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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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5,031 Reviews from our TripAdvisor Community

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Showing 4,392: English reviews
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Vienna, Austria
Reviewed yesterday NEW

We were extremely happy with this resort. The staff was very nice and friendly and immediately solved any problem we had. The room was big and recently renovated, the bathroom as well. The entertainment programs were diverse and interesting and the daily fitness programs were fun. We would recommend this resort to everyone!

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2Thank Oana_OH
Calgary, Canada
Reviewed yesterday NEW

We booked this "adult only" resort through Sun Wing vacations and it was exactly what we expected. Maria at the Nexus desk was extremely helpful, kind and professional. The front desk staff were also very helpful and friendly. The rooms are spacious, clean and well appointed with balconies. The maids do an exceptional job! The infinity pool is large and...

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4Thank ThaiFanCanmore
tgreen1
Reviewed yesterday NEW

This hotel deserves 5 star status. We once again stayed in Royal Service, once you have done this you won't go back. The food and drinks were great. The staff are alway the ultimate professionals and take an interest in how you are enjoying your holiday. As it was the quiet season a lot of the normal staff had holidays,...

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1Thank tgreen1
devon
Reviewed yesterday NEW

This was our second visit to the hotel and was a bit disappointed second time around. The restaurants were fine apart from the Japanese being closed for refurbishment. On arrival I had e-mailed the manager for our usual room we had the year before and nobody new anything about this as they said Jean had gone on holiday and the...

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2Thank frank7777Devon
Quebec,canada
Reviewed 3 days ago NEW

I went in Dec. with My husband and returned again on March 8th, 2017 with a friend. After several days there, my friend told me that PRO was as good a the 5 star she visited in Mexico last year. I enjoy going back al least once each winter. Where ever one looks, one sees a return guest being hugged...

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3Thank MarleneQuebec
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear MarleneQuebec, The title and the content of your review truly honor us and we are sincerely delighted by reading all the wonderful comments that you are granting our resort with. Thank you for being such an amazing ambassador and for mentioning some of our shining star employees, who have been an essential part of the enjoyment of your vacation...

Ontario, Canada
Reviewed 5 days ago NEW

Stayed March 15- 22 where the weather was not great. However- the room was nice, food was really good. I am not a buffet person but we ended up eating Fresh fish every night...delicious and lobster night was fantastic!. Also had made to order breakfast everyday as the buffet food is lukewarm.Al la cartes are good and we had booked...

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2Thank bms1234
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear bms1234, We thank you for writing a review on this important site, following your recent stay at our resort although we are sorry to learn that because of the bad weather, you did not find anything to do, which would not let you come back to visit us. The fact that we are catering to adults only in a...

st john's
Reviewed 5 days ago NEWvia mobile

This was our 6th or 7th visit to Rio de Oro and we will be back again. Service is just wonderful, food is excellent and the atmosphere is so relaxed. Swim up bar is a favourite as the late afternoon approaches and we meet wonderful people there from all over the world. We are not there to party but enjoy...

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5Thank bethcpon
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear bethcpon, We are particularly impressed by your comments and love to know that you keep coming back to our resort, as your now home away from home. Thank you so much for being such a great ambassador to our resort and please let us know if we can be of any assistance in making your next stay another unforgettable...

Harrogate, United Kingdom
Reviewed 5 days ago NEWvia mobile

This location of this hotel gives you the opportunity to explore and find out what Cuba is really like. At the moment it feels the safest place in the world. The people are hard working, honest and are always smiling. How they manage to get from A to B always amazes me, they must walk miles at times. As for...

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5Thank sanneandeddie
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear sanneandeddie, We are very grateful to you for writing these very kind notes about your experience at our resort and we sincerely appreciate the great support that you are showing to the way our employees work and treat our guests on a daily basis. It will be a sincere honor for us to welcome you back when you decide...

Blackpool, United Kingdom
Reviewed 6 days ago NEW

Second visit to Cuba (last time varadero) Guardalavaca is much quieter and further away from major towns etc, but for us, this holiday was all about a relax and enjoy the facilities on site. we love snorkelling and this is the best hotel so far that we have been to for this. the fish are amazing. Not sure what the...

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3Thank 706northerners
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 706northerners, It is with great pleasure that we read your review and we would like to thank you for writing these very nice comments about what you have enjoyed during your stay at our resort. We are very happy to learn how much you have appreciated these details such as the nice snorkeling, your birthday celebration, the food served,...

Oshawa, Canada
Reviewed 1 week ago

Had an amazing time at the resort March 14-21, 2017. Though the weather was not very cooperative, we did get a couple days of sun. Food was great. Lots of choices in the buffet, and the a la cartes were nice. Beach is gorgeous. At least we got in snorkeling one afternoon. Staff were amazing!!!

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4Thank ToddMorgan1967
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ToddMorgan1967, We thank you for your review and for informing other future clients about your experience lived at our resort recently. It seems that besides the weather, nothing went wrong about your vacations and we are very happy to learn that you enjoyed such a relaxing time. It will be a privilege for us to know that we can...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $307 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for the second floor . . .”
 of 5 bubbles ThaiFanCanmore, 29 Mar 2017 | Read review
“All rooms have an advantage but, of course, the up-graded bathroom is preferred”
 of 5 bubbles MarleneQuebec, 27 Mar 2017 | Read review
“2nd floor wrap around balcony”
 of 5 bubbles bms1234, 25 Mar 2017 | Read review
“Ask for corner room upper floor, block 38 is well placed for quiet and for amenities, has a bath, not a walk-in shower though.”
 of 5 bubbles 706northerners, 24 Mar 2017 | Read review
“Contact the hotel directly...”
 of 5 bubbles ToddMorgan1967, 23 Mar 2017 | Read review
5 of 5