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Iberostar Grand Hotel Trinidad

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Iberostar Grand Hotel Trinidad
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1,181 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Isle of Man, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

This is a really beautiful building (art nuveau ) and well preserved. The rooms are perfectly equipped. The service is brilliant and the food the best we had in the whole trip around Cuba. I would strongly recommend this place if your journeys take you to Trinidad

Helpful?
Thank sosbelt
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We are honored to read that you consider our hotel to be the best in your trip to our country as it is the main goal of our staff to provide the highest quality service. We would like to thank you for devoting some of your time to share your comments at this important web site and for... More 

Devizes
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW

A well laid out and spacious hotel with good sized well maintained rooms. Good quality food and staff who were helpful and cheerful. A renovated hotel but with all modern facilities. Situated close to the centre of town it proved an excellent location for exploring the town and immediate area. Would definitely visit again. Good value for money.

Helpful?
Thank Doug C
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: On behalf of all the hotel staff we would like to thank you for the opportunity you have given us by choosing IBEROSTAR. It is gratifying to read that you intend to return to our hotel. We look forward to seeing you again at our hotel in the near future. Do not doubt to contact us if you... More 

Palma de Mallorca, Spain
2 reviews
Reviewed 1 week ago

Great hotel, very well located. Stlylish building with an open foyer. Spacious rooms with big and very comfortable bed. The breakfast was delicious and a wide variety of food, My husband and I really enjoyed the place..

Helpful?
Thank catacanellas
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: It has been very kind of you to devote some of your time to share your opinion about our hotel with the rest of the online community. We are delighted to hear that you enjoyed our facilities and services. We hope to be able to offer you our hospitality again at any of our IBEROSTAR hotels. Yours truly,... More 

London, United Kingdom
Level Contributor
128 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 1 week ago

This hotel is in the middle of town. It is an attractive building restored from colonial times. It has a large airy foyer which is a pleasure to be in. Both inside and out are beautifully designed and are a pleasure to be in. We stayed in a junior suite and it was both enormous and well equipped. There was... More 

Helpful?
Thank gmm83
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: First of all we would like to thank you for sharing your opinion with us as every feedback we receive strengthens our determination to work harder to offer a high quality service. We appreciate by reading your detailed comments that you enjoyed our facilities and services and that our staff made your stay a memorable one. Concerning the... More 

Uk
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

After a night in a casa particular, the space, excellent plumbing and style of the Iberostar Grand was most welcome. Close to the town centre, helpful staff, reasonable internet. We really enjoyed our stay here.

Helpful?
Thank coachhouseh
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We would like to thank you for choosing to stay at IBEROSTAR Grand Hotel Trinidad. We are pleased to read that you enjoyed all our services and facilities and that you keep a nice memory of your stay here. We look forward to seeing you again at our hotel. Regards, Quality Manager More 

Aberdeen, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago via mobile

Trinidad is very quaint with cobbled roads and a world away from the hustle and bustle of Havana. The reception area of the hotel is very opulent with a water feature. We were delighted to find that this hotel was of a high standard with realy tastefully decorated rooms and large bathrooms. We were in room 11 which we think... More 

Helpful?
Thank Phunter62
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: All our rooms are of the same quality, equally decorated and well maintained, yet we must agree that room 111 has a unique cornered terrace that makes it extra special. We would like to thank you for sharing your experiences while staying here, we will share your words of appraisal with our staff as they helped towards making... More 

North Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We stayed at the Iberostar in Havana and it was terrible, complete change in Trinidad fabulous staff, great rooms and just overall they made our stay wonderful Walking distance to everything I would highly recommend

Helpful?
Thank wowtraveller2016
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: On behalf of our staff and Management we would like to thank you for your comments and for the time you have devoted to share them at this web site. We are glad to hear that you enjoyed here with us our facilities and services and that our staff provided a service of high quality. We hope you... More 

Nottingham, United Kingdom
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago via mobile

one of the best places we stayed in Cuba! Good location in Trinidad, lovely lobby area and very helpful reception staff. Rooms large and of a high standard. We were lucky to have a corner room where we could also get a wifi signal! A delight to have a large bath & shower that worked. beds were large and comfortable.... More 

Helpful?
Thank Liz W
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We appreciate your comments about our staff, services and facilities. We are glad to hear that you spent nice days with us. We will share your words of appraisal with our staff, particularly with the Reception staff as they made your stay memorable. We hope to have the honor to receive you in our hotel again and provide... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I stayed down the street on a Casa Particulares, but dined, drank and listened to the music at the Iberostar many a night. Beautiful hotel, right on the square and the pianist, Carlitos Irarragorri is world class. Wish they had more CDS to purchase. (Internet is very difficult to use is Cuba, but you can sit in this bar and... More 

Helpful?
1 Thank Katherine A
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thanks for sharing your opinion with the rest of the travellers at this important web site. We will share your comments with our musicians and Restaurant staff as they made your visits memorable. If you wish to stay with us in the future and need any help with your booking please do not doubt to contact us. Best... More 

Mermaid Beach, Australia
Level Contributor
267 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 weeks ago

For Cuba, this is a first class hotel, a class above the rest. Great location, a really nice lobby, friendly, professional and helpful staff (so it CAN be done !). We had a huge room with twin beds and a magic bathroom. There is no swimming pool or spa. Nice restaurant for dinner & breakfast, smoking room with ample choice... More 

Helpful?
Thank Dirk W
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: With pleasure we receive your comments as we can see that you keep a pleasant memory of your stay at IBEROSTAR Grand Hotel Trinidad. We put all our effort to offer the best service possible so it is really comforting to read that you had a great time here. We would like to share with you that it... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: $281 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Also Known As:
Iberostar Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Trinidad staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Trinidad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“terrace room”
 of 5 bubbles catacanellas, 25 Nov 2016 | Read review
“A view of the park is great”
 of 5 bubbles wowtraveller2016, 17 Nov 2016 | Read review
“Room at the front”
 of 5 bubbles karenandmartinan2016, 10 Nov 2016 | Read review
“Pay for a Junior Suite”
  • Message from the Night Maid
 of 5 bubbles Preposterous, 9 Nov 2016 | Read review
“Any room can be recommended”
 of 5 bubbles InaB259, 8 Nov 2016 | Read review
5 of 5