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White Grass Ocean Resort & Spa
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Avg. AU$380 /night, 11/10 - 11/11
AU$386
per night
AU$368
per night
AU$349
per night
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4.5
#1 of 1 resort in IuiakLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
White Grass Ocean Resort & Spa is an award winning boutique resort situated on the edge of the sensational western coastline of Tanna island, home to one to the most accessible volcano's in the world, Mt Yasur. The resort features 14 Ocean View Bures and 4 Family Villas. Our well appointed bures are constructed in Pacific Island style with natural thatching, local timbers, designer soft furnishing and are ideally positioned amidst stunning tropical gardens. Our three x 2 bedroom villas are generous in size and offer;large balconies, lounge and can accommodate families or friends of up to 4 people. The resort has direct access to the ocean for under water diving experiences, snorkeling & swimming. Facilities and services include; bar & lounge, restaurant offering indoor and outdoor all day dinning, Nabisa Day Spa,Volcanic Dive Center, swimming pool, bicycles, petanque, pitch & put golf and beach volley ball. Tour desk to book numerous amazing off property experiences; Volcano Safari, Blue Cave Boat tour, Kastom villages, waterfall and beach excursions.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Beach
Bicycles available
Babysitting
Free airport transportation
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Diving
Mini golf
Snorkelling
Fishing
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
First aid kit
Umbrella
Laundry service
Room features
Housekeeping
Private balcony
Refrigerator
Sofa bed
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French
Location
Saltwater Rd, Iuiak, Tanna Island Vanuatu
Getting there
2 Attractions
within 10 kilometers
582Reviews7Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Detailed Reviews
+1
One of the nicest places we have ever stayed with beautifully appointed bungalow with two spacious bedrooms and two spacious bathrooms for the 4 of us and a living area with sofa, dining table and kitchenette with sink, fridge and kettle. A balcony which was the whole length of the bungalow was just fabulous with glimpses of the ocean, and a big green field behind to kick a soccer ball. Everything was clean and well maintained. The grounds were well kept and lush with flowers and foliage. Restaurant was situated in a magical spot and Happy Hour cocktails 5-6pm everyday were a welcome treat. Dinner meals were pricey but of good quality - we didn't have an outstanding dish though tried the lobster and steak which other travellers had raved about. Breakfast was decent (white bread, pancakes, fruit, cereal), but as you accept in a remote location, there is not much choice, though this was where we at least got the most fresh fruit during our Vanuatu trip. Slight downside were the bikes were not maintained so we could not use them; no lighter/cheaper choices for lunches; and my son got gastro the last night we were there from the fish with pineapple salsa dish he had. We are pretty certain this was the case as we did not eat anywhere else and heard of other guests getting sick too. We did report this to reception and this did spoil 2 days of our holiday as we all ended up getting gastro. We also did not realise there was a separate vegetarian menu until our last day and had tried to just pick veggie option from the main menu for my daughter.
From the hotel we did the trip to the Blue Cave but mostly we just entertained ourselves with snorkelling at the two nearby Blue Holes (1 and 2) and even just in front of the resort off the pier. Lots of great snorkelling. You can bring your own gear or borrow for free from the resort's dive centre. A very special place to stay but we were just unlucky with the gastro incident.
From the hotel we did the trip to the Blue Cave but mostly we just entertained ourselves with snorkelling at the two nearby Blue Holes (1 and 2) and even just in front of the resort off the pier. Lots of great snorkelling. You can bring your own gear or borrow for free from the resort's dive centre. A very special place to stay but we were just unlucky with the gastro incident.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The family bungalow, sleeping 4 people and with 2 separate bathrooms is really beautiful and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Enjoyed our stay at this beautifully landscaped ocean front property on Tanna island. The accommodation is in tastefully decorated and very clean Bures, and a breakfast buffet style breakfast is included. We were only given menus for the cooked breakfast possibilities they last morning.
