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Novotel Krakow City West

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Novotel Krakow City West
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Showing 463: English reviews
Peterhead
Reviewed 21 April 2015

Review collected in partnership with Accorhotels.com
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1Thank VeryHappy2015
Joanna W, Manager at Novotel Krakow City West, responded to this review

Braila, Romania
Reviewed 20 April 2015

Review collected in partnership with Accorhotels.com
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1Thank Stancu_dot_ro
Joanna W, Manager at Novotel Krakow City West, responded to this review

glasgow united kingdom
Reviewed 13 April 2015

This is a great hotel to stay at in Krakow , rooms are spot on , the usual coffee tea and safe affair , and a mini bar , but the thing that made it special for us was the staff , they couldn't do enough for us , always smiling and nothing a bother ! . the hotel has...

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1Thank steinerdavid
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear guest, Thank you very much for sharing your opinion and for your good review. We are very proud about the fact that you loved the hotel and the restaurant, but in special, about the kind words dedicated to our colleagues, as they will mean a motivation for us to keep working in the same direction. We really look forward...

Lund, Sweden
Reviewed 9 April 2015

The hotel is super nice, spacious rooms, very clean, well equipped. There is a water supplier in every corridor! The breakfast is really enjoyable, wide range of local and international selection. Location is perfect by car, or easy to take the bus (stops right in front), walking to the tram is also an option. The hotel also has a free...

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Thank Hholdy
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear guest, Thank your very much for choosing our hotel and for sharing your opinion on Trip Advisor. We always endeavor to fulfill the wishes and expectations of our guests, ant it seems that during your stay we achieved our goal. We are glad to see we provided you with a good quality service. It would be a great pleasure...

London, United Kingdom
Reviewed 26 March 2015

Set in the drab corporate business corridor of Krakow - the Novotel City West looks over either a busy road with lots of big office blocks adorned with corporate logos or a dismal carp park bordered by some bleak wasteland. When you're on a two day business trip you look for two basic things in a hotel 1. A good...

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Thank Robotkev
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for taking the time and telling us about your experience at the Novotel Kraków City West. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; day by day we are changing something, create new ideas and offers for our guests satisfaction....

London, United Kingdom
Reviewed 26 March 2015

Stayed for 3 nights, do not be put off by exterior or location (just outside of the city) Fab facilities, fab rooms, fab staff. £3 by taxi into the old town. Or a free shuttle bus that runs twice a day in to old town. Breakfast buffet, excellent.....had lunch and a late night snack from the hotel bar, both were...

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3Thank Lasvega05
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for the very positive comment. We are very happy you have chosen Novotel Kraków City West. We are appreciate for opinion about your stay and nice experience. It is nice that you mention our Novo Sqaure Launch Bar and our location which was quiet convenient for you. I hope the beautiful city of Kraków and its...

dubai
Reviewed 23 March 2015

Stayed in Novotel for 3 nights what a lovely clean hotel breakfast was lovely.. Staff were all polite and friendly... My only complaint will be it was to warm in rooms found out there was a problem with air conditioning... Was asked be moved after 2 nights...i accepted due to heating but found out they wanted me & friends to...

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Helpful?
Thank allison40
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience. Please allow me to express my sincerest apologies for inconvenience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At Novotel, we strive to provide a superior service for every customer; therefore your opinion is very important...

Ware, United Kingdom
Reviewed 15 March 2015

My daughter and I have just returned from a 3 night break at this hotel. We were on the 11th floor and found it to be extremely hot and was unable to cool it down. We also felt it was a long way from the city centre although the hotel does supply a courtesy bus which leaves the hotel at...

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Helpful?
1Thank Jan B
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for taking the time to write your opinion. We very much appreciate your positive comment regarding your stay at the Novotel Kraków City West. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. I feel also fully responsable and commited...

Sofia, Bulgaria
Reviewed 13 March 2015

I deeply enjoyed my stay in Novotel Kraków City West, Poland, even it was for just one night. Highly recommend this hotel to all kind on visitors, and especially for doing business in that beautiful city. Excellent staff and service. It was enjoyable being a guest of Novotel Kraków City West, Poland.

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Helpful?
1Thank Radostin D
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience from your stay at Novotel Krakow City West. We are really glad you had satisfying stay and that you enjoyed the hotel with it's facilities. I am happy to hear that our staff and services contributed to your positive experience. Warm invite you again and looking...

Amersfoort, The Netherlands
Reviewed 2 March 2015

I enjoyed my stay at the Novotel in Krakow. The staff at the front-desk were friendly and helpful with matters like supplying local knowledge about busses and a map. Good breakfast and a nice clean room.

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1Thank rouderaa
Joanna W, Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you for your stay at Novotel Kraków City West and for sharing your experience on TripAdvisor. I am happy to read that your visit was satisfying. With pleasure I will share your comments with our Team. Positive opinion from satisfied clients is our greatest reward - thank you. Warm invite you again and I hope we will...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The 4-star Novotel Krakow City West will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area dedicated for kids. The hotel's spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. At Novotel, your well-being is of utmost importance, which is why the time spent at Novo2 Lounge Bar, with live music, will be a great way to close an eventful day. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $57 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com and Priceline so you can book your Novotel Krakow City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#9 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#30 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
31 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room first”
 of 5 bubbles PeterB507, 12 Feb 2017 | Read review
“Ask for room on a high floor! Better views...”
 of 5 bubbles sawadee_1, 6 Feb 2017 | Read review
“Better view facing the entrance”
 of 5 bubbles rolycottam, 11 Nov 2016 | Read review
“Ask for rooms on the front, They have a good view....”
 of 5 bubbles PrashantGupta220688, 27 Oct 2016 | Read review
“rooms also have a mini bar and wifi access”
 of 5 bubbles B1467PZjohnb, 20 Oct 2016 | Read review
5 of 5