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BEST WESTERN Santakos Hotel

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#4 of 29 Hotels in Kaunas
Certificate of Excellence
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BEST WESTERN Santakos Hotel
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288 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Brit in UK
Reviewed 1 October 2016

A very comfortable, clean and spacious bedroom and bathroom. Quiet location with on site parking. Reception staff very friendly and helpful. A pleasant change to find coffee making facilities in the room. The hotel has a few steps into the front and rear entrances as well as a couple of steps between reception and the small lift. The walk to...

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Helpful?
Thank fly22
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Brisbane
Reviewed 30 September 2016 via mobile

Situated in a narrow street in what seems to be a converted old building so you have to carry your luggage up a few steps from the street to check in and then half a flight of stairs from there to get to the lift. Room was comfortable and had tea making facilities in the room which I find not...

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Helpful?
Thank bemusedtraveller
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Helsinki
Reviewed 18 September 2016

Good location at the main walking street near Old Town. Short walk to most sights in Kaunas. Also a good shopping mall Akropolis is in 15 min walking distance. Hotel is in old industrial building. All renovated. Rooms had space enough although not so big. Good shower, exellent bed and fast wifi. Breakfast was abundant. Specially we liked the coffee...

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Helpful?
Thank ercarai
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

Minsk, Belarus
Reviewed 31 August 2016

Hotel is perfect located, just a couple of minutes walking from the main pedestrian street and a bus stop where there is a bus to the airport. We asked for a particular room with great view (#601) and they gave it, so the staff is really helpful. Room was very cosy, warm, we had everything for comfortable staying here. The...

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Helpful?
Thank AlexBelousova
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your feedback regarding your recent stay at our - BEST WESTERN Santakos - hotel and Kaunas. Your feedback is very important to us and we will be using it to implement improvements to ensure we offer a better experience for all guests in the future. Thank you once again. And we'd love to welcome...

Florence, Italy
Reviewed 28 August 2016

The hotel it is well located, in the middle of new and old town and walking distance to a big mall. It is well renovated and the rooma are big and comfortable. Breakfast it is tipycal continental and various. The staff kind. If I will be again in Kaunas I will came back.

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Helpful?
Thank nosfecero
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Vilnius, Lithuania
Reviewed 14 August 2016 via mobile

We arrived as a big group and all keys were ready for our arrival. The rooms were spacious and had 3 single beds which was perfect. The beds themselves were comfortable. Everything worked, the Internet/wifi was fast. The breakfast the next morning was buffet style and of reasonable quality. I would recommend this hotel.

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Helpful?
Thank Ccphuket
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

UK
Reviewed 10 August 2016

This was all good! A warm welcome on arrival with an efficient check-in. A decent size of room, with a comfortable bed and air conditioning that worked. A good view from the room and a quiet environment for sleeping. Helpful staff when asked for guidance or advice. And car parking, although this is a bit cramped. The layout of the...

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Helpful?
Thank Me-from-the-UK
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words - we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the...

Dronfield, United Kingdom
Reviewed 10 August 2016 via mobile

This hotel, though situated in an old building, was beautiful inside. We had a small room on the 5th room but it was more than adequate except for the sloping ceiling and difficulty for short person to open windows. The breakfast buffet had a good variety of food, although a sugar-free cereal would be appreciated. The only problem was the...

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Helpful?
Thank Chrisq2005
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Sydney
Reviewed 26 July 2016

This hotel is one street off the main Old Town street, a short walk to the main attractions and many restaurants and bars. Comfortable, stylish, with a lift and large rooms, a good breakfast, helpful and pleasant staff. Would definitely stay there again

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Helpful?
Thank SydneyMaie
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your kind feedback! We'd love to welcome you at our hotel again. Wishing you a lovely day, Inga Kerbelyte Managing director BEST WESTERN Hotel Santaka

Phoenix, Arizona
Reviewed 17 July 2016

Convenient access to old town in about 5 minutes. Room was lovely, large with a roomy separate bathroom. Breakfast was very good and extensive. Facilities were up to date and modern. Bed was very comfortable, window curtains blocked the light. We stayed in hotel for less than 8 hours but wished it was a longer stay, because of the facilities....

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Helpful?
Thank JEAN1999
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your warm and kind words towards our hotel and our front desk officer Vesta. On behalf of our entire team, I would like to apologize for inconvenience caused with the air conditioner and room change. I hope that you will consider staying with us again so that we can have another chance to provide you with a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about BEST WESTERN Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Region: Lithuania > Kaunas County > Kaunas
Price Range: $69 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#2 Luxury Hotel in Kaunas
#3 Family Hotel in Kaunas
#6 Business Hotel in Kaunas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Santakos Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Santakos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ASk for a rear facing room for a quieter night”
 of 5 bubbles 609martinls, 22 Feb 2017 | Read review
“415 has great view on the street below”
 of 5 bubbles PremiumFlyer74, 16 Oct 2016 | Read review
“#601 has a great viewto the city but keep in ming that it'a awailable only walking upstairs 2 floors.”
 of 5 bubbles AlexBelousova, 30 Aug 2016 | Read review
“The hotel is in a quiet side street so all rooms are quiet. If you dont like waiting for the lift, ask for a room on the lower floors”
 of 5 bubbles SydneyMaie, 25 Jul 2016 | Read review
“Hotel has unsuitable rooms which are not renovated and located under the gables.”
 of 5 bubbles JEAN1999, 16 Jul 2016 | Read review
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