We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/01/2018 03/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Jelenia Gora

    ul. Sudecka 63, Jelenia Gora 58-500, Poland
    Save
    Lowest prices for your stay
    02/01/2018 03/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (114)
    Room & Suite (46)
    Pool & Beach (13)
    Overview
    • Excellent20%
    • Very good46%
    • Average26%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “one night” (3 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    3.0 Star Hotel
    All hotel details
    {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
    Rooms
    2 Jan.3 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jelenia Gora hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f59b460427174d2ab0c915375f2953db", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":279965,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":1,"year":2018},"checkout":{"day":3,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f59b460427174d2ab0c915375f2953db","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Jelenia Gora","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY1OWI0NjA0MjcxNzRkMmFiMGM5MTUzNzVmMjk1M2RiIiwiQUlLIjoiZWZmNGU5MTQ0MjNlNDUxNGEzMzVkOTYwYjcxYTI5ODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/01/2018", "checkOut": "03/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (278)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 50 reviews

    Reviewed 28 October 2017 via mobile

    Hotel is really deep 80s. Parking lot - as guest you have to pay. At lobby smell of old wood (not pleasant). Coffee cut in room was not washed. Room extremely disappointing. Swimming pool - oh my God so creepy. Towels were old and spoiled....More

    Thank hubert0880
    Response from MercureJeleniaGora, Guest Relations Manager at Mercure Jelenia GoraResponded 30 October 2017

    Dear Hubert, Thank you for taking the time to tell us about your experience at the Hotel Mercure Jelenia Gora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please forgive us the inconvenience resulting...More

    Reviewed 5 September 2017 via mobile

    Extremely comfortable bed. Strong reliable wifi in the room. Good breakfast buffet and very nice dinner last night. Rooms are dead quiet. All in all excellent staff - very friendly. Will be back again soon.

    Thank Tim C
    Reviewed 10 July 2017

    Strange design from 90-s, receptionist was impolite and not helpful, overpriced breakfast, room was dated, old sheets, empty minibar - fridge was filthy .... it was dissappointing. I couldn´t believe this hotel belongs to Mercure (Accor) group. It definitely needs upgrade.More

    1  Thank Blankaon
    Response from MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia GoraResponded 12 July 2017

    Dear Sir Thank you for taking the time to tell us about your experience at the Hotel Mercure Jelenia Gora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

    Reviewed 8 July 2017

    We stayed there for one night, but it was a max-time stay for one night ;-) We have learned that a new management is in place and this hotel is about to undergo changes... I hope that I can review the restaurant separately as I...More

    Thank MarcinDrP
    Reviewed 24 June 2017 via mobile

    Don't be deceived by the exterior of the Hotel with it's architecture seemingly borrowed from the 80's. Inside it is bright and modern. Staff incredibly friendly and plenty of amenities and activities for the children. Play area inside for small children is rather limited. However...More

    Thank No-Parachute
    Karkonosze Hotel
    25 reviews
    #12 of 29 hotels in Karpacz
    13.7 km
     
    Hotel Fenix
    33 reviews
    #6 of 14 hotels in Jelenia Gora
    1 km
     
    Europa Hotel
    13 reviews
    #9 of 14 hotels in Jelenia Gora
    1.1 km
     
    Hotel Baron
    47 reviews
    #4 of 14 hotels in Jelenia Gora
    1.4 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Laundry Service
    • Meeting Rooms
    • Banquet Room
    • Free Parking
    • Dry Cleaning
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Indoor pool
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 33 - USD 51 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 188
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Mercure Jelenia Gora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lower Silesia Province >
    • Jelenia Gora
    Add Photo Photos
    Traveller (114)
    Room & Suite (46)
    Pool & Beach (13)
    Dining (9)
    Hotel & Grounds (74)
    Bathroom (14)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 14 hotels in Jelenia Gora
    Europa Hotel
    13 reviews
    1.12 km away
     
    Hotel Baron
    47 reviews
    1.43 km away
     
    Hotel Fenix
    33 reviews
    .99 km away
     
    Nearby Restaurants
    Cytrynowy Pieprz
    242 reviews
    1.21 km away
    Kukutu Cafe
    198 reviews
    .50 km away
    Cukiernia Bristolka T.R.Surowiak s.c.
    80 reviews
    1.10 km away
    Pierogarnia
    57 reviews
    1.04 km away
    Nearby Attractions
    Budowle Swiata - Miniature Park
    12 reviews
    6.32 km away
    Termy Cieplickie
    180 reviews
    5.91 km away
    The Archbishops' Palace
    55 reviews
    4.87 km away
    Church of the Holy Cross
    22 reviews
    1.06 km away
    Ask a question
    Questions & Answers
    Danny C
    20 March 2017|
    Answer
    Response from MercureJeleniaGora | Property representative |
    Dear Madam Thank you for your interest in our hotel. The hotel has rooms only for non-smokers. In the area there are several shopping malls and shops. Sincerely Krzysztof Kruk sales coordinator
    -1
    Votes
    Google Translation
    Room Tips
    "rooms with interieur garden view...the best"
    Read review
    "Rooms are not huge, but also not tiny. The bathroom was well equipped with shampoo and conditioner. There was..."
    Read review
    "I think any of the rooms would be good."
    Read review
    "- get the appartment - WiFi in the room was quite poor. If you need to use it, go to the hotel lobby."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing