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Topacz Castle Hotel & Spa

PricelineUSD 87*
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#24 of 73 Hotels in Wroclaw
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Topacz Castle Hotel & Spa
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95 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Nashville, TN
Reviewed 21 March 2017 via mobile

Upon arrival, we drove up and lugged our very heavily packed bags up the steps to the lobby. We assumed since no one greeted us that we should carry our own bags. We are a family traveling with elderly aunts and uncles from 76 to 84 years old. After quite a disaster of a check in, we were told that...

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Helpful?
Thank lynnodum
Andreas W, Dyrektor generalny at Topacz Castle Hotel & Spa, responded to this review

Dear lynnodum, Thanks for sharing your recent comments on our hotel. I regret to note that several issues during your stay were disappointing and we sincerely apologize for these. As we were fully booked these days we were not able to move your rooms as close as they should be. If we would have the information about your elderly family...

Wroclaw, Poland
Reviewed 13 March 2017

As I was delighted with the last lunch there decided to try tasting menu. I was asked if there is something we don't eat or like and then I just asked chefs to prepare the selection of dishes they recommend. And they did not let me down. We started with lovely amuse bouche and then two starters: foie grass and...

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Helpful?
Thank Beata198
Andreas W, Dyrektor generalny at Topacz Castle Hotel & Spa, responded to this review

Dear Beata198, Thank You very much for Your comment. It is priority for us to be unusal and surprising hotel. Our restaurant service try to meet all whishes and show the highest standard. Your recommendation to the restaurant and spa will be our best prize. Best regards Andreas Wierus General Manager

Guernsey, United Kingdom
Reviewed 2 February 2017

Loved the place since moment we arrived. Friendly and helpful staff, beautiful buildings and complex has a pond and lovely walking routes. Restaurant is superb. Fantastic dining experience. We so enjoyed the place that stayed again 2 weeks later on our way back from our road trip. Would definitely recommend to friends.

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Helpful?
Thank Maija A
Andreas W, Dyrektor generalny at Topacz Castle Hotel & Spa, responded to this review

Dear Maija A, Thank You very much for Your positive review. I am delighted to know that our service and interiors came up to Your expectations. We felt pleased that you really liked your stay and we are looking forward to welcome you back soon. Best regards Andreas Wierus General Manager

United Kingdom
Reviewed 1 November 2016

Thank you for an amazing experience to all the staff at Topacz Castle Restaurant! We dined in between lunch and dinner service on a Sunday. We were welcomed by a male host who was trying to explain a fine dining experience to us which was a little bit too patronising especially for people from the industry, but he was polite...

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Helpful?
Thank Izabella S
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Izabella S, THANK YOU very much for you comment and your outstanding recommendation! It is our goal to treat & serve every guest individually and to take any wish serious. In Zamek Topacz we do not use nor accept the word "No", we do offer alternatives. This case, was f.e. the Bouillabaisse. In fact, having the soup not on...

Leeds, England, United Kingdom
Reviewed 20 October 2016

I attend a three management team meeting. The complex has a pond and great running route. It is set in large grounds and has a fantastic car museum on site. The Spa is excellent and pool good enough for a swim. The meeting rooms are great quality and food/beverages served of a good standard. Short taxi ride into the Wroclaw...

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Helpful?
Thank Mark C
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Mark C, THANK YOU very much for your kind and positive comment on Tripadvisor. It is a pleasure for us to read that we have met your requirements, during your meeting. I hope that we had the chance to convince you to welcome you as a guest, privately, at our Zamek Topacz Resort & Art SPA. Thank you once...

Peacehaven, United Kingdom
Reviewed 18 October 2016

There are several buildings and finding reception was a bit tricky (perhaps we were just tired). Our room on the top floor of a conveniently located ‘house’ that was clearly one of the estate’s original buildings, was a bit corporate but perfectly fine – though the wall-mounted TV-set could not be comfortably watched from the bed. Our request for a...

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Helpful?
1Thank ReinhardW
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear ReinhardW, thank you very much for your positive comment on Tripadvisor! Nevertheless I am very sorry to read that we did not respond in regards to your double-bed request. I have already passed this over to our reservations department. This is definitely not our standard therefore please accept my apologies. It is a pleasure, for us, to get such...

Nottingham, United Kingdom
Reviewed 3 October 2016

Did not know what to expect when I booked this, but what a surprise!! The complex is made up of the castle which houses the reception, spa and main restaurant. Rooms are available in a number of separate buildings. The complex also houses a very novel motor museum, lake, park, tennis and golf range. My room was in a building...

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Helpful?
Thank Dave N
Andreas W, Dyrektor generalny at Topacz Castle Hotel & Spa, responded to this review

Dear Mr Dave, thank you very much for sharing your opinion regarding our hotel. We are very glad that you were positively surprised with The Topacz Castle. We are happy you enjoyed your stay including our restaurant's menu and breakfast. We do hope to welcome you again at our hotel in the near future. Kind regards Andreas Wierus General Manager

Lublin, Poland
Reviewed 1 September 2016

The high quality of everything, hotel, spa, restaurants and surroundings. And the car museum with exceptional exhibits. Good breakfast. The service is too slow at serving meals that were ordered for specified period of time.

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Helpful?
Thank Andrzej N
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Andrzej N, thank you very much for taking your time to write a comment about our Zamek Topacz and your experience. We are very proud to hear that you acknowledge our high quality of service & food, as well as our automobile museum. Therefore I more than sorry that our service did not manage to be as fast as...

Wroclaw, Poland
Reviewed 27 August 2016

I visited the place just for a quick lunch but definitely I'll get back there. The hotel has actually two restaurants, I chose the one which is situated in the castle (Zamek). As a starter I had courgette soup, great spicy taste. As a main course I had seabass served with cabbage which surprised me the most, very interesting taste....

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Helpful?
1Thank Beata198
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Beata198, Thank you very much for your incredible comments! I passed them already to our kitchen & service Team. Our Executive Chef is Rafal Borys, who worked for Chef's like Albert Roux and Gordon Ramsey. With our concept we try to offer a mix of straight & simple dish linked to highest quality and technique. THANK YOU for recognizing...

Reviewed 25 August 2016 via mobile

What can I say... a castle which has been dramatically modernised with creature comforts I didn't even know existed... for example a foam massage... now that was something out of this world... but the restaurant touched other places in ways I can't describe... a hidden Gem! Stay in the castle, in a suite have a massage and eat in the...

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Helpful?
Thank Alex P
Andreas W, General Manager at Topacz Castle Hotel & Spa, responded to this review

Dear Alex, thank you very much for your kind and warm comments! Our goal is to make our guests feel, as good as we can, "home away from home". Since the 21.03.2016 we have opened the main castle building including our SPA area and our second restaurant with an open kitchen on Top-Level. We work constantly on the quality and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restauracja Zamku Topacz
Restauracja Zamku Topacz
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access

Additional Information about Topacz Castle Hotel & Spa

Address: ul. Glowna 12 | Ślęza, Wroclaw 54-061, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Topacz Castle Hotel & Spa 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Topacz Castle Hotel & Spa staff and other travellers.
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Questions? Get answers from Topacz Castle Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good, depends on where you wish to be located”
daven168, 3 Oct 2016 | Read review
“Parking is free”
320agatap, 25 Jan 2016 | Read review
“I stayed in the building to the left of the building where reception is situated. Second floor if I remember correctly.”
MaciejK664, 10 Jul 2012 | Read review
3 of 3
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USD 87* /night
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Prices are for 1 room, 2 adults
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