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The Bonerowski Palace

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420 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Level Contributor
10 reviews
Reviewed 18 September 2016 via mobile

Had a lovely few days in Kraków but definately this restaurant in the beautiful main square gave us the best service. Food was delicious and was served beautifully and the staff were lovely especially a lovely young man( unfortunately I have forgotten his name ) who was very attentative and worked very hard. Highly recommend this place.

Helpful?
Thank Janette L
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us :-) More 

Leeds, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 September 2016

The rooms were traditional and spacious, the curtains I have to say we're impressive and worth a mention, they're quilted! Bed was large and confortable. Situated right on the square was perfect for us!

Helpful?
1 Thank JimmyH1000
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us :-) More 

Stamford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016

My wife and I visited Krakow the first week of September and stayed at The Bonerowski Palace. The hotel is located right at the Main Market Square. The room was nice (we had the Penthouse) and was decorated in the late 1800's early 1900's Polish style, most of the ceiling was glass panels. All of the staff spoke English and... More 

Review collected in partnership with this hotel

Helpful?
Thank Tazruk
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We thank you for your opinion is important to us and helps to continually improve our hotel. See you in Cracow More 

Poland
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 September 2016

Hotel is placed just at the Main Market Square with a view on the Market, Maricaki church and Sukiennice. It is boutique hotel with amazing rooms. The service is perfect, breakfast are very varied so everybody will find something for himself. The stay in that hotel was very pleasant. Definitely recommend.

Helpful?
Thank KAAROL
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us :-) More 

UK
Level Contributor
144 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 6 September 2016 via mobile

Great, central location in Kraków. Just can't complain. The rooms are really old fashioned, not in an old romantic way, but a spooky way where I'm expecting a ghost appearing through walls. Air conditioning doesn't work, you need to open the windows. Clean and tidy, came here on work, wouldn't want to spend a romantic time where though!

Helpful?
Thank Sonny1965
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Hello. Thank you for adding comments . The air conditioning works throughout the hotel with ease. Opening the windows in the rooms makes letting the hot air and diminish the effects of air conditioning . Sorry, the decor of the room did not like. We have always been praised for classical elegance rooms. Newlyweds often choose our rooms for the... More 

Azores
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 September 2016

Amazing location right in main square. Beautiful decor with opulent fabrics all over.Very cosy at the same time. Staff helpful and polite. Breakfast very nice. Disco club at the premises (basement). Would definitely come back and recommend.

Helpful?
Thank 91Joao91
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us :-) More 

Cowbridge, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 August 2016

The welcome that we received on arrival was second to none; the receptionist really made us feel welcome. The service was exceptionally prompt; when going up to our room at night we ordered some milk ready for tea in the morning and it was with us very soon after we reached our rooms. The hotel is furnished with some lovely... More 

Helpful?
Thank dystopic64
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your opinion, is very important to us. Thank you for your attention, you're sure to pay attention to errors in the work of the restaurant, which noticed. It is very motivating for us, when we read such a warm reviews. See you in Krakow and in Bonerowski Palace. More 

Grevinge, Denmark
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 August 2016

This hotel is perfectly located on the old main market square in Krakow. Only a 9 minute walk from the central railway station with direct trains to the airport. The hotel is beautiful, rooms spacious, bathrooms incl. showers very well maintained. One of the best hotels in Krakow, with all major attractions and city neighbourhoods within easy walking distance. The... More 

Helpful?
Thank Kim S
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for the opinion added . It is very important to us that you are satisfied with our services. Thank you on behalf of myself and the staff. It's very motivating. More 

Scarsdale, New York
Level Contributor
9 reviews
3 hotel reviews
Reviewed 23 August 2016 via mobile

This hotel was in the best location ever. Kraków is like a little jewel and the hotel sits right on the main square. It's one of the most fabulous squares I've ever seen. The city is wonderful. The hotel is beautiful. Old world with enormous apartment-like rooms. The bathrooms are more modern than the room.

Helpful?
Thank RuralMom3
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for your opinion. We hope that you will return to our hotel and to Krakow. More 

UK
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 21 August 2016

The hotel is on the main square with so many restaurants, people, church, market stalls, cloth hall, horse drawn carriages, the whole square was buzzing with stage and traditional singing and dancing while we were there. The hotel is elegant, the staff very pleasant and helpful, and the rooms large and high ceilinged with opulent furnishings, the bathroom is fully... More 

Helpful?
Thank captnkirk
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Your feedback is most important for us. Thank you for it. We are pleased that your stay was pleasant and comfortable. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $164 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#35 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from The Bonerowski Palace staff and other travellers.
8 questions
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Questions? Get answers from The Bonerowski Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room which overlooked the biggest square in the EU - no problems with noise and the view from the balcony was Papal.”
 of 5 bubbles MarcWeinzweig, 19 Oct 2016 | Read review
“For space and style, try a suite”
 of 5 bubbles kennethh708, 28 Sep 2016 | Read review
“go for a room on 3rd floor or higher - expect a bit of noise from the street during weekend nights if you sleep with your windows open.”
 of 5 bubbles kimsA1282RP, 29 Aug 2016 | Read review
“High floors are good.”
 of 5 bubbles captnkirk, 21 Aug 2016 | Read review
“You have to choose the one suite on the 3rd floor (I believe it's called the Manggani?) for views of the square.”
 of 5 bubbles cvtminch, 19 Aug 2016 | Read review
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