Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
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Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
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Welcome to a one-of-a-kind place of possibilities. Fifteen waterfront acres of invigorating adventure and idyllic relaxation in the heart of the Florida Keys. A family-friendly place of easygoing enjoyment and simple pleasures, with a variety of bright, island-inspired guestrooms and cottages. And The Cove, an adult-centric resort-within-a-resort, features a tranquil, private beach lagoon. All around, you’ll see the tropical beauty and feel the authentic spirit of the Keys. Enjoy nine distinctive culinary offerings, from the woodsmoke warmth of our Signature Restaurant to the legendary Tiki Bar. Here in Islamorada, the “Sport Fishing Capital of the World,” the expertise of seasoned fishermen and a full-service marina await serious anglers and curious newcomers alike.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
18 reviews
Getting there
Somewhat walkable
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Decided to stay at one of the newest resort properties in Islamorada, the Three Waters Resort and Marina (a rebuild of the old Postcard Resort). It is part of the Marriott Bonvoy collection so your Marriott benefits apply. In this case the Front Office Manager, Jonathan Parrales proved to be one of the most accommodating persons I have ever spoken to at a "Bonvoy" property. He was eager to make our stay even more wonderful by upgrading our room to a Suite in the "Atlantic Sunrise" building (which to me is the best choice to stay in). Easy access and literally 30 yards from the water.
The entire staff that we interacted with were remarkably kind, helpful and fun. Special shout out to our Mercado Morada breakfast service team, especially Dewa, an intern from Bali Indonesia who was great! Breakfast was delicious as well and Chef Tory (sp?) even came out to check on our meals. Only other meals we had on property were a great burger and wings at the Tiki Bar. Looking forward to their new Steak/Seafood restaurant opening soon.
This resort does have a fairly high "resort fee" but in this case it does provide for some fun things, including SUP's, Kayaks, fishing equipment, local transportation van and an especially fun Water Taxi, the "Rum Runner"! We took a round trip cruise to their sister resorts in Islamorada (lasts about 90 minutes) and were able to experience the Atlantic side of the islands while enjoying BYOB drinks and fun conversation with Captain Rob and his charming mate! Take the time to do this at least once (it runs about three times a day).
To close, this Resort is very well maintained, lovely and I highly recommend it.
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Date of stay: January 2025
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Trip type: Travelled with family
Room Tip:Enjoy the amenities covered by the Resort Fee which include free parking as well. Pools are heated!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 13 Jan 2025
Good afternoon Robert, Knowing that our experience exceeded being worthy of a perfect score in your eyes is high praise! On behalf of our entire Three Waters team, it was a pleasure to serve as your host. We're thrilled to know that you had everything you needed and more for an unforgettable island getaway, from our new Rum Runner water taxi to breathtaking accommodations. Anytime you’re in town, our team would be delighted to serve you again. With sun and sand, Your friends at Three Waters Resort & Marina
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Here now over Christmas week and we are all very sad to leave. I never write reviews and I’m really picky about hotels, but we’ve had such a great time that I feel like I should share that.
Staff: So nice! From check in the pool bar, to the tiki hut, everyone was so helpful and invested in my family having a good time. Special shout out to tiki hut staff, Mack and his co-worker whose name I didn’t get. Not only did they manage all the water stuff. But we’re running fun games for the guests and entertaining all the kids, giving out holiday crafts, scavenger hunts.
Room: Nicely decorated, super clean, amazing ocean view, comfy beds. Only slight criticism would be my husband is working while here and there’s no desk, but he’s been working happily on the on-premise Starbucks.
Water sports: This is what sets this hotel apart, free standup paddle boards and kayaks right on the beach. My girls who aren’t brave at all spent the whole trip on standup paddleboards.
Rum runner: Captain Mike and Ryan let my girls hop aboard the boat to check it out bc they were nervous for their first boat ride, he set their minds at ease and they loved the ride. We got off at Amara Cay and took the free shuttle back. The shuttle driver was blasted the best music and my kids danced the whole ride back.
