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nice and comfortable hotel, breakfast was average, for a five star i think it should be better. the receptionist was arrogant and even I still laughed at him because he was an arrogant comic he tried to be.More
Thank raam A
Response from Agata_Chilinska, Front Office Manager at Platinum Palace HotelResponded 9 January 2018
Thank you for taking time and reviewing Platinum Palace ***** Wroclaw on TripAdvisor. Your comments are very helpful and I’m very sorry to hear that one of the receptionist didn't welcome you in a professional manner. This feedback is very important for us...More
Having been traveled the world for about 12 years now, non-stop (really- it's an ongoing 12 year trip around the world), we've stayed in over 50 countries at this point, in a broad range of hotels, from 5 star gems in Las Vegas, Tokyo, Singapore......More
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1 Thank PJski
Response from Agata_Chilinska, Front Office Manager at Platinum Palace HotelResponded 25 October 2017
Thank you for your visit and for spending your time to reviewing in details your stay in Platinum Palace ***** Wroclaw. All your comments regarding stay in our hotel are very important for us, so we can work on them and improve our...More
I have been with my boyfriend in Platinum Palace for 2 nights. First impression was really good. Place look very nice! Excellent job from concierge who greet us when we have arrived. I think he is a real heart of this Hotel.
He lead me...More
Thank Julia B
Response from Agata_Chilinska, General Manager at Platinum Palace HotelResponded 10 October 2017
Dear Ms Julia,
thank you for your time and all the precious information in the review.
We are very sorry we couln't satisfy you and would appreciate being to welcome you again one day. The Platinum Palace is known from its flexibility and guest orientation...More
Everything was just great . Room was perfect . Staff friendly and helpful . Hotel is really beautiful and posh .
Very big thanks for receptionist Sofia , very polite , positive and experienced worker .
It was really great staying! Thanks a lot for...More
We got a voucher for a night in Platinum Palace last year as a wedding gift from the hotel.
Same thing as last year, we really enjoyed our stay.
The spacious rooms are modern and beautiful. We were really surprised with the breakfast selection (continental...More
Thank Kasia F
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 8 August 2017
Dear Mrs Kasia,
thank you for your nice review regarding the Platinum Palace*****. We are very glad you enjoyed your stay, the hotel design and breakfast selection. Regarding our reception first need article choice shop we try to satisfy everybody with our reasonable prices proposal....More