Lunch and dinner are la carte..menus have several choices for each meal. Nice salads.. the battered fish was not crispy and needed seasoning. Very good spaghetti a la carbonara, prawns in tequila sauce and penne with lobster saucewas a stand out.
The Mt. Yasur volcano is the biggest draw here.. sunset tours leave around 2:30-3 in order to get there by sunset. Amazing!!!
Best not to go on a rainy day we were told, as the steam would obscure the view.
Tours organized at the hotel.
The other must see is a visit to the Kastom or traditional village, like Yakal. Our driver/guide PHIL was excellent, informative and considerate. He did a fabulous job navigating the deeply rutted dirt roads. We enjoyed sitting on comfy chairs bolted to the flatbed of the Isuzu truck when the road was not as bumpy.
PHIL speaks English well and knows all about the island. We enjoyed the Tanna highlights tour as well. The guide/owner of the big banyan tree was also informative and fun.
There are other tours as well.. we enjoyed having black magic explained by the friendly local guide who was also a teacher.
There’s a pool on site and various activities.. snorkelling, bocce etc.
The local staff are friendly and pleasant.
Would definitely recommend.
Lunch and dinner are la carte..menus have several choices for each meal. Nice salads.. the battered fish was not crispy and needed seasoning. Very good spaghetti a la carbonara, prawns in tequila sauce and penne with lobster saucewas a stand out.
The Mt. Yasur volcano is the biggest draw here.. sunset tours leave around 2:30-3 in order to get there by sunset. Amazing!!!
Best not to go on a rainy day we were told, as the steam would obscure the view.
Tours organized at the hotel.
The other must see is a visit to the Kastom or traditional village, like Yakal. Our driver/guide PHIL was excellent, informative and considerate. He did a fabulous job navigating the deeply rutted dirt roads. We enjoyed sitting on comfy chairs bolted to the flatbed of the Isuzu truck when the road was not as bumpy.
PHIL speaks English well and knows all about the island. We enjoyed the Tanna highlights tour as well. The guide/owner of the big banyan tree was also informative and fun.
There are other tours as well.. we enjoyed having black magic explained by the friendly local guide who was also a teacher.
There’s a pool on site and various activities.. snorkelling, bocce etc.
The local staff are friendly and pleasant.
Would definitely recommend.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 4 days with our two teen daughters and wish we could have stayed longer! The 2 bedrooms seem newer and quite spacious, the single cabins are a bit more dated. The center of activity is the restaurant, bar, and front desk building. After a busy day it was great to hang out on the chairs with incredible views sipping a beer or wine. We made a habit of those two hours chatting prior to dinner while the sunset and although simple i was memorable. Breakfasts are outstanding and their bread is AMAZING. Lunch Dinner have 3 choices for mains and a couple of entree's. We found ourselves looking forward to the choices usually a meat, a fish, and a veg option. Consistently really good food!
Snorkelling off the jetty can be challenging at times unless you are a strong swimmer. There is a guided turtle tour every morning at 9am which we did twice, and saw multiple turtles. Snorkelling at Blue Hole 1 and Blue Hole 2 are available with a short walk, but at some tide levels entry to these more sheltered coves is difficult, but again worth it.
Tours rarely if ever ran on time, but we always deeply enjoyed them. Strongly recommend you double check and confirm tours as they were consistently over-booked or under-booked.
Highly recommend this island and resort, one of the best, most relaxing, and well run.
Snorkelling off the jetty can be challenging at times unless you are a strong swimmer. There is a guided turtle tour every morning at 9am which we did twice, and saw multiple turtles. Snorkelling at Blue Hole 1 and Blue Hole 2 are available with a short walk, but at some tide levels entry to these more sheltered coves is difficult, but again worth it.
Tours rarely if ever ran on time, but we always deeply enjoyed them. Strongly recommend you double check and confirm tours as they were consistently over-booked or under-booked.
