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6 May 7 May
1 room, 2 adults, 0 children12
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USD 71*
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USD 71*
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USD 71*
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfree shuttleshuttle serviceold townswimming pool and saunakrakow citybus stoptown centrebusiness tripwalk in showerreception areamini barreception staffpublic transportstayed here for nightsscrambled eggsmin walksalt mines
Hotel is situated about 3 km from the Old Town, but the bus 173 line could take You there in 15 minutes. Big, comfortable and very clean room with extraordinary comfortable bed. Helpful, friendly staff could give You any information You need about the hotel...More
Thank thurin
Response from Manager O, Manager at Novotel Krakow City WestResponded 28 November 2015
Dear Thurin,
We very much appreciate your comments regarding your stay at the Novotel Krakow City West.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More
First, a disclosure that we are Accor Hotel Gold Members so we stay at Accor hotels quite a bit.....that being disclosed, not all Novotels are created equal. This was absolutely one of our favorites. The room was more spacious than others and the couch/sofa bed...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank MyBriteLife
Response from Manager O, Manager at Novotel Krakow City WestResponded 13 November 2015
Dear Guest,
Thank you for the great, warm and full of emotions review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Violetta Krzemień-Banot,
Dyrektor Operacyjny Hotelu
Stayed here in October, this hotel is great value for money and modern. Rooms are a good size and cleaned everyday!
We paid for breakfast a couple of days which I can now see why people mention it so much, it's lovely alot of choice....More
Thank AliceJLS
Response from Manager O, Manager at Novotel Krakow City WestResponded 11 November 2015
Dear Piotr Alice,
We very much appreciate your comments regarding your stay at the Novotel Krakow City West.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More
I stayed here in April whilst visiting Krakow and I must say for the price the hotel is fantastic.
It was modern, clean and the staff were friendly. Dont get me wrong its not luxury but it is great value. The only thing to watch...More
Thank Dan G
Response from Manager O, Manager at Novotel Krakow City WestResponded 9 November 2015
Dear Dan G,
We very much appreciate your comments regarding your stay at the Novotel Krakow City West.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More
Stay at the Novotel for one week with my daughter. Have stayed at the Novotel Athens this year also and would not stay at any other hotel. I would rate this hotel a definite five star without a doubt. A lovely hand made dessert for...More
Thank greekqueen
Response from Manager O, Manager at Novotel Krakow City WestResponded 9 November 2015
Dear Greekqueen,
We very much appreciate your comprehensive comments regarding your stay at the Novotel Krakow City West.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More
Response from Wojtek K | Property representative |
Dear Claire,
Thank you for your interest in our hotel.
Indeed, we are now renovating our property and we were forced to close our swimming pool. I cannot confirm at this stage that all renovations will be completed within... More
Dear Claire,
Thank you for your interest in our hotel.
Indeed, we are now renovating our property and we were forced to close our swimming pool. I cannot confirm at this stage that all renovations will be completed within two weeks.
Please let me know if you have any further questions.
Kind regards,
Wojtek Kogut
Guest Experience Manager Kraków
Response from Wojtek K | Property representative |
Hello,
Thank you for your question but is it related to our hotel?
Look forward to hearing from you,
Best regards,
Wojtek Kogut
Guest Experience Manager Krakow