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BEST WESTERN Portos Hotel

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#32 of 120 Hotels in Warsaw
Certificate of Excellence
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BEST WESTERN Portos Hotel
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287 Reviews from our TripAdvisor Community

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Showing 82: English reviews
2 reviews
Reviewed 5 weeks ago

The hotel shows care for the guests (tea/coffee/water were waiting for me in the room, even sewing-kit - which almost made me cry))). Very clean, cozy, and ideal bed for a good rest before you keep going with your plans around the city. Not far from the center and there's direct bus line to the airport. I definitely take it... More 

Helpful?
Thank SpriteAG
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Sprite, thank you for choosing our hotel and for so nice opinion. I'm very happy, that you enjoyed your stay, liked our room and location. Each day we're doing our best to make our guests stay in Best Western Hotel Portos comfortable. It will be a pleasure for us to host you again in a future! With regards Marta... More 

Europe
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016

My travel takes me to Warsaw about once a month and I usually stay closer to the airport, but my usual hotel (right across the street from Chopin Airport) raised it's rates to the point where the value was lost. I decided to try Best Western Portos..... I wish I had done this sooner. Great staff, very comfortable rooms -... More 

Helpful?
Thank Joseph N
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Joseph, I'm very happy that our hotel have new regular guest - special guest :):) We're always doing our best to make stay of our guest more comfortable and nice. Hope to see you soon in Best Western Hotel Portos! With regards Marta Bogusławska, FO manager More 

1 review
Reviewed 8 October 2016

The people at the reception are very friendly, helpful and attentive. Rooms are clean , mattresses comfortable. Had a good view from my street window, Late at night some guests tended to be little louder than would prefer. Easy access to old town and any point in the city, get weekly pass rather than daily ticket. Recommend this hotel for... More 

Helpful?
Thank Alina M
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Alina, thank You for choosing Best Western Hotel Portos. I am proud that we have fulfilled your expectations, and you liked our staff in reception. Everyday we are doing all we can to make stay of our guests more successful :) Because of a fact, I'm a front office manager, I'm really happy that our receptionists were helpful! I'm... More 

1 review
Reviewed 17 September 2016 via mobile

Very clean and tidy at a good price and very helpful staff bus stop right outside with direct links to city centre on one side of road and airport other shame that there was building works going on close by but as work was up before them

Helpful?
Thank leigh W
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Leigh, thank You for choosing Best Western Hotel Portos. It was a pleasure for us to host you. I apologize for the inconvenience of noise from the construction in our neighborhood. But I hope, that your next visit in Warsaw you will spend in our hotel :) With regards More 

Jelenia Gora, Poland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 September 2016 via mobile

The hotel is localised in a very busy area, with main roads nearby. This causes an extreme noise almost 24/7. You can do nothing about it, plus the fact that there is no air conditioning in the rooms so while opening a window for some air you will end up in the noise anyway. There had been constant maintenance works... More 

Helpful?
Thank Andrzej I
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Andrzej, thank You for Your opinion and choosing our hotel. We would like to apologize for any inconvenience caused during your stay. We know that we are not perfect hotel, but we're trying to improve the standard of our service. Therefore we are pleased that you have good opinion about our staff and the cleanliness of the rooms. Despite... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016 via mobile

Rooms are like you expect of Best Western. Simple and clean. Food in the restaurant is tastefull and service friendly. The breakfasts were nice; on Friday there was even a cook that made fresh omelette and pancakes. Take bus 116 directly outside the hotel to go to Old Town or Wilanow Palace. Both beautiful to see. We will go back... More 

Helpful?
Thank Ruby K
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Ruby, thank you for choosing our hotel and for so nice opinion. We are glad, that you liked your stay and our standard. Your opinion means a lot for us :) Thank you for your suggestions about relating to the implementation rules associated with bottles of water - it's a really great idea. We hope to see you again... More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 19 August 2016 via mobile

Great and good looking hotel, with very reasonable prices. Rooms were clean and comfortable. Nice view from the rooms on top. Only downside is location which is 6 km from the centre, but the bus ride frequently in front of hotel(bus numbers 501,519,522)

Helpful?
Thank Somnium_Lunae
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Guest, first of all thank You for choosing our hotel, we are really glad, that you liked our rooms and view :) I hope that we will be able to host you soon in hotel Best Western Portos! With regards Marta Bogusławska - front office manager More 

Sandwich, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2016

Although out from the town centre this hotel is extremely convenient for central Warsaw with secure parking (moderate charge) and good public bus connection. Not just good value for money but a very pleasant experience with good meals and friendly staff.

Review collected in partnership with Best Western

Helpful?
Thank Brian S
Dublin, Ireland
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2016 via mobile

Expectations arriving here were low, with many colleagues saying Warsaw was grey and disappointing and with pre-viewed reviews describing the Portos Hotel as a bland reconstituted Soviet-era apartment block. What a pleasant surprise! Warsaw turned out to be a vibrant and intriguing city, with as many trees and green spaces as Berlin. And the hotel was really excellent. Set apart... More 

Helpful?
Thank ABruceDublin_Ireland
Noerresundby, Denmark
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 June 2016

The hotel has a lovely atmosphere and it's quiet. My room was very comfortable and clean and I was provided with free water bottles each day. The restaurant is fairly good for a meal. Especially the chocolate sufflé was really good. Breakfast has a bit of everything. The location might not have been the best as the surroundings are not... More 

Helpful?
Thank aprilialarsen

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Best Western hotel Portos is located where two big streets Sobieskiego i Sikorskiego are crossing eachother. It is only 6 km from the hotel to city center where we have maim govenrnment buildings, such like parliament, embassies. It is very easy to get from the hotel to city centrum. You may do that by bus or by taxi. It takes less than 15 minutes. Bus stop is just around the corner on the other site of the Sobieskiego street ... more   less 

Additional Information about BEST WESTERN Portos Hotel

Address: ul. Mangalia 3a | Warsaw, Warsaw 02-758, Poland (Formerly Start Hotel Portos)
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: $38 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Portos Hotel 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Start Hotel Warsaw
Hotel Style:
#6 Best Value Hotel in Warsaw
#29 Family Hotel in Warsaw
#31 Business Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Portos Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An 10th floor from street noise was muted from the street”
 of 5 bubbles 639alinam, 7 Oct 2016 | Read review
“Be aware this hotel has smoking rooms.”
 of 5 bubbles aprilialarsen, 6 Jun 2016 | Read review
“Room superior”
 of 5 bubbles Joaquim303631, 19 May 2016 | Read review
“Try the room facing away from the main road, perhaps it is less noisy, but no guarantee”
 of 5 bubbles Nhasand, 8 May 2016 | Read review
“Rooms to the street are quite noisy when you open the window.”
 of 5 bubbles Australka, 1 Mar 2016 | Read review
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