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The Bonerowski Palace

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The Bonerowski Palace
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458 Reviews from our TripAdvisor Community

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Showing 391: English reviews
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Henley-on-Thames, United Kingdom
Reviewed yesterday NEW

Contacted the Hotel by e mail and corresponded with Jakub who was extremely helpful. Price was excellent considering it was right at the end of the main square. Jakub booked us a cab from the Airport and arranged tours. The rooms were very comfortable. We had dinner in the restaurant and the food was excellent. Breakfast could not have been...

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Thank JohnboyOxon
London, United Kingdom
Reviewed yesterday NEW

Located right on the main square (small entrance on the side street), this is a lovely find. We moved from the Grand Hotel to the lovely Bonerowski Palace and couldn't have been happier. Kudos to the terrific reception : Natalia, Viktoria and Jakub. Their fabulous service (especially Natalia - we worked mostly with her) and willingness to help in every...

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Thank MS101010
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

What can I say other than the hotel is amazing. The rooms are beautifully appointed with great views of The Square. Staff throughout the hotel could not do enough to make my stay pleasant and memorable. If you are going to Krakow, Bonerowski Palace is THE PLACE to stay. The only negative and I mean ONLY negative was booking the...

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Thank ClipperGlobeTrotter
Tonyc32
Reviewed 2 weeks ago

So we stayed here for a single night as part of research for arranging a friend's wedding much later in the year. The hotel is in a great location, that can't be denied. Our issue was with the room itself. It was fine size wise, a bit dark in the bathroom. When we entered the room it was incredibly hot....

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Thank Tonyc32
Oakham, United Kingdom
Reviewed 2 weeks ago

Lovely boutique hotel in a great location. Breakfast is amazing - one of the best we have experienced. Dinner is also a treat and far better than other restaurants we tried in Krakow. Staff very helpful and attentive.

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Thank Michael J
Toronto, Canada
Reviewed 4 weeks ago

I've stayed in this hotel for 3 nights during my short visit to Krakow this January. I found the hotel very clean and conveniently located on the main square. The room was a bit smaller than expected, but was very clean and had all the amenities. Considering the nightlife outside, I found that sound isolation is great. My only major...

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1Thank apgoesplaces
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for adding your review. We always try to make the hotel stay comfortable. Problems with the temperature in the rooms have already been resolved. It's a very old building. Not everything is perfect. The tenement house is 500 years old. Sometimes something stops working. We hope you will still visit us. See you in Cracow

London, United Kingdom
Reviewed 4 weeks ago

I took my parents to Krakow for their 50th Birthday. My dad has now stayed there 4 times and he recommended Bonerowski. What a beautiful hotel with lovely staff, The location is excellent and i loved the winter garden. Thank you so much

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Thank lillyrutherford
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We are very greatful for choosing our Palace Bonerowski for you stay. Thank you very much for your opinion and we are looking forward to see you here again.

Reviewed 4 weeks ago via mobile

Amazing beautiful hotel could not recommend more !!! Lovely rooms, breakfast and amazing location right on the square and not noisy at all like some other reviews said ! Beautiful location horses and carriages outside St Mary's church and markets ect ..... Foods amazing in Poland and I'm miss fussy pants couldn't recommend Poland this hotel or the tours enough...

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Thank 12vic
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much. It is worth the hard work for such reviews. It is very motivating for us. See you in Cracow.

Cleveland, Ohio
Reviewed 22 March 2017

This was our very first trip to Poland and we were excited! First of all, we love Krakow! We took the train from the airport into the city (my husband is so much better at navigation than I will ever be). We struggled with the ticket machine at the train station (connected o the airport and easy to access)... mainly...

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1Thank tracyamarek
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for adding your review. You devoted a lot of time and we are grateful for that. We are glad you enjoyed your time in Poland. This is very important for us. Poland is a beautiful and hospitable country. Your well-being is most important to us. We always make every effort to get the best memories out of here....

Hua Hin, Thailand
Reviewed 18 March 2017

It is a small but good hotel, you feel that you have come back in time, when you stay a the hotel. But the say it i is 5 star hotel, that is not true, the service is not 5 star, but still good. It has the best lokcasen in Krakow. And the food in the holtel is good. I...

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Thank Carsten I
Hubert C, Kierownik ds. PR at The Bonerowski Palace, responded to this review

We are very greatful for choosing our Palace Bonerowski for you stay. Thank you very much for your opinion and we are looking forward to see you here again. Thank You

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $214 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#39 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from The Bonerowski Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All seemed clean and soundproofed”
JohnboyOxon, 27 Apr 2017 | Read review
“luxury suite”
lillyrutherford, 28 Mar 2017 | Read review
“We will return book early”
raybC354KS, 2 Mar 2017 | Read review
“Rooms very spacious and quiet”
Rosiehazell22, 8 Feb 2017 | Read review
“Fill up on the Breakfast. It will keep you going all day”
  • Bedroom 102
  • Room 102
forensicedd40, 1 Feb 2017 | Read review
5 of 5