Highly recommend this island and resort, one of the best, most relaxing, and well run.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WGORGM, Manager at White Grass Ocean Resort & Spa
Responded 24 Jan 2020
Dear Scottsing, Greetings from beautiful Tanna! Thank you so much for choosing to stay at White Grass Ocean Resort & Spa for your holiday and for having taken the time to share your thoughts and a very positive review with our avid followers. It makes us happy to read that we have met your expectations and that you have enjoyed everything at the resort. It is such a great feeling to flourish when doing what we aim to do, we cannot be happier knowing another guest was able to experience our excellent services, relaxed atmosphere, cuisine and numerous daily activities. Thank you once again for your kind words and I look forward to welcoming you back on your next trip to Vanuatu! With best regards, Peter Kerr Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Perfect service. From the time we got there until we left I would say everything was handled pretty top notch. The location is stunning and the amenities perfect, facing the sunset !!!
Wayne, the owner was very approachable and the reception as well organised everything we asked for , including day tours and coordinating with the airport for the late arrival of our luggage.
The pool is fantastic just by the ocean and there are even hammocks down by the beach. It is a rock beach though but doesn’t take anything away from it. The rooms are clean, comfortable and spacious. High ceiling meaning it doesn’t get stuffy at night even with just a fan.
The food and drinks are good. Food is priced on the higher side which is the only issue but then again we are in a resort in the middle of the ocean. Quality is good.
Would definitely recommend for a stress free stay on Tanna Island.
Don’t miss!! With limited light pollution, the stars come out on a clear night!!!
Wayne, the owner was very approachable and the reception as well organised everything we asked for , including day tours and coordinating with the airport for the late arrival of our luggage.
The pool is fantastic just by the ocean and there are even hammocks down by the beach. It is a rock beach though but doesn’t take anything away from it. The rooms are clean, comfortable and spacious. High ceiling meaning it doesn’t get stuffy at night even with just a fan.
The food and drinks are good. Food is priced on the higher side which is the only issue but then again we are in a resort in the middle of the ocean. Quality is good.
Would definitely recommend for a stress free stay on Tanna Island.
Don’t miss!! With limited light pollution, the stars come out on a clear night!!!
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WGORGM, Manager at White Grass Ocean Resort & Spa
Responded 24 Jan 2020
Dear Gregoryf779, Greetings from the tranquil environs of White Grass Ocean Resort & Spa! Thank you so much for choosing to stay at White Grass Ocean Resort & Spa for your holiday and for having taken the time to share your thoughts and a very positive review with our avid followers. It makes us happy to read that we have met your expectations and that you have enjoyed almost everything at the resort. It is such a great feeling to flourish when doing what we aim to do, we cannot be happier knowing another guest was able to experience our excellent services., relaxed atmosphere, cuisine, and numerous daily activities. Thank you once again for your kind words and I look forward to welcoming you back on your next trip to Vanuatu! With best regards, Peter Kerr Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Budget 1 star hotel at best. Dinner options are basic and limited - had no other option but to get the steak. 3800vt for the most over cooked, tasteless food. The most expensive food we ate anywhere in Vanuatu and hands down the worst. “Free breakfast” is fruit, bread or pastries. Anything extra costs money. Budget resort next door includes a free cooked breakfast. Rooms have no aircon, bed was extremely uncomfortable, shower had previous guests hair in it and the toilet wasn’t even flushed from the previous guest. Thanks. Wish we had kept our booking with the budget hotel next door instead of “upgrading” to this one. Other members of the tour stayed at the hotel next door and said it was much better, comfy beds, free cooked breakfast. Clean rooms. Tasty, good selection and well priced dinners. You will find none of the above at Whitegrass.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lyndal M, Marketing at White Grass Ocean Resort & Spa
Responded 16 Feb 2024
We reported this review to Trip Advisor but it has unfortunately not been removed. The comments and conclusions are inconsistent with our offering.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 7 nights and loved every moment. Beautiful clean bure with sea views and the most gorgeous tropical gardens. The staff are very friendly and helpful as are all the local people.The restaurant boasts the the most impressive views overlooking the ocean and reefs, sunsets are amazing. The food is beautifully presented and tastes spectacular and most of it is locally grown and sourced. We did a few day trips but were very happy to spend most of our time snorkeling in and around the pristine reefs(blue holes especially). We enjoyed 2 Scuba dives with Max and Jim(Volcano Divers) and were treated to spectacular easy diving. One of our highlights was a tour to see Mt Yasur. This is a must do tour to witness a Volcano up close and personal. Mother nature at her finest!!
