reviewed 5 September 2013

This was our second visit to the PRDO and we will defiantly be back for a third. I can add nothing to the other reviews except to agree that this place is special. For those who enjoy scuba diving l would like to say a...More

8  Thank Mufty99
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 15 September 2013

Dear Mufty99, Thank you so much for your review and letting us know about such a magical experience you enjoyed! It will be a big pleasure to have you back next year! With my best regards, Lorenzo Rubio General Manager

Reviewed 4 September 2013

Stayed one week in September 2012 in the royal service and my wife and i were amazed at the great service we received by everyone at this hotel.Beaches of which there are several from the small private ones on the royal side featuring drinks and...More

6  Thank timbo114ca
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 15 September 2013

Dear timbo114ca, Thank you very much for your review. All our staff is waiting for you as your next holidays are so close! It will be our pleasure to receive your news or requests. See you very soon in Paradisus Rio de Oro Resort &...More

Reviewed 4 September 2013

Hey all! It's 2013 and I've returned to my most favourite resort, not only in Cuba, in my experience! I do, and have, virtually only visited five star resorts and, when travelling alone, Club Meds around the world. I have been here two times before...More

6  Thank Quasimodem
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 17 September 2013

Dear Quasimodem, We were glad to have you with us for the 3rd time! I thank you for your comments shared with other travelers, which are always welcome, nevertheless, some surprise me because when you came to us about your companion not feeling well and...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Holguin
#1 On the Beach Hotel in Holguin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Holguin
#1 On the Beach Hotel in Holguin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7472)
Pool & Beach (1834)
Room & Suite (1037)
Dining (644)
Business Centre & Event Rooms (84)
Family and Play Areas (15)
Questions & Answers
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eliciakaroly
19 February 2018|
AnswerShow all 5 answers
Response from Gary J | Reviewed this property |
Plenty of snorkelling off the beach and all equipment supplied free. Never saw any spiders but there was a lot of mozzies!
0
Votes
jules50
19 February 2018|
AnswerShow all 3 answers
Response from dainaj2014 | Reviewed this property |
We booked not in the Royal sections but in the Luxury Junior suite. (There is still one step up in the regular section called "Oceanview" but those are set back from the walkway that goes along the cliffside- we did not... More
0
Votes
Mike S
19 February 2018|
AnswerShow all 2 answers
Response from janet101 | Reviewed this property |
Closed toe shoes for men, ladies can wear open toe sandals Enjoy😊
1
Vote
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Room Tips
"If you have trouble with steps chose a ground floor room."
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"We had a ground floor which was lovely"
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"Second floor corner room better balcony and full king size bed"
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"Block 19, refurbished bathrooms and central location."
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