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Pier 21 Apartment Hotel

Agoda.comUSD 124*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 331*
USD 124*
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USD 144*
USD 144*
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Pier 21 Apartment Hotel
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398 Reviews from our TripAdvisor Community

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Showing 393: English reviews
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England, United Kingdom
Reviewed 5 days ago NEW

The hotels rooms are all apartments and very spacious, 5 of us stayed and each had different wonderful views. Its hidden away on the river and waking each morbing to see the boats outside my window was heaven. Cheap and cool this place is a must when i return with family in December. You wont get breakfast after 9am so...

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Helpful?
Thank Danny G
Australia
Reviewed 1 week ago

We enjoyed our stay here, we were up graded to a 2 bedroom unit (which was great). The apartments are well fitted out with roomy living area and great kitchenette which suited us to be able to cook evening meals in. The bathroom was quite roomy also. Lovely views over the river from the balcony and walking path along the...

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Helpful?
Thank Debnbruce
New Zealand
Reviewed 1 week ago

From our arrival to departure we we very impressed with the friendly and helpful staff. We had many dealings with Reiann and found her quite delightful. The apartment rooms are very spacious and have large river facing decks. the views from the deck are lovely over the Margaret River and the marina. There is plenty of activity on the river...

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1Thank ravinon
Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

Very nice place to stay large rooms with a large TV which you can watch from bed very comfortable well worth the stay we would love to come back thank you close to nice water front walks and great views from your room

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Helpful?
Thank deconz1
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear deconz1, Warm greetings from the team at Pier 21! Thank you for taking the time to share your wonderful review of your recent stay. I’m delighted you enjoyed your apartment and the hotel’s location. It will be our pleasure to welcome you back to the hotel when your travels next bring you to Western Australia. We thank you for...

Geraldton, Australia
Reviewed 3 weeks ago

we had a lovely room with good staff. Unfortunately at 5am in the morning someone started banging on the next room. Got her to go away but she came back an hour later and was kicking the door. Rang reception but they weren't open so call went through to Tradewinds who are the same chain. told them of my concern...

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Helpful?
Thank Jennifer K
Tim N, Manager at Pier 21 Apartment Hotel, responded to this review

Dear Jennifer K, We thank you for taking the time to share your feedback. I'm very pleased to hear you enjoyed your apartment. I would like to take this opportunity to apologise for the disruption during your stay. We do have an onsite manager at the property at all times to handle any after-hours concerns and I can assure you...

Shellharbour, Australia
Reviewed 5 weeks ago

Nice quiet location on the Swan River away from the hustle and bustle of Freo but close enough for dining and sightseeing. Well appointed modern clean rooms, 2 pools and a well equipped gym along with friendly helpful staff made for a great stay

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Helpful?
Thank wayneg221
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear wayneg221, Warm greetings from the team at Pier 21! It was such a pleasure to read your fabulous review, thank you for taking the time to share your experience. I’m delighted you enjoyed so many aspects of your stay with us. I will be sure to pass on your kind comments to the team, it is always uplifting for...

Reviewed 22 April 2017 via mobile

We stayed here after our cruise that arrived in Fremantle. The room was clean and spacious however there was dirty cutlery in the kitchen drawer. This place is a bit out of the way to access Fremantle by foot

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Helpful?
Thank ReynoldsTeam
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear ReynoldsTeam, Thank you for taking a moment to share your review of Pier 21. I was very pleased to hear you found your apartment to be ‘clean and spacious’. Our guests’ feedback is of the utmost importance to us and we will certainly use this opportunity to refocus our housekeeping team to ensure our very high stand of hygiene...

London, United Kingdom
Reviewed 22 April 2017 via mobile

Perfect boutique establishment on tbe harbour in Freemantle.. Indoor and outdoor pools... Rooms were a little on the small side for the dollar but with pound strength doesnt help much.. Self contained catering facilities and kitchen is great with mini bar and even food in the freezer... Handi for local places to visit and sone great eateries in the area.....

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Helpful?
Thank sinnersDJS
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear sinnersDJS, Thank you for taking the time to share your five star review of Pier 21. I’m delighted to read you enjoyed so many aspects of your stay with us. It appears the hotel facilities and the location were two highlights of your stay. I’m very pleased you had the opportunity to discover some of the fabulous eateries in...

australia
Reviewed 20 April 2017

We did not get the room we booked , the one we got was grotty and small with a dysfunctional layout, the cramped bathroom had no where to put toiletries so they had to go on the floor, the exhaust fan did not work and there were no other mirror to use while waiting for the steam to clear. The...

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Helpful?
Thank angela l
Tim N, Manager at Pier 21 Apartment Hotel, responded to this review

Dear angela l, Thank you for taking the time to share your review although regrettable to learn your stay at Pier 21 fell short of your expectations. Since your review we have been in contact and I thank you for taking the time to speak with me. Our guest feedback is of the utmost importance to us to ensure we...

Brighton and Hove, United Kingdom
Reviewed 16 April 2017

Looked for somewhere close to Perth but not in the city; have stayed in Freo before so knew this was the area that suited our plans. This hotel is a "definitely will stay again" one. Well greeted by the receptionist on arrival, room much better than we expected. The TV screen had a personal greeting on it welcoming us as...

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Helpful?
Thank Neil R
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Neil R, Many thanks for taking the time to share you fabulous review of Pier 21. I’m delighted to hear you enjoyed so many aspects of your stay with us. The location on the banks of the iconic Swan River appeared to be one of the main highlights of your stay, I do hope you had some time to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivalled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Morrissey amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle and was recently awarded “Best Deluxe Accommodation” at the Western Australian Tourism Awards. ... more   less 

Additional Information about Pier 21 Apartment Hotel

Address: 7-9 John St, Fremantle, Western Australia 6159, Australia
Region: Australia > Western Australia > Greater Perth > Fremantle
Price Range: $170 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Pier 21 Apartment Fremantle
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Questions & Answers

Here's what travellers have asked, with answers from Pier 21 Apartment Hotel staff and other travellers.
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Questions? Get answers from Pier 21 Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no17 Harbour side”
dannyg868, 23 May 2017 | Read review
“Room 40 is very good with great deck/patio”
ravinon, 17 May 2017 | Read review
“ask for a clean one”
AngelaAustralia, 20 Apr 2017 | Read review
“Go for an executive suite, bedroom, bathroom, walk through wardrobe and lounge/kitchenette.”
743neilr743, 15 Apr 2017 | Read review
“Take the included breakfast option when booking. It is well worth the price.”
oldtony77, 14 Apr 2017 | Read review
5 of 5
Agoda.com
USD 124* /night
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Prices are for 1 room, 2 adults
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