Other things: great food, amazing live music, free parking. Amazing local restaurants, I could really go on and on.
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Date of stay: December 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 30 Dec 2024
Good afternoon Kristi, It has been fantastic to have you with us over the holidays, and we are also sad to see you leave! We're thrilled to know that you have had everything you needed and more for an unforgettable getaway for the whole family, from fun on the water to the perfect space to call home. We hope you will think of us the next time you find yourself craving warm sand and a calm breeze. With sun and sand, Your friends at Three Waters Resort & Marina
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This was my first time to the Florida Keys and I'm really happy we decided to stay at Three Waters Resort. We stayed in a King Oceanfront room for two nights. Our room was in building 2, located on the 3rd floor, and was furnished with high quality furniture and was very clean. The only complaint about the room was the lack of counter space in the bathroom. But the view, you can't beat that view. Waking up and watching the sunrise from the comfort of your bed was the best!
There is plenty to do and eat at the resort, so you don't really need to leave the property. We ate at Mercado Morada, Tiki Bar, and Islamorada Pizza Co. Our favorite was Mercado Morada. The loaded tostones and carnitas tacos were amazing! On our first morning in Islamorada, we ventured off property to a highly-reviewed breakfast establishment (not at the resort) and I found it mediocre. The 2nd morning, we decided to stay at the resort and eat breakfast at Mercado Morada and it was 100x better than the local restaurant we ate at the prior morning. Highly recommend eating at Mercado Morado!
There are complimentary kayaks and SUPs for guests to use. There is a free rumrunner boat ride to the sister properties, but we missed it the first day, and the 2nd day was too windy and the boat wasn't running. We also participated in the free rum tasting held in the lobby.
Lastly, I would be remiss if I didn't mention the staff. Everyone was so nice and very friendly. This may have been the best service we've ever received from each and every staff member we encountered.
I highly recommend the Three Rivers Resort & Marina. (I also included a photo of the public restroom on site. I've never seen a restroom that was as clean as this one!)
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Date of stay: December 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 11 Dec 2024
Good afternoon Lori213, It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. We're thrilled to know that the Central American fare at our Mercado Morado left such a lasting impression and that our team's glowing hospitality always made you feel welcome. We hope you will join us again to experience our Rum Runner water taxi, and we wish you all the best until then. With sun and sand, Your friends at Three Waters Resort & Marina
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Stayed at their sister property Amara Cay in Feb. 2024 for our Anniversary and had comparable expectations for this resort in 2025. Not even close - skip and stay at Amara Cay.
Booked a Three Waters Cove room for our Anniversary weekend. Requested to use Suite Night Awards (denied due to holiday weekend - and they usually are in US at Marriott's anyway so no surprise). Noted this was Anniversary on the reservation notes and in subsequent text with concierge.
Arrived to find the Cove area still closed off and under construction (not nearly ready so certainly should not have offered the room for booking) and placed into standard King w/Ocean View room.
This property was the old Postcard Inn that is undergoing renovations for over a year. Painting and new fixtures doesn't fix the foundational issues with these rooms. Small 'King' with paper thin walls (don't expect a quiet getaway if your next door neighbor leaves their dog when they go out - or has loud kids at 11:00 pm bouncing around).
In addition to the Cove area (rooms, bar, pool), the main fine dining restaurant is still in final construction and unavailable.
Not once was our Anniversary acknowledged which is very different from other properties where most staff somehow knew and said 'congrats'. Not a big deal in the greater list of disappointments, but another point that shows they still have a long ways to go to match the level one would expect from this type of resort.
There were a few positives: restaurant staff at breakfast were very friendly and helpful, night manager tried to get the dog owner back to property for the noise.
Given the cost, I would not recommend staying here unless you are a family and are okay with other families. If you are a couple, go to Amara Cay instead and you will enjoy your stay much more.
