We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure Kasprowy Zakopane

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Kasprowy Zakopane
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

519 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 189: English reviews
Start your review of Mercure Kasprowy Zakopane
 Click to rate
Bratislava, Slovakia
Reviewed 3 days ago NEW

The room and breakfast was awesome (new,clean/delicious and much to offer) Hotel is situated next to Szymoszkowa ski slope so it was perfect for us to ski We will definitely choose this hotel next ski-time

 Report
Helpful?
Thank cszalai2
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your glowing review. It was our pleasure to have you staying with us. I am glad that you had such an enjoyable stay. Thank you for choosing to stay at Mercure Kasprowy Hotel and I very much hope to welcome you back in the near future. Warm regards, Sebastian Nocuń General Manager

Copenhagen, Denmark
Reviewed 4 days ago NEW

This is a great partly modern hotel but still with the 70´ties look and style to it. The hotel staff are always friendly and helpful but please be patient when you have a dialogue in English ;) If you choose this hotel for skiing it is recommended to go all inclusive the morning buffet is fantastic and the evening buffet...

 Report
Helpful?
Thank DocNotes
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your review. I am delighted that you had such an enjoyable stay at Mercure Kasprowy Hotel. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future. Warm regards, Sebastian Nocuń General Manager

London
Reviewed 6 days ago NEW

The original mountain resort hotel has been brought back to life by the new owners with stylish and original alpine decor, great facilities, ski-in/out, friendly service and great value. Located in a beautiful mountain setting, I highly recommended. We stayed with young children who loved it.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Seb W
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your nice review. We are most grateful of you taking the time to share your experience of The Mercure Kasprowy Hotel. It was a pleasure to have you staying with us and I am delighted to read that you were comfortable, enjoyed your stay and look forward to returning to the hotel in the future....

Michalovce, Slovakia
Reviewed 1 week ago

The hotel is old from the outside, but inside offers very beautiful reception with hotel bar and a lot of place to sit. Our rooms were big, clean, with luxurious furniture and beautiful wiev. Breakfast were very tasty!, but negative of this hotel is not free parking and lifts were very slowly.

Review collected in partnership with this hotel
 Report
Helpful?
Thank allamodami
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your review. I am delighted that you had such an enjoyable stay at Mercure Kasprowy Hotel. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future. Thank you for choosing to stay at our hotel. Warm regards, Sebastian Nocuń General Manager

New York City, New York
Reviewed 1 week ago

Wow! I cannot believe that this is the same hotel as last year! I have been coming to Hotel Kasprowy for their famous New Year celebration for more than ten years past. The service is always classy, the party is legendary, and typically the rest of the hotel experience is just okay. This year I was shocked to see that...

 Report
Helpful?
Thank Matthew S
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Matthew, I can’t tell you how delighted I am to read about your recent experience of the Mercure Kasprowy Hotel. It was a huge pleasure for us to have you staying and I am thrilled that you would like to return. Thank you for taking the time to review the hotel on TripAdvisor. This is of great value to...

Charleston, South Carolina
Reviewed 1 week ago

I stayed there for a couple days and i enjoyed my stay. Perfect weather for a beautiful weekend. Its such a gorgeous hotel with an amazing view. I would definitely stay here again. if you are looking for a nice quiet ski lodge this is the hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kathryn P
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your glowing review. I am delighted that you had such an enjoyable stay. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future. Thank you for choosing to stay at Mercure Kasprowy Hotel. Warm regards, Sebastian Nocuń Dyrektor Generalny

Bratislava, Slovakia
Reviewed 2 weeks ago

We spent only one night at this hotel, but everything was nice. We had two rooms connected as an appartment. Staff was helpfull and kind. We enjoyed the swimming pool with the kids in the evening. The life music was also nice at the restaurant.