This is a place for dreaming, soaking up the sun, fresh air and scenery. Loved every moment.
This is a place for dreaming, soaking up the sun, fresh air and scenery. Loved every moment.
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Date of stay: January 2020
Rooms
Sleep Quality
Room Tip: All rooms are surrounded by beautiful gardens.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WGORGM, General Manager at White Grass Ocean Resort & Spa
Responded 24 Jan 2020
Dear SuzanneAsh, Greetings from sunny shores of White Grass Ocean Resort & Spa! Thank you very much for sharing some details of your recent holiday here at White Grass Ocean Resort & Spa and the team and I thank you for your fantastic detailed review on TripAdvisor. We are proud and really enjoyed reading several of your detailed descriptions of the experiences and very happy to see how much you enjoyed them. Your descriptions are spot on and certainly offer great detail into some of the out of the ordinary experiences we aim to offer our guests while at the resort. Be it our seaside location, rustic island charm, the quality, service or on and off property crafted experiences, we aim to offer a wonderful genuine experience and, based on your review, succeeded in doing so. SuzanneAsh thank you for having given us the privilege to be part of your holiday in Vanuatu and we are thrilled you rate as the perfect relaxing tropical paradise. It was a great pleasure to have you both here and we all sincerely hope to welcome you both back soon! Thank you again for sharing your wonderful review! Peter Kerr Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful location and very friendly and helpful staff, but it's embarrassing for them to have to apologise for no electricity and to have to give candles to guests. No electricity meant that we couldn't use the facilities that we had paid for, eg hot water, lighting, charging of devices in our cottage, fridge, kettle in our otherwise well equipped kitchen. The generator came on at breakfast and dinner time, but it was very unreliable. Surely, at the premium price they charge their guests, they can afford to install solar panels or buy a decent generator. We were not offered any discount or concessions and this was not just a one off problem, it had been that way for some time.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lyndal M, Marketing at White Grass Ocean Resort & Spa
Responded 26 May 2023
Thank-you for taking the time to provide your feedback. It is is lovely to hear you found the location beautiful and the staff friendly and helpful. We strive to create a welcoming environment, so we will be certain to pass on the positive feedback to the staff. I understand the interruption to our electricity supply impacted your stay. It was an unexpected interruption, and given the remote nature of the resort on an outer island of the Vanuatu Archipelago, it was not possible to be remedied as swiftly as we would have liked. I am pleased to advise we have a new backup generator arriving on June 12th. We have extensively looked into solar panels and it is an option for the resort that we are actively considering. The electricity interruption impacted the resort intermittently for 8 days. It was due to factors beyond our property. It did highlight to us that we need to upgrade our backup generator, and we have done so. I hope that we can welcome you again one day and provide a seamless and memorable stay on beautiful Tanna.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
White Grass is a truly beautiful place and our family of 4 (2 adults, 2 teens) stayed for 7 nights, which gave us plenty of time to relax, read and swim while taking in the breathtaking beauty of the island without feeling the need to rush around every day doing the many interesting tours on offer. Some people only stay only one night to see the volcano but then you miss out on truly relaxing into island life. Breakfast is included and the lunch and dinner menu is delicious, changes daily and is very reasonably priced, particularly given how remote Tanna Island is. The staff are all wonderful, the accommodation is immaculate and the day spa is simply perfect.