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Date of stay: February 2025
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded today
Hello, We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. It was our privilege to welcome you for your anniversary, and we apologize for not effectively conveying our delight. We thank you for your feedback as it is invaluable towards our goal of providing the perfect island getaway, and we hope that our team's hospitality demonstrated our eagerness to make things right. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you safe and happy travels. With sun and sand, Your friends at Three Waters Resort & Marina
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They have really revamped the resort and it’s well done. There’s lots of activities and the service is top notch. Great spot to relax for a few days. The grounds are terrific! Every staff member was amazing and the food and drinks were fantastic.
But…. 1. I am a Marriott lifetime Platinum member and I booked a room with a view of the ocean in “The Cove”( the adult area) for my anniversary trip. on bottom floor I instead was placed in a room facing the kids pool and all activities ( next to ice cream shop). Totally missed mark of what i hoped to experience! And the room smelled so musty- it definitely wasn’t the romantic room with a view I had expected.
Also the air conditioning didn’t go below 68 and the room fridge didn’t work.
I guess i might return w grandkids but this wasn’t the adult anniversary trip i had expected- even with lifetime platinum status and paying for a room in the cove with a view.
Overall the facilities are a home run but my experience for my anniversary trip missed the mark. Three waters went down the drain!
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Date of stay: November 2024Trip type: Travelled as a couple
Room Tip:Not for adults- even if you book a room in the adult section
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 27 Nov 2024
Good afternoon 590bethm, It was a pleasure to serve as your host and we thank you for taking the time to share your review. We're delighted to read that our resort's numerous beaches, pools, dining options, and activities provided many new memories, though we regret that we fell short in other regards. We trust that our attentive front desk team responded promptly when any concerns regarding your room were brought to our attention, and we sincerely apologize for any inconvenience while we addressed any shortcomings. It would be wonderful to welcome your grandchildren in the future, and we hope that you and your spouse will consider joining us again to give us the opportunity to truly wow you. Until then, we wish you calm seas and sunny skies. With sun and sand, Your friends at Three Waters Resort & Marina
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The resort had a soft opening a week prior to our visit after undergoing an extensive renovation and rebranding. The hotel is GORGEOUS. We pretty much had the place to ourselves due to the recent hurricane that hit central florida. The staff were fantastic. Everyone was so helpful and made our stay enjoyable. The staff at the restaurant, pool, water sports, concierge were all top notch. Chef Tori came out from the restaurant to introduce herself. The rooms are comfortable spacious. Just a few minor criticisms that I think are helpful since the resort just opened:1. please allow guests to lower the AC cooler than 68. This is the coldest mine would go, and for sleeping it is still a few degrees too warm for me. Especially when you have the wonderful thick blankets. 2. Bathroom needs hooks and towel bars by the sink. There is no where to put the hand towel. Only 2 small hooks by the shower. A hook on the back of the door would be helpful as well. 3. larger trash can in the bedroom please
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Date of stay: October 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 17 Oct 2024
Good afternoon runnermom1976, A perfect review always leaves us smiling from ear to ear and we thank you for spoiling us with your kind words. It is a thrill to read about how our team went above and beyond to make you and yours feel welcome, ensuring the perfect experience for your island getaway. We greatly appreciate you taking the time to share your feedback as comments from early guests like yourselves are invaluable to our goal of providing the ultimate guest experience. We thank you once more for being a part of our extended family and we hope to welcome you time and again for many years to come. With sun and sand, Your friends at Three Waters Resort & Marina
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This resort lack in many areas and the staff is the same which is a management issue. Very unaccommodating to elite guest and if you are not of a certain person don't expect good service or treatment which goes against the Marriott brand. I have stayed at many Marriott brands and this is the worst and Marriott should consider removing this hotel from it's portfolio. The rooms are substandard and not up to the Marriott standard. Anyone staying at this hotel will be disappointed whether for business or pleasure.
