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Holiday Inn Krakow City Center

Booking.comUSD 121*
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#40 of 258 Hotels in Krakow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Krakow City Center
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1,425 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Krakow City Center
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Showing 1,098: English reviews
Baltimore, Maryland
Reviewed 2 weeks ago via mobile

Only one staff member greeted me or replied when I said my daily greetings as I left and returned to the hotel. The rest looked at me as if I stepped out of a space ship. I am an executive here on business and No, I do not look like you. You work in the hotel industry. If the Holiday...

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Helpful?
1Thank HeathKelly1
Yossi321, General Manager at Holiday Inn Krakow City Center, responded to this review

Dear Guest , Wow, This complaint is the first for my Hotel and first for me over the 40 years I am in the hotel business. In our Hotel through out the year we had guests from all walks of life including all colors and religions. Would your response be that you were not greeted well by my staff as...

Island of Malta, Malta
Reviewed 2 weeks ago

Our good experience started off before our arrival. One of our party (5 rooms) inadvertently cancelled the whole reservation. Our panic was short lived as on phoning the hotel, they assured us that the reservation would be reinstated with the original prices/conditions first thing in the morning (once the reservations office opened). Check-in was quick and easy. Front desk staff...

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Helpful?
Thank Kevin B
Holiday I, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear Kevin B, Thank you for taking the time to write your review. I'm glad to read that you have enjoyed your stay in Holiday Inn Krakow City Centre . We will be more than happy to host you during your next visit to Krakow. Best regards, Szymon Nankiewicz Deputy Front Office Manager

Portsmouth, United Kingdom
Reviewed 2 weeks ago

My friend and I just spent 3 nights at this hotel. The weather was not great but the warmth of everyone associated with the hotel made up for it. From the moment we were picked up at the airport by the taxi arranged by the hotel, we were impressed by the city! The taxi drivers that drove us to and...

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Helpful?
Thank LouiseR2020
Holiday I, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear LouiseR2020, Let me take this opportunity to thank you for your stay with us. I'm happy to read that you find our service and amenities attractive. We hope to host you as our guest again in the near future. Kind regards, Szymon Nankiewicz Deputy Front Office Manager

Reviewed 2 weeks ago

Stayed here for a second time this year. Hotel is beautiful and cheap for an upscale hotel in a major European city. One problem that didn't affect my rating was the shower pressure. Other than that, I love it!

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Helpful?
Thank Ephraim Y
Holiday I, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Ephraim Y, Thank you so much for your return visit. We are very happy you enjoy our hotel. We appreciate your feedback and remark on area to improve. We are currently working on solution for this issue. I hope you will visit us again in the future and will have possibility to provide you another great experience. My best...

kilkenny
Reviewed 2 weeks ago via mobile

Stayed here on our weekend trip to krakow. Nice and central. Short walk from central station. Room was very comfortable and providing complimentary water for guests is a nice touch. Food was good at the restaurant. Drinks good at the bar. Staff friendly

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Helpful?
Thank cumminsfamily
Holiday I, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear cumminsfamily, Thank you very much for your kind words about our hotel and our staff, I am pleased to pass your comments to our employees, who strive to meet our guest's expectations. We hope to host you as our guest again in the near future. Kind regards, Szymon Nankiewicz Deputy Front Office Manager

Warsaw, Poland
Reviewed 2 weeks ago

Very pleasant stay, friendly staff. I was upgraded to Executive room. Welcome letter and fruits were waiting for me. Nice and helpful service as always. A wide range of food and drinks during breakfast. Fantastic location.

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Helpful?
Thank diuna41
Holiday I, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear diuna41, Thank you for taking the time to write your review. I'm glad to read that you have enjoyed your stay in Holiday Inn Krakow City Centre . We will be more than happy to host you during your next visit to Krakow. Kind regards, Szymon Nankiewicz Deputy Front Office Manager

lakes
Reviewed 3 weeks ago

We were welcomed so warmly by Agnes and upgraded to a deluxe room as we are loyalty club members. The room was lovely-large, quiet, very clean and comfortable. Great location on the edge of the old centre-literally only 5 mins walk to the main square. Just got back today and would recommend without doubt.

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Thank catherineY
Reviewed 3 weeks ago

This is a great hotel in Krakow. It is conveniently located near the city center. All staff are very friendly and helpful. The rooms are very modern and very clean. Great breakfast buffet! We were very happy with this hotel.

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Thank Mr Philip L
Boston, Massachusetts
Reviewed 3 weeks ago

We were upgraded to and executive room with a late checkout. Service by all staff was impeccable. Very close to the old city which makes sight seeing very convenient. Lots of dining options close by, which makes this an ideal holiday hotel (inn)

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Thank Pmjworld
Toronto, Canada
Reviewed 3 weeks ago

Outstanding hotel. Best breakfast buffet I have ever had in all my numerous travels service and staff was excellent and very accomodating. Excellent location and walking distance to fine and casual dinning and many shops

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Helpful?
Thank Barry370

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Impresja Restaurant
Impresja Restaurant
Cuisines: Polish, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Holiday Inn Kraków City Centre hotel is conveniently located in the heart of Kraków's Old City, only minutes away from the main Market Square, Kazimierz Jewish Quarter, Wawel Castle, the central train station and bus terminal, and Kraków's biggest shopping centers. ... more   less 

Additional Information about Holiday Inn Krakow City Center

Address: Wielopole 4, Krakow 31-072, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $144 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Krakow City Center 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Holiday Inn Krakow City Hotel Krakow
Krakow Holiday Inn
Hotel Style:
#16 Business Hotel in Krakow
#25 Luxury Hotel in Krakow
#28 Family Hotel in Krakow
#34 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Krakow City Center staff and other travellers.
37 questions
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Questions? Get answers from Holiday Inn Krakow City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room on a higher floor with a view”
Aditya99999, 20 May 2017 | Read review
“Ask the hotel, they will do their best to help,with your requirements”
925robinc, 7 May 2017 | Read review
“I asked for quiet rooms when making the reservation and that's exactly what we got.”
O4291EGkevinb, 6 May 2017 | Read review
“A room facing inwards may not have a view, but quiet”
LouiseR2020, 6 May 2017 | Read review
“we had room 306-very large and quiet”
catherineY, 1 May 2017 | Read review
5 of 5
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USD 121* /night
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Prices are for 1 room, 2 adults
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