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Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
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Paradisus Rio de Oro Resort & Spa
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4,798 Reviews from our TripAdvisor Community

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Showing 4,201: English reviews
Reviewed 2 days ago NEWvia mobile

My other review appeared to be removed??? I'll keep this one brief. If you have an appreciation and a desire to eat nice quality, licaly sourced , freshly made and cooked food, then DO NOT go here. The food is awful. I can't describe how bad it is. It's pre-prepared, pre-cooked and preheated. The onside restaurants are the worst. I...

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6Thank John V
Cobourg, Canada
Reviewed 2 days ago NEW

We stayed November 23-30. Everything was good including flight down, meals, accommodations. Building 40 was central to lobby, buffet, pool and not far from beach. The grounds were beautiful and well kept and lots of paved areas to walk and enjoy. There are many areas that are private and many places to sit and enjoy the surroundings. With the death...

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2Thank nln56
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nln56, We thank you for writing a review about your recent stay at Paradisus Rio de Oro. It makes us very happy to know that you enjoyed a good relaxing holiday and we apologize if the circumstances did not help in making your visit more enjoyable in some aspects, which we are sure you did comprehend. Please understand that...

toronto, ontario
Reviewed 5 days ago NEW

We are in our mid 50's. This was our 33rd all inclusive vacation. This was our 3rd visit to Rio de Oro and our 2nd stay in the Royal section. I have 2 dire warnings. Do not order the vegetarian lasagna in the Royal section restaurant. Just trust me. Wear shoes if you are using the wooden walkways in the...

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5Thank hkfromerin
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear hkfromerin, We are truly grateful to you for your nice review and to read all the genuine feelings that your holiday at our resort have brought to you. It is a sincere pleasure for us to see your comments about some of our employees and we appreciate your recognition for their hard work. We are taking good note of...

Chelsea, Canada
Reviewed 5 days ago NEW

We are just back from a relaxing week at the resort. Check in was quick. Even though we had an incident in our room the first day, the staff was quick to respond to the incident and changed our room the next morning. It seemed everywhere we went people were repeat vacationers, not just once or twice but in some...

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4Thank nan0u8
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nan0u8, Your review is truly appreciated and we are sincerely grateful to you for taking the time to inform other travelers about how much you have enjoyed our resort, its facilities and amenities, the quality of the food as well as the professionalism and friendliness of our employees. Your remarks are noted and we can assure you that we...

Calgary, Alberta
Reviewed 1 week ago NEW

This is an update to include all aspects of our time at Paradisus as only one review is allowed, regardless of how lengthy it might be. After a previous wonderful holiday at Paradisus, we had no hesitation in booking again for a much needed 'Adults Only' getaway. We were overwhelmed once again. Airport Transfer and Front Desk Though flights to...

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6Thank RJ+M4
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear RJ+M4, We would like to thank you for such a wonderful and lengthy review, as a result of your recent holiday spent at Paradisus Rio de Oro. It is truly amazing to read all the details that you have brought to other travelers’ attention and how much we can appreciate that you have fully enjoyed every aspect of your...

Owen Sound, Canada
Reviewed 1 week ago

Hello We are looking at this hotel for a winter getaway in February. We are wondering what the selection of Canadian whiskey is like! Is there Canadian Club or Crown Royal? Also, what is available for WIFI, and is the connection good? Thanks for your help!

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5Thank ouwey
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ouwey, Thank you for your question. Please be aware that this is not the site for questions but for reviews and Trip Advisor provides a forum where you can ask all the questions you may have. Canadian whiskey supply is in total dependence of what is available in the country and at this stage we cannot promise you any...

Cairns, Australia
Reviewed 1 week ago

We were given the impression that travelling from Holguin to Havana would be simple, book a flight and off you go. Not so. If you, like me, are keen to see Havana, go to a resort in the north. I managed it but at a great expense. This hotel is spread out with low rise buildings, nice planting and grounds....

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5Thank juliebarrett1964
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear juliebarrett1964, We thank you for posting a review on this important site, based on your recent stay at our resort. We are sorry that you expect to reach Havana easily from our resort but this is not an excursion that we promote or recommend, due to the challenges of distance it represents. The beach area, contrary to your impression,...

West Coast
Reviewed 1 week ago

PRDO, you are still ‘the apple of our eye’ ! So many reasons to anoint this resort as our automatic perennial list topper! It is our great pleasure to once again to be December bound for Holguin and the ‘adult only’ Paradisus Rio de Oro. For us, the priority features are the caring and engaging staff, the main beach (including...

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2Thank WestCoastRicardo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear WestCoastRicardo, It is with great pleasure that we read your review and would like to thank you for posting your comments about your trip of last year, preparing for another visit to our resort. Your remarks are truly informative and to the point, so we sincerely appreciate all the support offered and your genuine loyalty to us. Please do...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We stayed in the Royal Service in early October which is the rainy season so there were a few showers but mainly it was roasting and sunny. Upon arrival we pulled up to the Royal Service and the lobby was breathtaking. I hope I remember it vividly till my dying day! Greeted with a little champagne and a cold towel...

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3Thank Jewels1327
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jewels1327, We are very appreciative for your review and would like to thank you for sharing your comments on line with other travelers, based on your stay of last month for your honeymoon. Your kind remarks are a true honor to our resort and its employees and we definitely look forward to having the privilege of hosting you soon...

England
Reviewed 1 week ago

My husband and I have recently returned from our 11th visit to this amazing hotel (9th stay in Royal Service) and have already booked to come back again in May next year - so that says it all really! Until you have experienced the friendliness & hospitality of the Cuban people, it is hard to explain to others, why we...

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3Thank Proctor
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Proctor, We are truly delighted by your review and are very grateful to you for the support and loyalty you are giving time after time to our resort and its employees. There are no words to express how much we love hosting you and it will always be a sincere pleasure to have you among us as part of...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $283 - $833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
683 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 Dec 2016 | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 29 Nov 2016 | Read review
“All low rise buildings and amongst gardens, not a great difference.”
 of 5 bubbles juliebarrett1964, 27 Nov 2016 | Read review
“Watch on line videos & pics to help you select”
 of 5 bubbles WestCoastRicardo, 27 Nov 2016 | Read review
“The Royal Service offers luxury and extra-special service.”
 of 5 bubbles J9703GLbarbarab, 22 Nov 2016 | Read review
5 of 5