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Marco Polo Top Ho(s)tel

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289 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Top Ho(s)tel
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Showing 156: English reviews
Reviewed 28 August 2013

Receptionists useless, not helpful at all. We had a room for 4 people, bathroom stank, tv didn't work, wifi doesn't work in rooms, springs coming out of my bed cut me and tore my trousers, told receptionist and she was useless told me to lie on the sofa bed, didn't even apologise. NO KITCHEN..even though there is a sign for...

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Helpful?
2Thank catannemartin
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your review! I really am very sorry that you had such a bad experience in our hostel. Regarding points we can change we do our best to improve, like staff at the reception (nicer, more helpful, more professional - better communication), double check again the fournitures (cleaning ladies and repair man are continously doing their best to...

london
Reviewed 27 August 2013

my husband and I stayed here for 3 nights in February when there was ice and snow on pavements from a harsh long winter. It was extremely cold still but for me it was a bonus, the old buildings oozed even more charm with the snow and sunlight combined. It's within a 5 min walk of the opera house, shops,...

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Helpful?
Thank stella59
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your nice comment - I really liked the style of it! Hope we can welcome you an other - warmer - period of the year as well! :))

London, United Kingdom
Reviewed 17 August 2013

As it was a hostel, I booked a quadruple room with an en-suite so that we didn't have to share a room with anyone. The room was basic but clean, we had two beds and a bunk bed, the only real complaint was that the top bunk moved about a lot. It was a hostel so I didn't expect air...

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Helpful?
1Thank davidphillips2803
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your review! :) Mostly for your comments regarding the breakfast: we do our best to improve it! I really liked your idea with the possibility that everybody makes their own tea! We will implement it soon! As for the toaster - we already have new one which now works correctly. We will also speak with the bakery...

London, United Kingdom
Reviewed 17 August 2013

Marco polo is devoid of the only purpose a hostel is designed to fulfull. Providing a place to sleep. They keep the courtyard open all night so that people can stumble in 24/7-the bedrooms are positioned around the courtyard. I can guarantee you will not have a second of sleep ifyou stay here. It ruined my stay in budapest. I...

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Helpful?
Thank saudet1
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your feedback! I really am very sorry about this bad experince! We did not paid attention enough to close the court-yard door's in time: it should have been closed at 22:00 every day. We will pay even more attention!

New Zealand
Reviewed 24 June 2013 via mobile

No air conditioning or fan very hot this time of year. IThe bathroom floor was sopping wet noisy all hours of the night. I PAID $ 65 euro better to pay a bit extra for a nice 3 star hotel averaging around80 euros. There are many in the city center I booked through the tourist info center at the central...

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Thank kaahu5
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your review! As a hostel our services are less than in a hotel - though we really pay attention to cleanliness. Our best rates are avaialble in case of on-line or direct booking - though depending on avaibility as well.

London, United Kingdom
Reviewed 27 May 2013

I came across this place and checked the reviews, as I reslised I stayed here a couple of years ago, but never got around to reviewing. Shocked at the nonsense reviews here - No WiFi, A bit noisy etc. Hence the title of my review - might I repeat - Its a HOSTEL! Ok - for the travellers out there...

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Helpful?
2Thank Slutbunwaller
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Just: Thank You!!! :)))

Kuala Lumpur, Malaysia
Reviewed 12 May 2013 via mobile

I picked Marco Polo due to its high recommendation in TripAdvisor. However I am dissappointed with overall experience in this hostel; with the exception of the room. The staff who greeted us was unfriendly and not that helpfull. The hostel did not have functional computers for cuatomer use and wifi is only available at reception area. It was very noisy...

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Thank Fakhizaa A
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for your feedback! I am sorry that you had bad neighbours! We do have a security guard during the night who has to walk around (minimum every hour) to see that everything is in order. Since this happened we do even more attention that they control the quiet (and also the doors) during the night - most of...

Saint Louis, Missouri
Reviewed 3 May 2013

The location was great-- just a block away for The Ruins and close enough to the city center to walk. However, pretty far from the train station. The rooms were pretty outdated but sufficient. The staff was nice and very patient with me when I blew a fuse with my hair dryer!

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Helpful?
Thank LindsStL1
Judit I, Manager at Marco Polo Top Ho(s)tel, responded to this review

Thank you for the comment! Since the time we have new bed sheets and NEW PILLOWS! :)

Paris, France
Reviewed 20 April 2013

I've stayed in a double room in december and the heating worked very well. Great staff and location, bu the commun kitchen was really small - it semmes more a wardrobre. And the cleaning ladies didn't care to wake up everybody at 9 AM playing a loud radio in the corridor. Small room, but not bad. If we think about...

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Thank juliassis
Warsaw, Poland
Reviewed 15 March 2013

well the hostel was OK. room was clean, bathroom as well and bed was comfortable the location was really good, close to metro, buses and trams, there was also an african restaurant nearby, well not the best one in the world hehe what i didnt like about the place ! wifi wasnt at your room, only in ground floor, next...

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Helpful?
Thank Gosia K

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Staying in District VII / Jewish Quarter

Neighbourhood Profile
District VII / Jewish Quarter
District VII is the very heart of Budapest and houses the city’s Jewish Quarter. Its streets are lively and colorful, its buildings narrate different histories in an assortment of architectural styles, and its cafes and bars are frequented and loved by the enthusiastic crowds. Grand and magnificent, the striking star of the district is the Great Synagogue, the largest in Europe and one of the biggest in the world. Distinctly Moorish in style, crowned by the twin onion shaped domes, the Synagogue is the very emblem of District VII and one of the main attractions in the capital.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Marco Polo Top Ho(s)tel in downtown Budapest, is open all year round. Located in the heart of the city, offering the services of a 2 star hotel with its en-suite double TWIN rooms and providing organised and tidy 12-bedded dormitory rooms.Marco Polo’s excellent city centre location provides great access to public transport. Famous Budapest sights and great nightspots are also nearby. Our twin and quad rooms are bright and comfortable and have telephone and TV, plus en-suite bathrooms.As for our dormitories, we’ve yet to find another anywhere that even comes close. Each 12-bedded room is divided into 2-bunk areas with their own lockers. Each dorm is next to HAS a dedicated bathroom with two sinks, showers and WC's. ... more   less 

Additional Information about Marco Polo Top Ho(s)tel

Address: Nyar utca 6, Budapest 1072, Hungary
Region: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter , Erzsébetváros
Price Range: $16 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Marco Polo Top Ho(s)tel 2*
Number of rooms: 47
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Also Known As:
Marco Polo Hotel Budapest
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Top Ho(s)tel staff and other travellers.
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Questions? Get answers from Marco Polo Top Ho(s)tel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the dorms”
 of 5 bubbles Rachelbabe, 11 Sep 2016 | Read review
“Not beside people being chased by gangs”
 of 5 bubbles fergusonsasha, 20 Aug 2016 | Read review
“Higher floors have more heat...”
 of 5 bubbles Jonathan_sss, 27 Jul 2016 | Read review
“Lower floors are best in summer, top ones are too hot!”
 of 5 bubbles Pixbon, 17 Jul 2016 | Read review
“I stayed on 4th floor and room was very quiet.”
  • Bottom bunk
  • 12 dorm
 of 5 bubbles jacarmy, 8 May 2016 | Read review
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