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Novotel Krakow City West

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Traveller (371)
Room & Suite (185)
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Overview
  • Excellent39%
  • Very good48%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(25 reviews)
“shuttle service”(16 reviews)
“old town”(65 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,293)
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All reviewsfree shuttleshuttle serviceold townswimming pool and saunakrakow citybus stoptown centrebusiness tripwalk in showerreception areamini barreception staffpublic transportstayed here for nightsscrambled eggsmin walksalt mines
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241 - 245 of 569 reviews
Reviewed 24 November 2015

Hotel is situated about 3 km from the Old Town, but the bus 173 line could take You there in 15 minutes. Big, comfortable and very clean room with extraordinary comfortable bed. Helpful, friendly staff could give You any information You need about the hotel...More

Thank thurin
Response from Manager O, Manager at Novotel Krakow City WestResponded 28 November 2015

Dear Thurin, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 12 November 2015

First, a disclosure that we are Accor Hotel Gold Members so we stay at Accor hotels quite a bit.....that being disclosed, not all Novotels are created equal. This was absolutely one of our favorites. The room was more spacious than others and the couch/sofa bed...More

Review collected in partnership with Accorhotels.com
1  Thank MyBriteLife
Response from Manager O, Manager at Novotel Krakow City WestResponded 13 November 2015

Dear Guest, Thank you for the great, warm and full of emotions review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu

Reviewed 10 November 2015

Stayed here in October, this hotel is great value for money and modern. Rooms are a good size and cleaned everyday! We paid for breakfast a couple of days which I can now see why people mention it so much, it's lovely alot of choice....More

Thank AliceJLS
Response from Manager O, Manager at Novotel Krakow City WestResponded 11 November 2015

Dear Piotr Alice, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 6 November 2015

I stayed here in April whilst visiting Krakow and I must say for the price the hotel is fantastic. It was modern, clean and the staff were friendly. Dont get me wrong its not luxury but it is great value. The only thing to watch...More

Thank Dan G
Response from Manager O, Manager at Novotel Krakow City WestResponded 9 November 2015

Dear Dan G, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 3 November 2015

Stay at the Novotel for one week with my daughter. Have stayed at the Novotel Athens this year also and would not stay at any other hotel. I would rate this hotel a definite five star without a doubt. A lovely hand made dessert for...More

Thank greekqueen
Response from Manager O, Manager at Novotel Krakow City WestResponded 9 November 2015

Dear Greekqueen, We very much appreciate your comprehensive comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 60 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#40 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 60 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Krakow
#20 Business Hotel in Krakow
#40 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (371)
Room & Suite (185)
Dining (38)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
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Claire M
11 March 2018|
AnswerShow all 7 answers
Response from Wojtek K | Property representative |
Dear Claire, Thank you for your interest in our hotel. Indeed, we are now renovating our property and we were forced to close our swimming pool. I cannot confirm at this stage that all renovations will be completed within... More
1
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Charmaine M
22 January 2018|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello, Thank you for your question but is it related to our hotel? Look forward to hearing from you, Best regards, Wojtek Kogut Guest Experience Manager Krakow
0
Votes
Room Tips
"top floors have a nice view"
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"Away from the construction work"
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"Room with river views"
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"sixth floor rooms seem to be very spacious"
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