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Mercure Krakow Stare Miasto

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Traveller (453)
Room & Suite (213)
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Overview
  • Excellent84%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“privilege room”(20 reviews)
“train station”(47 reviews)
“old town”(131 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Krakow Stare Miasto
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Krakow Stare Miasto
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun.4 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (818)
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Traveller rating
364
56
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5
1
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364
56
7
5
1
Show reviews that mention
All reviewsprivilege roomtrain stationold townshopping mallaccor hotelshuge mallgreat hotelrain showernespresso machinemodern hotelmain stationperfect locationstayed in this hotel for nightshighly recommend this hotelwalking distancecomfortable beda wonderful stay
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1 - 5 of 433 reviews
Reviewed yesterday

I stayed in a privilege room for 6 nights. The room size was slightly bigger than the standard size I had on my last visit, but not sure 'privilege' is entirely justified. Pros and cons as follows: Pros: Location is great when coming from the...More

Thank M C
Hotel's Favourite
Reviewed 2 weeks ago via mobile

Great hotel ... beautiful rooms ... great location for easy and quick access to the Main Square area. Would recommend hotel, however, there is no official check in desk ... there is an area for check in but it’s just staff member with a tablet...More

Thank Ellief66
Response from Wojtek K, Guest Relations Manager at Mercure Krakow Stare MiastoResponded 1 week ago

Dear Ms. Furmage, I double checked the situation with our welcome desk manager and I can confirm what has been already advised. The refund has been done immediately upon your arrival on your VISA card so there would not be any additional charge. We as...More

Reviewed 5 days ago via mobile

Excellent check in,out they gave all information smoothly, Room is very excellent, restaurant and break fast is very good. Location is very close to Center just two minutes walking, in front of shopping Center. It was a lovely night there.

Thank Mustapha O
Reviewed 1 week ago

The hotel is a 20-25 minutes journey by train from Krakow airport, the station and hotel are ideally accessible through the Galeria Krakowska shopping mall which is nicely placed across from the hotel. The hotel staff were friendly and helpful. We were able to walk...More

Thank Punam S
Reviewed 1 week ago via mobile

Checking went smooth fast and informal. Room was clean and spacious for a European hotel. Internet was good and consistent. Breakfast and wait staff was okay but not memorable. Housekeeping did a good job too.

Thank AverageJoe55
Response from Wojtek K, Guest Relations Manager at Mercure Krakow Stare MiastoResponded 1 week ago

Dear AverageJoe55, Thank you very much for your review and feedback. Apologies for small drawback during the breakfast. Best regards, Wojtek Kogut Guest Experience Manager Kraków

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 120 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 120 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (453)
Room & Suite (213)
Dining (58)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
Roshni G
7 May 2018|
AnswerShow all 3 answers
Response from Wojtek K | Property representative |
Hello, Please take any fast train you want at the time suits you the best. Our hotel is right opposite the station. Safe travels! Best regards, Wojtek Kogut Guest Experience Manager Krakow
0
Votes
David D
27 April 2018|
AnswerShow all 3 answers
Response from Wojtek K | Property representative |
Dear Sirs, Thank you very much for your interest in our hotel. Yes, we are fully prepared for our Guests with reduced mobility as well as we have gluten free and vegetarian food available for our Guests. Happy to answer... More
0
Votes
DianeVOC
16 April 2018|
Answer
Response from alanreynolds | Reviewed this property |
I suggest you contact the hotel directly. Having stayed there several times (and am due to do so again before you) I can say that the various suites do have a large double bed. They usually also have walk-in showers in... More
0
Votes
Room Tips
"The rooms at the front overlooking the road had multi-glazing that cut out all noise at night & were..."
Read review
"Rooms on the inside courtyard may be more quite. But all the rooms are nice."
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"ask for a room with a good view"
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"Get a room on the side viewing the Galeria so you can people watch!"
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