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andel’s by Vienna House Cracow

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#21 of 256 Hotels in Krakow
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andel’s by Vienna House Cracow
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1,684 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
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Redcar, United Kingdom
Reviewed 2 days ago NEW

The hotel staff were friendly and helpful. It's got a great location next to a shopping center but only a 5 minute walk from the old town. The room was clean. If i went back i'd stay there again. We didn't try use the facilities as we were traveling so i cant comment on them.

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Helpful?
Thank stevenjones22
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Steven, I will certainly share this feedback with other team members. We really appreciate your opinion. We are full of joy that we could have dealt with your expectations. Please do not forget to recommend us to your friends. I hope that you will have another opportunity to return with them to andel’s by Vienna House Cracow. We will...

Reviewed 4 days ago NEW

Great service, right next to the shopping centre and close to the marketplace. Meetingrooms are good and the breakfast is also really good. All in all a great place to stay both for business and pleasure.

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Helpful?
Thank Hege S
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Hege, Thank you very much for taking your time and writing nice words about our hotel. We are delightful that you had such a memorable stay. We are glad that you appreciated quality of service given to you by our staff. We do hope that you or perhaps somebody from your family or friends will visit us in the...

Melbourne, Australia
Reviewed 6 days ago NEW

This hotel was conviniently located right next to the train and bus stations and walking distance from old town. It was immaculately clean and service was excellent. The room was a good size and they had a lovely 'reward system' where if you chose not to have your room serviced (which we often don't) you put a little bag on...

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Helpful?
Thank HolidayKat_86
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review on TripAdvisor. Thank you for enumerating our location rooms cleanliness and I am pleased to hear you enjoyed small touches like our hotel green policy. We are sorry about caused by the smoke. I will definitely share your kind words...

London, United Kingdom
Reviewed 1 week ago via mobile

A good hotel for business or exploring Krakow. Centrally located with good access to trams and buses. This is my second visit here and I would come back again. The rooms are clean and pleasant and the staff are friendly.

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Helpful?
Thank FASTMAN2306
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Gust, Thank you for your kind words and sharing your memories with us. We appreciate your loyalty and taking the time to share your experience here on TripAdvisor. Thank you for mentioning our amenities as well as our friendly staff. Combined with our location and easy access, whether you are staying in or going out andel’s has something for...

Oxford, United Kingdom
Reviewed 2 weeks ago

What a great hotel. Great location for the city centre, close to the restaurants and shopping Mall. The in house bar, Oscars is brilliant, lovely relaxed atmosphere with great staff. Reception staff excellent. Did not use the restaurant so can comment, we ate out every day. Great standards in the room, very clean, modern and quiet. Fast free WiFi with...

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Helpful?
Thank Zeke131358
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Zeke, Thank you for this marvelous review and for your stay. We are really happy, that you not only had a great time with us but you also could highly enjoy Cracow and we especially could excite you with our rooms and friendy staff. Thank you for your recommendation in this regard. Of course the whole andel's team would...

Leeds, United Kingdom
Reviewed 2 weeks ago

It is a very central hotel to the station and to the town so it is easy to get about. The staff are very friendly and helpful and the rooms are also lovely and spacious. The maids did a great job and was always happy with how clean my room was after turndown service. Overall a lovely experience! I also...

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Helpful?
Thank JoD7891
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you so much for this outstanding feedback. We are thrilled you had such a spectacular time with us and in Cracow. We do appreciate your warm words and that you felt so comfortable because of the location and it's easy access to the public transportation, the breakfast variety and our friendly team. Please be sure that the...

Reading, United Kingdom
Reviewed 2 weeks ago

great hotel one minute walk to a great big shopping mall with lovely shops and eating houses lots of coffee houses and a very busy place , a few yards to the main railway station , and a few minutes walk to a lovely big park well worth going to

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Thank 193jan
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Jan, We are so happy your enjoyed your visit in Cracow and we appreciate your comments here on TripAdvisor. Thank you very much for your kind words about the andel‘s by Vienna House Cracow. It is very nice to read you were satisfied with design hotel with good location. We look forward to your future visits. Best regards, Joanna...

Haworth, United Kingdom
Reviewed 3 weeks ago

A very nice stay in this ideally located, modern, spotlessly clean hotel.Staff excellent. Bar area great. Breakfast really good with a choice covering all tastes and plenty of it! In a perfect spot to tour the city. Just the job and would not hesitate to stay here again.

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Helpful?
Thank Kevin M
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Kevin, Thank you for choosing andel’s Cracow and sharing your experience on TripAdvisor. We appreciate you taking the time to post a review and acknowledge our team members and their efforts during your stay. We are proud of their performance and to learn that they have left a lasting impression. We all hope to see you again soon Regards,...

Ipswich, United Kingdom
Reviewed 4 weeks ago

Stayed for two nights at this hotel on a weekend break in the beautiful city of Krakow and what a great choice we made . From check in to check out everything was perfect . While checking in we told the guy on the front desk that we had a tour booked for the next day and with no hesitation...

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Thank chezal
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Chezal, We would like to thank you for your beautiful review on TripAdvisor regarding your recent visit at the andel's by Vienna House Cracow and for giving us such a nice rating. It is a real pleasure to read that you fully enjoyed your stay with us and that you liked our room with comfortable beds and nice showers...

Stoke-on-Trent, United Kingdom
Reviewed 4 weeks ago

This is the 2nd Andels hotel we've stayed at and it didn't disappoint. On arriving, the desk staff were very polite, funny and spoke extremely good English. The room is extremely modern & lavish and spotlessly clean and after 3 nights of wonderful sleep I can say the bed is very comfortable!! Most important though is that the rooms are...

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Helpful?
Thank Karl M
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Karl, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review on TripAdvisor. Thank you for enumerating our location rooms cleanliness and I am pleased to hear you enjoyed the breakfast which is perfect to start a day. Andel's has one of the best location allowing easy access to all what...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: $125 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#13 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from andel’s by Vienna House Cracow staff and other travellers.
23 questions
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Questions? Get answers from andel’s by Vienna House Cracow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on 5th floor and did not hear anything.”
 of 5 bubbles Zeke131358, 15 Mar 2017 | Read review
“over looking the square facing the station”
 of 5 bubbles 193jan, 11 Mar 2017 | Read review
“All rooms are very quiet - 514 was nice”
 of 5 bubbles SharonO92, 7 Feb 2017 | Read review
“Breakfast is included, can be a little busy so early is better serves untill 10.00am”
 of 5 bubbles Stuart866, 4 Jan 2017 | Read review
“I had room 505 which overlooked a square where the Christmas market was in situ.”
 of 5 bubbles pickblue, 6 Dec 2016 | Read review
5 of 5