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Paradisus Rio de Oro Resort & Spa

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Traveller (7994)
Pool & Beach (1972)
Room & Suite (1085)
Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,211 reviews)
“el patio”(456 reviews)
“outdoor shower”(291 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (5,785)
Filter reviews
5,013 results
Traveller rating
3,647
915
320
92
39
Traveller type
Time of year
LanguageEnglish
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3,647
915
320
92
39
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablejunior suitethe mediterranean restaurantbeach restaurantjean marcbutler servicers beachrs restauranta la carte restaurantsroyal sectionmain beachprivate beachlobby barhour room service
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1 - 5 of 5,013 reviews
Reviewed today via mobile

This hotel is just stunning. A little piece of paradise! A pure gem. Food amazing. Staff so helpful. Would go back. Great trips. Used the spa and wow amazing! Surroundings breathtaking. Travelled as a young couple as adults only.

Thank upintheclouds24
Reviewed today via mobile

Two weeks spent in a great hotel, surrounded by stunning countryside and the friendliest and most genuine and proud people I have ever met. Excursion really good, especially the 4x4 challenge. Cuba is the place to go to get away from the sanatised tourism that...More

2  Thank rockfitter
Response from WendyValientePRO, Sales Department at Paradisus Rio de Oro Resort & SpaResponded today

Dear rockfitter, Thank you very much for taking the time to post this heartwarming review on TripAdvisor following your recent holidays at Paradisus Rio de Oro. It is truly rewarding to read your kind words about a beautiful stay in our paradise. We hope to...More

Reviewed yesterday

We last visited PRDO Royal Service in November 2011 (see my previous review - not a lot has changed!). The flight from the UK with Thomas Cook was really quite good and the taxi transfer, in a new MG, was smooth and efficient. Check in...More

2  Thank JosandLou
Response from WendyValientePRO, Sales Department at Paradisus Rio de Oro Resort & SpaResponded yesterday

Dear JosandLou, We sincerely appreciate your praising review following your recent holidays at Paradisus Rio de Oro. It is very rewarding to read that we were able to meet your expectations. Thank you for your lovely comments regarding the service you received from our team...More

Reviewed 2 days ago

This was our second year back at this hotel and the Royal service is still as amazing (I would say even better). The employees actually remembered us from 2 years ago and the ocean view room at the Royal Service was spectacular. The food at...More

7  Thank queenb941
Response from WendyValientePRO, Sales Department at Paradisus Rio de Oro Resort & SpaResponded yesterday

Dear queenb941, We would like to sincerely thank you for taking the time to post a review on TripAdvisor and for sharing your comments on holiday experience with us. It makes us really happy to know that fully enjoyed your stay with us. Your feedback...More

Reviewed 3 days ago

As the title suggests we have visited this resort many times before (~6 times). The main reason for our repeat returns are the staff, no children (adults only) and the excellent snorkeling that is attainable from the beach. For those that have been here before...More

9  Thank Wingnuty
Response from WendyValientePRO, Sales Department at Paradisus Rio de Oro Resort & SpaResponded yesterday

Dear Wingnuty, Firstly, we would like to thank you for choosing our Paradisus Rio de Oro hotel for your holidays in Holguin. We appreciate your feedback. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into...More

View more reviews
About
Description
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or ...More more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
354
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Also Known As
Paradisus Rio De Oro Hotel Holguin
,
Paradisus Rio De Oro Resort And Spa
,
Paradisus Hotel Guardalavaca
,
Rio De Oro Paradisus
,
Paradisus Rio De Oro Cuba
,
Hotel Paradisus Rio De Oro
Location
Caribbean > Cuba > Holguin Province > Holguin
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
354
Price range
USD 230 - USD 300 (Based on Average Rates for a Standard Room)
Also Known As
Paradisus Rio De Oro Hotel Holguin
,
Paradisus Rio De Oro Resort And Spa
,
Paradisus Hotel Guardalavaca
,
Rio De Oro Paradisus
,
Paradisus Rio De Oro Cuba
,
Hotel Paradisus Rio De Oro
Location
Caribbean > Cuba > Holguin Province > Holguin
Photos
Traveller (7,994)
Pool & Beach (1,972)
Room & Suite (1,085)
Dining (720)
Business Centre & Event Rooms (93)
Family and Play Areas (17)
Nearby
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Nearby RestaurantsSee all 1,899 restaurants in Cuba
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2.38 km away
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43 reviews
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Restaurant El Uvero
86 reviews
6.05 km away
Miremar Restaurant
36 reviews
2.32 km away
Nearby AttractionsSee all 1,079 attractions in Cuba
Dolphinarium, Cayo Naranjo
518 reviews
1.67 km away
Playa Esmeralda
407 reviews
.81 km away
Guardalavaca Flea Market
720 reviews
3.05 km away
Eagle Ray Scuba Diving Center
105 reviews
3.19 km away
Questions & Answers
Ask a question
certa
16 September 2018|
AnswerShow all 2 answers
Response from 456louisee | Reviewed this property |
Agree with Janet101 we did both , 10 nights in main part then decided to upgrade for last 4 nights , it was like 2 holidays - ask reception when you’ve settled in to give you a tour of RS which they will do and will also let... More
0
Votes
Terry R
15 September 2018|
Answer
Response from Cubavisitor_12 | Reviewed this property |
Yes, there are umbrellas/shade at the beaches. The Royal Service beach has waiter service but at the main beach you have to get your own.
0
Votes
karen123tones
14 September 2018|
AnswerShow all 7 answers
Response from evelyn h | Reviewed this property |
We were there in June when the pool was closed,so not all restaurants were open. They are probably all back to normal now. We have never had any health problems & have been to this resort twice. Enjoy your hols.
1
Vote
Room Tips
"If you book 8623, 8624, 8823 or 8824 you'll have a view of the sea, without the cost of paying for the..."
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"Upper corner rooms - king bed, extra window, larger balcony - make sure bathroom has been upgraded (they are..."
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"Not sure which rooms are best"
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"If you want to get away and relax then this is the place"
Read review
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