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Platinum Palace Hotel

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Traveller (109)
Room & Suite (35)
Dining (23)
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Overview
  • Excellent49%
  • Very good23%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“main building”(5 reviews)
“city centre”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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Traveller rating
43
25
17
9
6
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Time of year
LanguageEnglish
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43
25
17
9
6
Show reviews that mention
All reviewsmain buildingminute taxi drivecity centrehotel is situatedamazing pricestar luxurybeautiful bathroomsteam roomfabulous hotelbreakfast selectionrooms are modernhotel staffstayed here for nightsspatramweddingduvet
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1 - 5 of 100 reviews
Reviewed 2 days ago

We spent a weekend there and were satisfied with every aspect. There is an amazing restaurant in the hotel - lots of delicious food. This place is a perfect combination of a stylish interior of the palace and modern rooms in the new part of...More

Thank hs19942017
Reviewed 4 weeks ago via mobile

Hotel is easy to find by car, was parking Lovely entrance and a amazing restaurant hall ... the ceiling is spectacular We stayed in the newer part of the hotel so probably that was the issue. We expected nicer .. room looks more like a...More

Thank unikat77
Response from PlatinumPalaceTeam, Front Office Manager at Platinum Palace HotelResponded 1 week ago

Dear Traveller, Thank you for taking time and reviewing Platinum Palace on TripAdvisor. All the comments are very helpful and we will take all of them to consideration. We do have different kind of rooms where our Guests can find best one to suite them,...More

A TripAdvisor Member
6
Reviewed 13 May 2018 via mobile

it s not a five star hotel... I visited the hotel for 1 night. no big blankets at all. only single. the number of Platanes in the bathroom is not enough. lots of dust on the objects!!! and cheap coffee that can't be called coffee....More

Thank A TripAdvisor Member
Response from PlatinumPalaceTeam, Kierownik recepcji at Platinum Palace HotelResponded 14 May 2018

Dear Guest, Thank you for your visit and for spending your time to reviewing your stay in Platinum Palace ***** Wroclaw. All your comments regarding stay in our hotel are very important for us, so we can work on them and improve our service. However...More

Reviewed 2 April 2018 via mobile

Spa area is small and comfortable, stylish hotel and well worth the money spent. City center is a short taxi drive and its easy to get one. Friendly staff at the reception and extremely helpfull. Did not have the opportunity for dinner but menu looks...More

Thank Sigurður G
Response from PlatinumPalaceTeam, Front Office Manager at Platinum Palace HotelResponded 11 April 2018

Dear Guest, We are delighted to hear such a great review about Platinum Palace***** Wroclaw and our staff! Thank you very much for that great comments and hope that we can see you again in our beautiful hotel. With Kind Regards Bartosz Warchal Front Office...More

Reviewed 8 December 2017 via mobile

nice and comfortable hotel, breakfast was average, for a five star i think it should be better. the receptionist was arrogant and even I still laughed at him because he was an arrogant comic he tried to be.More

Thank raam A
Response from Agata_Chilinska, Front Office Manager at Platinum Palace HotelResponded 9 January 2018

Dear Guest, Thank you for taking time and reviewing Platinum Palace ***** Wroclaw on TripAdvisor. Your comments are very helpful and I’m very sorry to hear that one of the receptionist didn't welcome you in a professional manner. This feedback is very important for us...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 73 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wroclaw
#8 Spa Hotel in Wroclaw
#21 Luxury Hotel in Wroclaw
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 73 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wroclaw
#8 Spa Hotel in Wroclaw
#21 Luxury Hotel in Wroclaw
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (35)
Dining (22)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Charlotte U
23 March 2016|
AnswerShow all 3 answers
Response from marie h | Reviewed this property |
It's roughly about 10minutes by Taxi or about 20muns by Tram which you can pick up from just up across the road.
1
Vote
warren h
21 June 2015|
AnswerShow all 2 answers
Response from LennertV | Reviewed this property |
Hi Warren, They all speak English, no problem. Best regards, L.
0
Votes
Room Tips
"Part of the rooms are in an antique palace and the rest are in a new building - you can take it into account..."
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"Good choice if you like veeeery soft mattress. For me it was uncomfortable."
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"I preferred the old part wife preferred the new part so it's personnel preference"
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"My room didn't have a bath tub, so if this is a must, please check which rooms have one."
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