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Pier 21 Apartment Hotel

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7-9 John St, Fremantle, Western Australia 6159 Australia
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About

#3 of 10 hotels in Fremantle
Location
Cleanliness
Service
Value
Superbly positioned on the banks of the Swan River, the award-winning Pier 21 Apartment Hotel in Fremantle enjoys unrivaled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your smart television or enjoying the chic Biology amenities, you will quickly discover that Pier 21 Apartment Hotel is perfect for you. With stunning rooms and vistas along with warm attentive service, Pier 21 sets the standard for luxury apartment accommodation in Fremantle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Bicycles available
Kids stay free
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Boating
Canoeing
Diving
Golf course
Hiking
Snorkelling
Tennis court
Water sport equipment rentals
Fishing
Patio
Squash offsite
Table tennis
Tennis court offsite
Children's television networks
Highchairs available
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Dining area
Kitchenette
Flatscreen TV
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
On-demand films
Radio
iPod docking station
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish, Chinese and 5 more
518Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
cavamebri wrote a review Oct 2021
Albany, Australia329 contributions68 helpful votes
We loved our room and view so much that we booked straight away for another 3 nights. The room was spacious compared to others I've been in and have a great small, compact kitchen with everything you need, including a small dishwasher. Everything looked modern and clean and we had a beautiful outlook over the river with morning sun which is also great. Nice area to walk around as well. The receptionists were very helpful and friendly. The only thing I would mention is that you do smell cigarette smoke if the people above you or below you are smoking outside on the balcony.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Choose a room with a river view.
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Response from Garry Beadel, General Manager at Pier 21 Apartment Hotel
Responded 5 weeks ago
Dear cavamebri, We thank you for taking the time to share your review of Pier 21 Apartment Hotel with the Tripadvisor community. I'm delighted you enjoyed your apartment and the picturesque Swan River views. Thank you for your vote of confidence in our team, its always uplifting for the staff to receive such a positive feedback. We cannot wait to welcome you back soon. Warm Regards,
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Rebecca S wrote a review Jun 2021
1 contribution
Rooms are modern, luxurious & have great views. Staff went above & beyond to welcome me & make sure I had everything I needed delivered to the door for a 2-day quarantine situation. They have made my stay warm & I would return here in a heartbeat. They held my bags on my check-out day so I could see the area
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Date of stay: June 2021Trip type: Travelled solo
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Gary L wrote a review May 2021
Perth, Australia143 contributions48 helpful votes
+1
A little mixed with this hotel/apartment I would rate it as a 3 & 1/2 star hotel. It has a great location right on the pier & loved the balcony overlooking the water but get a 2nd or 3rd story apartment. It’s only minutes from the centre of Freo & it is a lovely walk along the water in front of the apartment, it also has great facilities with a small outside & inside pool, table tennis & tennis courts, cooking facilities, fridge etc. & the 2 bedroom apartment is great with kids. My negatives are we had fleas in the bed which I would say are from dogs sleeping on the beds & not cleaned properly after people left, it’s a little old & run down in some areas, we were on the 1st floor & smoking downstairs would come into our patio area every night so higher would be better if we stayed again & parking is sometime difficult with people bringing in guests & you either miss out or get a difficult car park to enter, overall it was enjoyable especially with kids.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Garry Beadel, General Manager at Pier 21 Apartment Hotel
Responded 25 May 2021
Thank you for taking the time to submit your feedback Gary. As we mentioned during your stay and on your response through Booking.com, our pet friendly rooms are limited to the ground floor, and are deep cleaned on the day of departure for every stay. Furthermore, we have a bi-monthly pest inspection that occurred a few weeks prior to your arrival, and nothing was reported back to us. We are glad you were able to enjoy full use of the facilities, and a nice walk along the river. Thanks again for staying.
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Diane B wrote a review Sep 2020
Busselton, Australia190 contributions61 helpful votes
Two adults and two children for three nights. Booked a two bedroom apartment and had two queen rooms so the kids shared. The view from the balcony is beautiful over the marina looking at all the boats. The room was very clean and tidy and all staff we met were friendly. Parking is included and plenty of it was undercover. However, there really is no space. For four people with a suitcase each there was nowhere to put anything. Cupboards in both rooms were small and no hooks/rails for towels or surface space in the bathroom. Nice for a couple but probably not suitable for a family.
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from Garry Beadel, General Manager at Pier 21 Apartment Hotel
Responded 18 Oct 2020
Hi there Thanks so much for giving us some feedback on your stay with us. I am sorry you found the two-bedroom apartment a little small for you all. I am also thrilled that you loved your amazing view from your rooms. The views here and location is just stunning. Thanks again
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Pilbarette wrote a review Mar 2020
Karratha, Australia87 contributions64 helpful votes
My last review in 2014 was glowing ... now, not so much. I've stayed here many times since and I'm sad to say, even with it's beautiful location, the hotel is failing structurally and with service. The rooms are definitely showing their age with jagged carpet, door knobs that don't work, curtains and broken blinds, and fixtures broken off that have not been fixed. My last stay was frustrating in regards to parking. Parking is precious at this hotel. After being out for the day, I came back at 3pm to find the carpark absolutely full. Knowing this was strange, I asked the clerk if their was a party or wedding happening for the car park to be full. She said there was a wedding happening and wedding guests had filled the parking area. I told her, as far as hotel policy, only one car per hotel guest was allowed. She offered for me, a paying hotel guest, to park on the road until a space was vacant. Street parking was nonexistent since there was a cricket game going on next to the hotel, so parking was being used by players and spectators. I have been to other hotels where parking is cherished and they give guests cards to place on the dash of their car. Any car without a card gets towed from the property. When you pay good money to stay at a hotel, the last thing you want to do is park in the street or fight for a spot. The parking issue was the last straw for this customer, who once frequented Pier 21 a lot. Refurb the place and re-think your parking policy, and I might be back.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
4 Helpful votes
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Response from Garry Beadel, General Manager at Pier 21 Apartment Hotel
Responded 18 Oct 2020
Good afternoon It sounds like you did not have the best stay with us and I am sorry for that. as you rightly pointed out, for our in-house guests. We had a wedding party that day that took over the car park and we could not find them to have their vehicles moved. We also have maintenance resuming its regular checks on rooms prior to guests arrivals to ensure that everything is working great and effectively. Thanks again for your feedback.
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PRICE RANGE
USD 93 - USD 172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier 21 apartment fremantle
LOCATION
AustraliaWestern AustraliaGreater PerthFremantle
NUMBER OF ROOMS
46
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Frequently Asked Questions about Pier 21 Apartment Hotel
Which popular attractions are close to Pier 21 Apartment Hotel?
Nearby attractions include Leighton Beach (1.1 km), Rainbow Sea Container (1.0 km), and Mojos Bar Fremantle (0.7 km).
What are some of the property amenities at Pier 21 Apartment Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Pier 21 Apartment Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Pier 21 Apartment Hotel?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Pier 21 Apartment Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Pier 21 Apartment Hotel?
Conveniently located restaurants include Bib and Tucker, Propeller, and Habitue.
Are there opportunities to exercise at Pier 21 Apartment Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Pier 21 Apartment Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pier 21 Apartment Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Indonesian.
Are there any historical sites close to Pier 21 Apartment Hotel?
Many travellers enjoy visiting Fremantle Prison (2.5 km), The Fremantle Round House (3.0 km), and Fremantle History Walking Tour (3.0 km).
Does Pier 21 Apartment Hotel have any great views?
Yes, guests often enjoy the harbour view available here.