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Sofitel Wroclaw Old Town

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#11 of 73 Hotels in Wroclaw
Certificate of Excellence
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Sofitel Wroclaw Old Town
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1,185 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Barcelona, Spain
Reviewed yesterday NEW

Comfortable, friendly management and excellent service. It has all the facilities required to make a business trip pleasant and its location encourages your leisure activities. This is why I would recommend this great hotel.

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Helpful?
Thank lunavi0la3
Oslo, Norway
Reviewed yesterday NEW

Terrible check-in experience! I booked this stay through hotels.com and the front desk staff refused to accept my reservation. After 45 minutes or arguing (it was 10pm) she said she can do an exception and open up a room for me. She offered a bottle of beer as an excuse for the 1 hour wait she was the only one...

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Helpful?
Thank gregas
London, United Kingdom
Reviewed 2 days ago NEW

Conveniently located very centrally adjacent to the Lutheran church of St Elizabeth (Bazylika mniejsza Świętej Elżbiety Węgierskiej) with its tall, dark and distinctive tower you'll always have a landmark to guide you to the hotel wherever you are in the city. Check in was swiftly and professionally conducted having actually checked in online, the formalities were managed without a fuss....

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Helpful?
Thank timpaws
Coral Springs, Florida
Reviewed 3 days ago NEW

If you like to be close and within walking distance to the Old Town, this is the hotel. Very nice furnished, people are friendly and helpful. And although Sofitel is a luxury brand it's not that expensive.

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Helpful?
Thank Anneliese T
Arnhem, The Netherlands
Reviewed 1 week ago via mobile

I spent one night in this hotel. Friendly desk. Hotel room is huge and a minibar is always welcome. Just in walking distance to the center to have some drinks as well. Free wifi is available, so very convenient.

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Helpful?
Thank Traveller_Tomasco
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Sir, We very much appreciate your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you soon in Wroclaw!...

Reviewed 1 week ago via mobile

Hotel is nice, very well placed right in the heart of the city. Beds are big and quite well equipped. What I liked the most is easily accessible are with saunas (Finnish and steam) and jacuzzi. Next to each sauna we have a panel were we can put our own settings. Don't forget to make sure sauna is turned on...

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Helpful?
Thank Rachel F
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Rachel, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback, and we are happy to hear that overall your were satisfied with your experience. However I was very concerned to read that you experienced inconveniences due to the gym and to the reception desk,...

Singapore, Singapore
Reviewed 1 week ago

The hotel is in a superb location of old town, value for money during the weekend is excellent. The hptel is modern and in good shape, overall a very good experience, we would surely return when again in Wroclaw.

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Helpful?
Thank HerrBecker
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Sir, Thank you very much for this great feedback regarding your stay at the Sofitel Wroclaw Old Town! I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and we...

Mississauga, Canada
Reviewed 2 weeks ago

Booked a suite in the Sofitel Hotel in Wroclaw Old Town, great area near bars, restaurants, nightlife, hotel room was large, clean, the staff were great for check in and check out process. The hotels location is a bit difficult to get to if you have a car.

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Helpful?
Thank ROTKO2016
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Madam, Dear Sir, We would like to thank you very much for your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you...

Reviewed 2 weeks ago via mobile

Stayed here last week excellent hotel. With great facilities. Dont forget to pack your shorts for the jacuuzi. I was in there one evening and a businessman decided to get in with his y fronts on 😂😂😂😂. Rooms are fully stocked and theres a great little pub other the road that never closes which i found quite quirky Thanks for...

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Helpful?
Thank tommi K
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Tommi, We very much appreciate your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our...

Reviewed 3 weeks ago via mobile

Stayed for 2 weeks in this hotel and whilst I cannot fault the reception and breakfast staff for excellent customer service the servicing of the room was way below my expectations with dirty towels placed back folded as though new, this happened twice when they were clearly left outside of the bathroom with dirt showing so it would be known...

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Helpful?
Thank Rachel J
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Rachel , Thank you very much for sharing your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. However I was very concerned to read that your experience did not meet your expectations concerning your room and bathroom cleanliness, what I would like to sincerely apologize for. Please rest...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 

Additional Information about Sofitel Wroclaw Old Town

Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $95 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw
Hotel Style:
#1 Spa Hotel in Wroclaw
#2 Romantic Hotel in Wroclaw
#4 Family Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#6 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Wroclaw Old Town staff and other travellers.
8 questions
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Buffalo, New York
3 months ago
Southern Wales, United Kingdom
5 days ago
Seattle, Washington
Alpine, California
8 months ago

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Questions? Get answers from Sofitel Wroclaw Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views from outside rooms. Inside rooms have an atrium view.”
 of 5 bubbles timpaws, 18 Feb 2017 | Read review
“We were in 524, it and 525 are the end of a corridor, so no people passing outside.”
 of 5 bubbles Drumcovitt, 15 Dec 2016 | Read review
“seems that i always get the Kielbasnicza street junior suite, its great for smokers :)”
 of 5 bubbles mgospodarek, 9 Dec 2016 | Read review
“Best time to stay at this hotel is in November/ December for the Christmas markets”
 of 5 bubbles Deerstalker1, 30 Nov 2016 | Read review
“We had an out-facing room on the 4th floor, but it faced a wall (so plenty of privacy but no view). Quiet.”
 of 5 bubbles Vagabondas, 26 Nov 2016 | Read review
5 of 5