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Date of stay: December 2024
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Trip type: Travelled on business
Room Tip:Don't be fooled by pictures. Location not the best depending on what you are looking for.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 9 Dec 2024
Good afternoon Darron, We were glad to have you with us, though, we’re sorry that you were ultimately unsatisfied. Here at Three Waters Resort and Marina, we take great pride in our culture of inclusivity, and so your comments leave us deeply concerned. Should your time allow, I am hopeful that we can speak by phone so that I can offer a more personal apology and learn more about your experience so that those details are incorporated into our ongoing team coaching. With this in mind, my email address is provided below which I invite you to use in forwarding your own information and a convenient time that I may be in touch. Thank you for joining us, and I look forward to connecting in the days ahead. With sun and sand, Jonathan Parrales jparrales@islamoradaresortcollection.com
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Mercado Morada was fantastic for both breakfast and lunch! The food was delicious, and the servers were all really attentive and friendly. It made for a wonderful dining experience The rooms were absolutely wonderful, offering a perfect blend of comfort and elegance. The view from the rooms was breathtaking, with stunning sights that made every moment feel special. It was a truly memorable stay!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 3 weeks ago
Good afternoon Stephanie, It was wonderful hosting you, and we can't thank you enough for taking the time to share such a glowing review. It's a delight to read that you had everything you needed and more for the perfect island getaway, including breathtaking vistas and glowing hospitality from your hosts. It would be a pleasure to welcome you back to our corner of paradise, and we hope you look forward to your return just as much as we do. With sun and sand, Your friends at Three Waters Resort & Marina
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Great location wonderful resort. Marriott has done a lot to revamp this older resort and I can see their improving every day. Restaurants are good bars are good. Food was excellent, and the service was top-notch. Conveniently located and very unique being on the harbor and three waters! I will say, though the renovations were nice, but not totally complete. It is a 1960s resort that they’ve tried to revamp . We stayed in the Harborview rooms with balcony and even though they have done new flooring and new fixtures, they failed to even replace the doors to the bathroom or the exterior door,and they were very beaten up at the bottom and just painted over. For the price charged for this room, I would expect a nicer accommodation. Still overall a very nice resort and I would stay again probably. .
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 19 Nov 2024
Hello DawnL2, It was wonderful welcoming you and yours to our newly opened Three Waters and we greatly appreciate you taking the time to share your review. We are thrilled to present to our guests our new resort, with a captivating design intended to focus on the authenticity of Islamorada, honoring our past and embracing the new energy of The Keys. We hope that our sophisticated take and sincere service rang true during your time with us, and that our 15 oceanfront acres provided endless opportunities for new Islamorada memories. It would be a joy to welcome you back, and we wish you all the best until then. With sun and sand, Your friends at Three Waters Resort & Marina
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We are locals and visited the newly renovated resort for the first time tonight. We had a great experience at the tiki bar, but absolutely the best part of the evening was at the upstairs bar. Linda and Franchesca were very attentive, made wonderful cocktails, and gave great recommendations on the food. The fish sliders were excellent—Hats off to the chef as well. We can’t wait to go back
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Date of stay: January 2025Trip type: Travelled as a couple
Room Tip:You can come by boat as well!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C F, Guest Services / Front Office at Three Waters Resort And Marina, Islamorada, A Tribute Portfolio Resort
Responded 4 weeks ago
Good afternoon Ernest, It is always a pleasure to welcome our Islamorada neighbors to our corner of paradise, and we're delighted to know that your time with us impressed! Your glowing review warms our hearts, and we eagerly await your return to sample more of our culinary delights. With sun and sand, Your friends at Three Waters Resort & Marina
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There are more places to choose from in the Windley Key area.
PRICE RANGE
AU$792 - AU$1,296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday isle resorts & marina hotel islamorada, holiday isle resorts and marina, holiday isle hotel islamorada, holiday isle islamorada
FORMERLY KNOWN AS
Postcard Inn Beach Resort & Marina at Holiday Isle
LOCATION
United StatesFloridaFlorida KeysIslamoradaWindley Key
NUMBER OF ROOMS
214
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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