Review collected in partnership with this hotel
 Report
Helpful?
Thank siskatan
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your glowing review. I am delighted that you had such an enjoyable stay at Mercure Kasprowy Hotel. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future. Thank you for choosing to stay at our hotel. Warm regards, Sebastian Nocuń General Manager

Mullingar, Ireland
Reviewed 2 weeks ago

This hotel is beautifully located with spectactular views of the Tatra Mountains...service was excellent, with staff very helpful and informative. late checkout was facilitated, and really the staff made every effort to accommodate all requests during our stay. This was our second time in this hotel and we look forward to returning again! Thanks to all at Hotel Mercure!

Review collected in partnership with this hotel
 Report
Helpful?
Thank mjmajella
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your glowing review. I am delighted that you had such an enjoyable stay at Mercure Kasprowy Hotel. Thank you for your compliments towards our staff. They work tremendously hard and I shall be sharing your comments with them. It was our pleasure to have you staying with us and I very much hope to welcome...

Warsaw, Poland
Reviewed 3 weeks ago

Hotel is located next to the Polana Szimoszkowa where there is also ski school for kids and elderly too.Spa center in the hotel, many entertainment for kids, delicious and rich breakfast. Simply enjoyable for all the family.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Riste2016
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your charming review. We are most grateful of you taking the time to share your experience with us. It was a pleasure to have you staying with us and I am delighted to read that you were comfortable and enjoyed your stay. I hope to welcome you back to Mercure Kasprowy Hotele in the near...

Winterswijk
Reviewed 3 weeks ago

Location of the hotel is beauifull. Nearby nature and skiing-facilities. Great reception and great service. Very nice people at the reception. Room was comfotable but a bit "old". During our stay it was very busy and one day our room wasn't cleaned at all. Only recieved clean towels after asking. And when the curtain fell down nobody came to repair...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Van H
MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane, responded to this review

Dear Guest, Thank you for your review. I am happy that you had an enjoyable stay. I am sorry for the inconvenience caused. I will check all issues you wrote about and do evry effort to improve our service. It was our pleasure to have you staying with us and I very much hope to welcome you back in the...

298 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (245)
Viewed
Dining (32)
Viewed
Hotel & Grounds (76)
Viewed
Bathroom (19)
Viewed
Room/Suite (25)
Viewed
View from Room (30)
Viewed
Pool/Beach Area (6)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (17)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (1)
Viewed
Dining (6)
Viewed
Family/Play Areas (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zakopane hotels
1.3 km away
Aries Hotel & Spa
Aries Hotel & Spa
#1 of 67 in Zakopane
290 reviews
4.2 km away
Grand Nosalowy Dwor
Grand Nosalowy Dwor
#7 of 67 in Zakopane
311 reviews
1.7 km away
Helios
Helios
#28 of 67 in Zakopane
58 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Grand Hotel Stamary
Grand Hotel Stamary
#2 of 67 in Zakopane
409 reviews
1.4 km away
Tatra Chalet
Tatra Chalet
#5 of 67 in Zakopane
129 reviews
11.3 km away
Bachledowka Hotel & Spa
Bachledowka Hotel & Spa
#3 of 67 in Zakopane
260 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Mercure Kasprowy Zakopane is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room. ... more   less 

Additional Information about Mercure Kasprowy Zakopane

Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Zakopane
Price Range: $70 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Kasprowy Zakopane 3*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Hotels.com so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Accor Kasprowy Zakopane
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Zakopane
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Kasprowy Zakopane staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Mercure Kasprowy Zakopane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view on Tatra mountains”
 of 5 bubbles DocNotes, 19 Feb 2017 | Read review
“One thing that i would change in the bathroom of the hotel room is the way the shower is. I felt like when i took a shower the water got all over the place and made a mess, but overall i enjoyed the stay. ”
 of 5 bubbles kathrynp168, 12 Feb 2017 | Read review
“Very comfortable, warm and cosy, excellent views. ”
 of 5 bubbles mjmajella, 6 Feb 2017 | Read review
“Superior duble room.”
 of 5 bubbles Riste2016, 1 Feb 2017 | Read review
“Our room was at the backside (a bit cheaper) but the vieuw was fantastic.”
 of 5 bubbles 572vanh, 31 Jan 2017 | Read review
5 of 5