Just be prepared for some vagueness about schedules and pricing from Air Vanuatu; we had a delay of 2 days, and ended up flying down on a charter flight with United, but the resort accommodated us no problems.
Just be prepared for some vagueness about schedules and pricing from Air Vanuatu; we had a delay of 2 days, and ended up flying down on a charter flight with United, but the resort accommodated us no problems.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A great place to stay. They weren't expecting us on arrival but our accommodation was sorted quickly. We dived with Volcano Island Divers. It took Brian and his staff a little while to get the processes happening but it was all done with plenty of laughs and good times were had by all until we ran out of tanks because the dive compressor was broken meaning we missed 2 of our 10 dives. Dave, the resort manager, despite his efforts, couldn't get spares but we were suitably compensated with a Port Resolution grand tour. Philemon our driver was fantastic and knowledgeable and everyone needs to go and see the volcano! People and staff very friendly and any issues were taken care of with a smile and quickly.
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These are upgraded open-air beach bungalows that come with a high-end price tag. Not worth it from our experience.
Service was unfriendly and cold.
Grounds were lovely.
Tours are overpriced and lack safety or any tour component. It’s a transport only situation.
One of the pricier places we stayed on the trip but with mediocre quality.
Service was unfriendly and cold.
Grounds were lovely.
Tours are overpriced and lack safety or any tour component. It’s a transport only situation.
One of the pricier places we stayed on the trip but with mediocre quality.
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Stay in a treehouse or with a local for a more authentic experience.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please be advised that our Bures & Villas are not air conditioned. Our accommodations provide ceiling fans and our coastal environment means that we benefit from cool sea breezes.
Hi Juliana, we booked the tour from Australia when we booked the accomodation. It cost $AUD 200 each. There are cheaper tours but we valued being inside the cabin a very roadworthy vehicle, rather than being tossed around while sitting in the tray of an old utility.
We flew from Port Vila to Tanna by Air Vanuatu. A small plane, but not scary. There is a 200 VT domestic tax each way that you have to pay at the airport (approx $ AUD25).
Even though it is expensive because it is remote, you should definitely go!!!
Hope this helps.
Yes all rooms had good size showers! Enjoy
Hi.
You can contact us directly via email and our website for further information.
"Bring a jacket and pants for Mt Yassir. A little windy up there. A GoPro is also worth it. "Read full review
"Bring some snacks, and if gluten free bring somthing , just incase, but I am pretty sure they will help to meat your wishes!!!"Read full review
"Bring loads of your own food/drink from Port Vila to avoid exorbitant prices at hotel restaurant. "Read full review
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PRICE RANGE
AU$339 - AU$386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white grass ocean hotel tanna island, white grass ocean tanna
LOCATION
VanuatuTanna IslandIuiak
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about White Grass Ocean Resort & Spa
Which popular attractions are close to White Grass Ocean Resort & Spa?
Nearby attractions include Blue Cave (0.00 km).
What are some of the property amenities at White Grass Ocean Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at White Grass Ocean Resort & Spa?
Top room amenities include a refrigerator, a sofa bed, and a walk-in shower.
What food & drink options are available at White Grass Ocean Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at White Grass Ocean Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to White Grass Ocean Resort & Spa?
Conveniently located restaurants include White Grass Ocean Resort & Spa, Rockwater Resort, and Tanna Evergreen Resort Restaurant.
Are there opportunities to exercise at White Grass Ocean Resort & Spa?
Yes, guests have access to a pool during their stay.
Does White Grass Ocean Resort & Spa have an airport shuttle?
Yes, White Grass Ocean Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does White Grass Ocean Resort & Spa have airport transportation?
Yes, White Grass Ocean Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at White Grass Ocean Resort & Spa?
The staff speaks multiple languages, including English and French.
Does White Grass Ocean Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.