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Novotel Krakow City West

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Novotel Krakow City West
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991 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Showing 453: English reviews
Reviewed 28 October 2014

This hotel is great for anyone who is going to Krakow for a short break and stay. The hotel is not that far from the airport and not very much in a taxi. The hotel is outside the city but is around about a 30 minute walk to the centre of town which can be travelled too using either a...

Thank greenplane
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your five star review of Novotel Krakow City West. We are delighted that you had a excellent stay with us and enjoyed our beautiful city. Look forward to welcoming you once again in the future. Sincerely Nitin Bhatia General Manager

Sindelfingen, Germany
Reviewed 24 October 2014

Review collected in partnership with Accorhotels.com
Thank Budapestfor4
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Melbourne, Australia
Reviewed 14 October 2014

Stayed for 6 nights in October. We stayed in an unrefurbished room. Did not eat at the hotel nor used the swimming pool. Cons - 1. Hot room every night because the airconditioner was turned off every night. Reason given was that aircon automatically switches off when it is 15C outside. It's a weak excuse for such a money pinching...

3Thank PlanetTravel247
Minneapolis, Minnesota
Reviewed 12 October 2014

This hotel is a reliable bargain for Krakow. It is not close to the city center, nor any attractive eating opportunities or shopping, but taxi rides are so reasonable in Krakow that it doesn't really matter. There is nothing interesting about the décor or surrounding neighborhood, rather everything exudes a sterile modernity. There are always noisy tourist groups checking in...

1Thank Daniel F
Reviewed 8 October 2014

A nice hotel to stay in a few kilometers fromthe main square, bus stop outside. We checked inquickly but just got the basic hello. Not much in the way of information offered , I suppose its ask and you shall recieve. Not much tourist info available such as leaflets or map. Nice rooms and friendly bar staff. Breakfast was good...

Thank DublinWillow
Toronto, Ontario
Reviewed 19 September 2014

Started with really nice helpful staff, then a good sized clean and comfortable room with large bed and flat screen tv. Deluxe Coffee machine was great in the mornings but when I arrived the was a tray with four wonderful chocolate truffles and a personal note from the Manager welcoming me. Restaurant was very good with local and international food...

Review collected in partnership with Accorhotels.com
Thank Wally G
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your positive comments regarding your recent stay at Novotel Krakow City West. My team and I are delighted that you had an excellent stay with us and we look forward to welcoming you once again. Sincerely Nitin Bhatia General Manager

Brasov, Romania
Reviewed 16 September 2014

Review collected in partnership with Accorhotels.com
Thank Nicolae R
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Orange County, California
Reviewed 13 September 2014

Very good hotel with the exception of the lady(named Sofia)an employee assigned at the breakfast buffet... She needs to learn how to smile to the hotel guests. She needs good customer service. Rooms are great and front desk employees are courteous and professional. I hope they would tell the smokers not to stand by the main entrance door so people...

1Thank litovd
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for reviewing Novotel Krakow City West. Overall, I am delighted to note that you had a great stay with us and found the Front Desk staff professional and courteous. Moreover, I have carefully noted your negative feedback and we will do our utmost rectify the issues. Hope to have the opportunity to welcome you...

New Berlin, Wisconsin
Reviewed 8 September 2014

Great value. Very modern and inexpensive. Clean, comfortable room with air conditioning and wi-fi. The staff was very courteous and spoke excellent English. The hotel had free shuttle service to the city center twice a day. Taxis at other times were very inexpensive.

Thank John13355
London, United Kingdom
Reviewed 1 September 2014

This is a good all round hotel, that has only a few basic faults that I suppose ensure it stays a 4 star hotel, and not a higher grade. Firstly, the breakfast is the same each day, with only a limited hot buffet. Secondly, the exterior is poorly maintained, the concrete is flaking off and the metal supports are showing...

2Thank Daniel P

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  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The 4-star Novotel Krakow City West will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area dedicated for kids. The hotel's spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. At Novotel, your well-being is of utmost importance, which is why the time spent at Novo2 Lounge Bar, with live music, will be a great way to close an eventful day. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $54 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Travelocity and TripOnline SA so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#7 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#27 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
25 questions
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Richmond, United Kingdom
Richmond, United Kingdom
9 days ago

See all questions (25)

Questions? Get answers from Novotel Krakow City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better view facing the entrance”
 of 5 bubbles rolycottam, 11 Nov 2016 | Read review
“Ask for rooms on the front, They have a good view....”
 of 5 bubbles PrashantGupta220688, 27 Oct 2016 | Read review
“rooms also have a mini bar and wifi access”
 of 5 bubbles B1467PZjohnb, 20 Oct 2016 | Read review
“StY away from 1026”
 of 5 bubbles Jcgnj, 14 Oct 2016 | Read review
“No problems all was well.”
 of 5 bubbles 793hilaryj, 2 Oct 2016 | Read review
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