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Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
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4,811 Reviews from our TripAdvisor Community

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Showing 4,212: English reviews
Barnoldswick, United Kingdom
Reviewed yesterday NEWvia mobile

This was our fourth visit to our favorite hotel.We stayed for three weeks,7th-28th Nov. Loved every minute of it! This hotel is where we got married 6 years ago and is very special to us. We arrived in good time and after a small issue with the room which was soon rectified we settled in. Thank you Odalyis for all...

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5Thank Angie92014
Burntwood
Reviewed 2 days ago NEW

Moments after my family and I arrived we were greeted with great big smiles and welcomes that can not be described - throughout the whole holiday the staff were absolutely amazing. Thier attention to detail never slowed. When the announcement of Fiedel Castro death came the staff as always remained dignified with such a terrible loss. Our accommodation was second...

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3Thank Tecwyn H
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

Fantastic property with some of the best restaurants we visited during our almost 2 weeks in Cuba. Only concern: I was told to be watchful of unwanted spiders/salamanders coming into our room from our tour director. I questioned the desk female manager why the lower windows in our room didn't have screens. After showing her a picture of my concern,...

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2Thank LosDosPenguinos
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear LosDosPenguinos, We are very grateful to you for writing a review on this important site, following your recent stay at our resort. Reading your concerns about spiders (none are dangerous in Cuba) and salamanders (by the way, not present on the island but rather being geckos), we can assure you that our ecological resort does have many animals produced...

Brockville On
Reviewed 3 days ago NEW

My husband and I have traveled to several Caribbean Islands, taken Ocean and River cruises and toured Europe but we love to fit in a winter visit to Paradisus Rio de Oro. In fact this was our second time in 2016.We had PRO first timers travelling with us and it was special to see their reactions to the resort. From...

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5Thank BROCKVILLE60
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear BROCKVILLE60, It is wit true delight that we read your comments about your recent last stay at our resort and we are sincerely grateful to you for offering these nice details of your great satisfaction to other travelers interested in visiting our hotel. Naming so many of our shining star employees is a very nice gesture from you and...

Huntsville
Reviewed 3 days ago NEW

traveled November 29- December 6 was a good trip the hotel & staff excellent as usual we respected and understood that Cuba was in mourning and that only somethings were allowed. The entertainment staff carried out as many activities as possible the live music choices were good to hear very talented artists.The hotel is continuing to renovate & up-grade the...

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1Thank happytrials
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear happytrials, We are sincerely thrilled and honored by the title of your review and to read all the lovely comments that you are granting us with. Thank you so much for posting your impressions about your recent stay and for being such a loyal guest to our resort. Your remarks are duly noted and Lorenzo will receive your praise...

Montreal, Quebec
Reviewed 3 days ago NEW

The room was above average is size, view, location from amenities and quietness. For the price paid, we expected something half this size. The freshness of the food offered at the buffet was of the highest quality; the choice of 4 to 6 sea products, including the best shrimps I ever tasted, and 4 to 6 cuts of meat and...

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4Thank d_bassila
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear d_bassila, We are sincerely delighted to read your review and to learn how much you came to enjoy your room, the food prepared for you, the activities offered and the level of service we were able to deliver. We are very grateful for all your nice comments and certainly look forward to having the pleasure of welcoming you back...

Chatham, Canada
Reviewed 4 days ago NEW

Our fifth stay at this resort in the past 12 years but first time in the Royal Service section because of a great offer which was actually a better price than for the luxury junior suite. The Royal suites are certainly a step above the junior suites as is the service level due in part to the smaller number of...

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4Thank swont2015
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear swont2015, We are grateful to you for posting a review about your recent stay at our resort and wish to apologize if we have not been providing the level of amenities that you were expecting from us. As mentioned in other replies to reviews, we have been subject, like any other resort on the island, to some dramatic shortages...

Oakville, ON
Reviewed 5 days ago NEW

Went with three other travelers who have been to many 3/4/5 star all inclusive resorts in different countries. We had been repeat guests at Paradisus/Sol and Pesquero. We really liked the food at the Cuban a la carte and the Friday beach Barbeque. We also had some very good service at the lobby bar, beach restaurant and a la carte's....

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4Thank cpsinc
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear cpsinc, Thank you for writing a review about your experience at our resort from last month. It makes us happy to learn that you have enjoyed the food and the service at our bars and restaurants. We are very sorry to read that your perception of our management as being “cutting corners” and would like to inform you that...

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

We travelled with another couple to celebrate my husbands 40th birthday. This hotel definitely caters to an older crowd I'm sure we could count about 5 young couples while we were there. We stayed from November 25-Dec 2 unfortunately for us Castro passed the day we arrived! There was no music, no activities what so ever, we saw one show...

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3Thank CherryOoooo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear CherryOoooo, We thank you for posting a review on this important site and for letting other people know about your experience at our resort. We would like to apologize if you encountered the resort at a very low level of activities and entertainment. As you mention, you were aware of the situation the country was going through and most...

Pikesville
Reviewed 6 days ago NEW

My wife and I are moderately seasoned travelers. This includes all inclusive destination resorts, cruising, and extended vacations. Our trip to Paradisus Rio de Oro had to be one of the most satisfying and relaxing vacations. After a comfortable one-hour transfer in an air-conditioned highway coach, we arrived at the Paradisus Rio de Oro Resort and Spa. What a lush...

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7Thank Harry J
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Harry J, We are sincerely delighted by your review and to learn that your stay at our resort was a wonderful one. Thank you for your comments on the details of your arrival, the location of your room, how much you have enjoyed the food quality prepared by our chefs and the way the hotel handled the low profile...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $314 - $870 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
686 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the main area the rooms are either in blocks or garden villas there is also the Royal service which is the creme de la creme but just a little quiet for me and prefer the the blocks which are very comfortable all rooms have bathroom / Shower a vanity section with large enough wardrobes to take at least three weeks clothing. A very very large bed with a chaise lounge. Beyond that is seating area which leads on to a balcony area. There is a TVs if you want to watch rather than get out into the sunshine and fridge that is topped up each day with beer pop and water. Twenty four hour room service is available and the aim is to be with you within twenty minuets where more drinks can be ordered from wine to beer. It really is a place to kick back and breath it all in ”
 of 5 bubbles tecwynh, 9 Dec 2016 | Read review
“Rooms on the east side of the property are very quiet, however is on the opposite side of the entertainment.”
 of 5 bubbles LosDosPenguinos, 9 Dec 2016 | Read review
“Corner Suites or Luxury Suites”
 of 5 bubbles BROCKVILLE60, 8 Dec 2016 | Read review
“all of the room are good.”
 of 5 bubbles happytrials, 8 Dec 2016 | Read review
“Any room would have been satisfactory”
 of 5 bubbles 913harryj, 5 Dec 2016 | Read review
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