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Mercure Warszawa Centrum

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Ul. Zlota 48/54, Warsaw 00-120 Poland
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Traveller (1200)
Room & Suite (454)
Dining (93)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#23 of 159 hotels in Warsaw
Location
Cleanliness
Service
Value
Travellers' Choice
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
135Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
2699Reviews66Q+A100Room tips
Traveller rating
  • 1,232
  • 1,100
  • 265
  • 68
  • 34
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Popular mentions
Myles C wrote a review 3 Jan
Crewe, United Kingdom16 contributions18 helpful votes
My wife and I stayed here for two nights during the Christmas break after flying in from Prague. The Mercure is a large hotel in an excellent central location next to Warsaw’s main railway station and shopping centre. We were given a large room which was comfortable and well appointed, with tea and coffee making facilities and a small fridge. There was a bath and a shower in the bathroom which was a useful addition, as many hotel bathrooms only seem to have a shower. Breakfast is served in a large spacious and pleasant dining room with views over the city centre. There was a full selection of hot and cold foods which were all very agreeable, and nice fresh tea, coffee and juice. There is also a spa area on level -1 which is free for guests to use, which we made good use of with saunas, jacuzzi and gym equipment. The only slight negative is that the spa area is unsupervised, and whilst we were using the sauna one or two people chose to enter wearing swimming costumes which is rather unhygienic, to say nothing of the unpleasant smell of chlorine emanating from them in a small space! All in all a great hotel which we would certainly return to.
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Date of stay: December 2021Trip type: Travelled as a couple
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mpp20212021 wrote a review Nov 2021
1 contribution
I arrived on Monday 22.11.2021 for four nights and paid the accommodation on arrival. On Thursday I got contacted that my reservation was canceled on Wednesday afternoon to end then and was asked why am I still in the room. I did not cancel it. The hotel had also made a transaction on my credit card to reimburse two nights without any consent from my side. I was made the guilty one until they found out that it was their own mistake and a wrong room was canceled. I travel for work. This hotel has been my location in Warsaw for years. Since September this year this was my fifth week in the hotel and I had a reservation for the next trip too. Now after having repaid the two nights and not having received the reimbursement yet I can assure that this night will be my last one in this hotel. I already canceled the next reservation. I will also make sure that all my colleagues will hear of the humiliation at the reception and advise them to stay somewhere else. There is no reason to accept this kind of unacceptable treatment and unnecessary hassle. This really was not the service that I’m used to accept. Thank you and good bye !! Ps. Even your feedback system isn’t working 😂
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Guest Experience Team, Guest Services / Front Office at Mercure Warszawa Centrum
Responded 1 Dec 2021
Dear Sir, Thank you for your mail and stay in our hotel. We are very sorry for the misunderstanding and I do sincerely apologize for the inconveniences you had experienced. We have sent you a direct replay to your e-mail Nevertheless I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have the opportunity to show you the service our hotel is known for. Kind regards Iwona Surała Front Office Manager
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JQcreations wrote a review Nov 2021
Rethymnon, Greece309 contributions61 helpful votes
+1
Nice hotel located centrally. You can find most types of transportation very close. We booked a superior room and they gave us a room on the top floor. The room was clean and big and the mini-fridge had inside complimentary water and juices that where restocked every day. The free coffee with the Nespresso machine was a great amenity and we were more than happy to use it in the morning. The room was only fully cleaned upon request as we were told at the reception because of covid restrictions something we knew and we didn't really mind. The housekeeping did change towels and emptied the trash cans but that was about it. I was very disappointed to see the housekeeping staff not wearing their masks when entering the rooms. Across the entrance of the hotel is a nice mall with a cinema and the Hard Rock Café. If we ever revisit Warsaw we will stay for sure in this hotel
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Date of stay: November 2021Trip type: Travelled as a couple
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JANIK75 wrote a review Nov 2021
Rishon Lezion, Israel586 contributions110 helpful votes
I am accor member This time I am not 100% happy Hotel has great location Nice receprion But the bar is very low service and meals are not tasty. Was waiting 25 min fir dumplings.Capuchino from machine...really not what I usually recieving Rooms ckean but this hotel neef reconstruction
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Date of stay: November 2021Trip type: Travelled on business
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Fearless311473 wrote a review Nov 2021
Poznan, Poland3 contributions
I've been staying in this hotel multiple times and will do this in the future. The hotel is perfectly located, easy to reach from the airport, just next door from the railway station, yet calm. It is very well kept, clean an nice interior. The staff is more than friendly. Excellent breakfasts, lunches and dinners. A very good price to value. My top one while staying in Warsaw.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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PRICE RANGE
USD 55 - USD 128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn warsaw hotel warsaw, warsaw holiday inn
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
NUMBER OF ROOMS
338
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Frequently Asked Questions about Mercure Warszawa Centrum
Which popular attractions are close to Mercure Warszawa Centrum?
Nearby attractions include Zlote Tarasy (0.2 km), Palace of Culture and Science (0.4 km), and Fragment of Ghetto Wall (0.2 km).
What are some of the property amenities at Mercure Warszawa Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Warszawa Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Warszawa Centrum?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mercure Warszawa Centrum?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Warszawa Centrum?
Conveniently located restaurants include Prime Cut, Platter by Karol Okrasa, and Pelna Para.
Are there opportunities to exercise at Mercure Warszawa Centrum?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Mercure Warszawa Centrum have airport transportation?
Yes, Mercure Warszawa Centrum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Warszawa Centrum located near the city centre?
Yes, it is 0.7 km away from the centre of Warsaw.
Are any cleaning services offered at Mercure Warszawa Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Warszawa Centrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.