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The Bonerowski Palace

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The Bonerowski Palace
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430 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Newcastle
Reviewed 30 November 2016 via mobile

Second stay here this year. Hotel has so much character. ALL the staff are really great, very friendly and helpful. Rooms are amazing. Breakfast is really nice, all the normal buffet and hot choices but also have "live cooking" options. Drinks are not expensive for a top class hotel in the best location on the main square. Sat out until...

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Helpful?
Thank strakerbp
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you and welcome you frequently :-)

Shrewsbury, United Kingdom
Reviewed 10 November 2016

As I understand it, this hotel was once a palace owned by the Boner family and if you fancy an authentic palatial experience then this is the place. We upgraded to a suite and I don't ever recall having so much palatial "space" combined with regal rather than modern luxury. Furnishing and fabrics luxuriant and the heaviest curtains against the...

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Thank King_of_America_86
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We thank you for your opinion. We hope that you will return to the Palace!

Warsaw, Poland
Reviewed 30 October 2016

Review collected in partnership with Amoma.com
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Thank David F
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Reviewed 27 October 2016 via mobile

If travelling in part of the world come and stay at this beautiful hotel. We stayed three nights and looked after very well. Our room on second floor was quiet, comfortable and beautifully appointed. Thank you The Bonerowskl Palace for making this part of our travels something to remember

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Thank Janette C
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your opinion. We are pleased that your stay with us provided you many beautiful memories.

Reviewed 25 October 2016 via mobile

We have booked and prepaid for two nights. We new that we will arrive late . When we arrived to the hotel , they'd told us that we are full and sorry. Sorry for not having room for guest that already payed. We had to look for other hotel We had to pay again , we know we will get...

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Thank Moshe W
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Sir. The room was not sold again, only experienced independent technical problems. Hotel could not be contacted, because the way your were several intermediaries. Additionally, you proposed hotel on the same standard. Free dinner. Apparently the transport of luggage. Free upgrade for another night. For all the suggestions answer you "No" Hotel did everything you could do. We are sorry...

Bridgend, United Kingdom
Reviewed 20 October 2016

Room upgrade given when we arrived - the suite was massive and well appointed - remember this is NOT a Hilton or at her chain so is very different. Bed was ok not fantastic but the rest was great. Breakfast was good and well supplied. Dinner was good but slow - not sure if kitchen could cope with the numbers,...

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Thank MarcWeinzweig
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for the opinion added. We hope that you return to Bonerowski Palace

Sheffield, United Kingdom
Reviewed 13 October 2016 via mobile

Relaxed, stylish & extremely professional staff Wonderful way to start the day Checked out the hotel, on return would stay here Breakfast menu, so many choices, suit every taste Quality & affordable Wine menu excellent Can I move in

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Thank Chris H
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you and welcome you frequently :-)

kent
Reviewed 28 September 2016

Think National Gallery rather than Tate Modern. Traditional and tastefully designed, our suite was very spacious and noise-free. The location cannot be beaten if you want to be in the heart of things. Breakfast was good. Restaurant OK. Our disappointment was that we did not attend the much advertised Chopin concert in the hotel. We had been told just to...

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Thank Kenneth H
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for adding comments. Sorry because of the Concerto, but I promise that next time we will organize a concert especially for you.

Reviewed 25 September 2016 via mobile

Liked the hotel. The location was fantastic. They gave us free dinner since there was no mini bar in our room. Left the window open since it was hot but couldn't sleep because it was too noisy outside. Everyone was very helpful and friendly.

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Thank Shahla M
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for your kind words. This is very important for us. I hope that we are visiting.

Reviewed 18 September 2016 via mobile

Had a lovely few days in Kraków but definately this restaurant in the beautiful main square gave us the best service. Food was delicious and was served beautifully and the staff were lovely especially a lovely young man( unfortunately I have forgotten his name ) who was very attentative and worked very hard. Highly recommend this place.

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Thank Janette L
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us :-)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $165 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#36 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from The Bonerowski Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“JUST be a kind person TREAT the desk clerk with respect and it will be ok!!!”
 of 5 bubbles thomaspF4369UE, 31 Dec 2016 | Read review
“There are so many better hotels unless you get a cheap deal stay somewhere better.”
 of 5 bubbles masonic9, 25 Dec 2016 | Read review
“get one with a view of the sq”
 of 5 bubbles KeithP776, 20 Dec 2016 | Read review
“We had a room which overlooked the biggest square in the EU - no problems with noise and the view from the balcony was Papal.”
 of 5 bubbles MarcWeinzweig, 19 Oct 2016 | Read review
“For space and style, try a suite”
 of 5 bubbles kennethh708, 28 Sep 2016 | Read review
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