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Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Paradisus Rio de Oro Resort & Spa
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5,077 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,430: English reviews
Reviewed 1 week ago via mobile

Travelled to Rio de Oro in February. Rooms are a bit dated...bathrooms were nice. The staff were superb and made our stay so great! Food was typical Cuba...fine nothing spectacular but very acceptable at all restaurants. Drink selection was small..but beer is fine for me so no complaints there. Pool was just beautiful! Very well kept grounds however pathways could...

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Helpful?
3Thank Michael F
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Michael F, We thank you for taking the time to post a review about your recent stay at Paradisus Rio de Oro, where we can read that you have enjoyed your vacation in general, although you did not seem to be totally happy, from the few details that you mentioned. Please accept our apologies if we could not meet...

London, United Kingdom
Reviewed 1 week ago

My wife and I stayed at the wonderful Paradisus for a relaxing holiday. We stayed in the Deluxe room (blk 38) which was situated perfectly in the centre of the resort. 100 yds to the main building for the bar / buffet / reception and in the other direction , 100 yds to the pool and beach. You cannot fault...

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5Thank SteveVJudd
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear SteveVJudd, We are very pleased by your review and would like to thank you for your kindness in expressing your views of what made your stay at our resort such a nice experience. It is truly rewarding for us to learn how much you have enjoyed your visit from the food, the Spa and our beach. We would feel...

Malpas, United Kingdom
Reviewed 1 week ago

Yet another excellent stay in royal service. The hotel staff is the secret of this melia hotel, their dedication to personal service with a smile is remarkable. Nothing is ever too much trouble. Food,accommodation,facilities, pool, beaches, are all value for money. Such management and staff are the highest in Cuba. Many repeat clients all endorse their appreciations.

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3Thank 3463PG
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 3463PG, Your appreciation of our facilities and services are a true pleasure to read and we are very grateful to you for posting a review about your satisfaction during your three weeks stay at our resort. You have been part of our family for a while now and we already look forward to hosting you once again when the...

Preston, United Kingdom
Reviewed 1 week ago

we stayed at this resort in march 2017 for 1 week. We settled in straight away and didn't feel overwhelmed which we quite often do.overall the resort is fantastic however a few problems with the a la carte restaurants and the room. the buffet restaurant was brilliant! there was a great selection for each meal, a wide fresh fish for...

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2Thank sarah_sutcliffe_89
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear sarah_sutcliffe_89, We would like to thank you for taking the time to write a review on this important site, following your visit to our resort from last month. Please accept our apologies for the few negatives matters that you are mentioning. We are taking good notes of these issues and will make sure that these will be corrected where...

Reviewed 2 weeks ago

I booked a regular room at this resort but through online research, was aware of the 'Royal Service' option within the resort. OMG!! I hesitate to rave on about it as it will only bring more guests, drive the price up, but the upgrade to this area was 1000% worth it: private/exclusive beach, bars, restaurants, butler service, facilities, FOOD, service,...

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4Thank Lori D
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Lori D, It is very gratifying to us the reading of your review and we are very grateful to you for putting these very kind comments on line, so other future guests can appreciate the wonderful experience that you have come across with during your recent stay. We cannot wait to have you back to Paradisus Rio de Oro...

wirral
Reviewed 2 weeks ago

Great staff..... Great holiday again!!!!!! Loved every minute of our 2 weeks in PRDO. Really can't say enough about the staff who work here, they are the most lovely people who you will ever meet! They are genuine, caring, great sense of humour & honest!!!! I just wish that some of the guests would "respect" them more & not be...

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4Thank sue h
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear sue h, Thank you for this review and the title you are granting us with, based on your recent experience at our resort, where we can appreciate how much you enjoyed every minute of attention offered by our wonderful employees, more particularly by the ones you mention. We feel truly honored by your comments and can assure you that...

Brighton, United Kingdom
Reviewed 2 weeks ago

Perfect people, hotel, food and staff, really really could not fault this hotel. Yes people mention the birds etc.. but this didn't bother us, it's part of the feel of the hotel. Some of the rooms do appear a little tired but we understand the management are dealing with this with refurbishments and again this is clear to see, We...

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9Thank Martin B
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Martin B, We are sincerely delighted by your review and would like to thank you for writing it as a result of your recent stay of last month at our resort. Your rating of perfect is a true honor for our team and we wish to express our gratitude to you for having already booked two more visits among...

Chesterfield
Reviewed 2 weeks ago

We stayed at this resort in April & would definitely recommend.We had upgraded to the Royal section (which is separate) & basically had best of both worlds with full access to the main resort including all the restaurants. The Japanese restaurant was the best out of all the restaurants we tried but there was loads of choice so we didn't...

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4Thank KellyChesterfield
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear KellyChesterfield, We are sincerely grateful to you for taking the time to write a review on this important site, based on your very recent stay at our Royal Service section. It is truly gratifying to read how much you have enjoyed and appreciated every single detail of your visit, from your suite, the food, the beach and the special...

Preston, United Kingdom
Reviewed 2 weeks ago

I travelled to Paradisus Rio de Oro Resort and Spa with my grown up daughter at the beginning of April. I have visited 6 hotels on different islands in the area and this one was by far the best. Our room was such a relaxing space, so light and so so clean. We had a corner room on the ground...

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6Thank jsutcliffe012
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear jsutcliffe012, We thank you from the bottom of our heart for writing this review and for honoring us by considering our resort the best of the six hotels you have been visiting so far on different islands. For your information, we are in the process of building new sunshades for the comfort of all our guests at the beach....

Ontario
Reviewed 2 weeks ago

This is resort is truly a 5 star resort!, Food is great, service is second to none. The property is lovely. We had a great time, this was our second time and will return here again. The spa is wonderful as well.

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3Thank fancy1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear fancy1, Thank you for taking the time to write some notes about your stay at our resort from last month. We appreciate your support and sincerely look forward to having the pleasure of welcoming you back soon for a third visit. With our kindest regards, Jean-Marc Rousseau General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $245 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
836 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2831 and 3031 are good”
terryyawney, 24 Apr 2017 | Read review
“We had a corner room on second floor, so we could leave our snorkeling gear out there and wet suits.”
931arlenew, 23 Apr 2017 | Read review
“one which has been refurbished”
BigDonLeeds, 21 Apr 2017 | Read review
“royal service area is where we stay and you are close to the beach and pool”
Middy, 20 Apr 2017 | Read review
“Block 38 - Ideally Centrally situated.”
SteveVJudd, 17 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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