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BEST WESTERN Krakow Old Town

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767 Reviews from our TripAdvisor Community

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Showing 568: English reviews
swindon
Reviewed 24 February 2014

Excellent hotel. Good service, good food . Excellent rooms.Very convenient for Krakow old town centre.Very modern by any standard and it appears to have had a facelift very recently. The bar does not stay open late but centre bars are very close

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Thank robhardy99
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you so much for your opinion. It was a great honour for me to read it. I hope you will stay with us also during your next visit to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

Leeds, England, United Kingdom
Reviewed 22 February 2014

Just returned from a 3night stay at this hotel. We had a room in the jazz block and it was lovely. The bathroom was new and so clean and the bedroom was perfect size and nice and warm. All of the hotel staff were lovely and the breakfast was varied just what we wanted. The main square was less than...

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Helpful?
Thank Joanne P
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you for your great opinion. It was very nice for me to read it. Hope you will come back to Cracow soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

Cambridge, United Kingdom
Reviewed 22 February 2014

Great stay at this hotel. Excellent location, 5 mins walk to market square. Hotel good value for money we had a room in the 'jazz' block & it was really comfy. Went on the aushwitz tour & salt mines organised by the hotel. Bit more expensive this way but worth it to have a guide in a small group.

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Helpful?
Thank Emily F
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you for your feedback. It is very nice that you were satisfied. Hope you will choose us one more time. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

London
Reviewed 21 February 2014 via mobile

Stayed at this hotel in recent visit to Krakow. Very good value for money. Located close to sites in the Old Town. There was work being carried out at the Hotel when we stayed there and you could hear trams outside our room window. However room was comfortable and clean. Breakfast was included in the price and had a good...

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Thank Philip R
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your feedback. It is really import for us. Yes, it coud be some tram noise, because the hotel is situated nearby the main road. We are changing the wallpapers on the corridors, but the rooms on the floor where the work is going on - are out of order. We will finished this...

Huddersfield, United Kingdom
Reviewed 11 February 2014 via mobile

Paid for a superior room and was upgraded to their new 'jazz' wing, very funky with mood lighting that flashed if you fancied a disco in the night.... Has everything you need for breakfast and central to all the main attractions, would recommend for all types of travel

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1Thank Alison1956
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you very much for your opinion. Hope you will stay with us also in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

London, United Kingdom
Reviewed 8 February 2014

We stayed in this hotel for 3 days in autumn. It was utterly charming, with friendly and efficient staff, good food, clean cosy rooms and fantastic location a short walk away from the centre of the old town. Highly recommend it.

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Thank Anastasia P
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sirs, thank you very much for your feedback. Hope you will choose us also during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

Barrow-in-Furness, United Kingdom
Reviewed 11 January 2014

Just returned today from this hotel. Being an insomniac,I;m always worried staying in hotels but this place is one of the quietest hotels(apart from trams 20 hours a day) I.ve stayed in. It.s good quality for a 3 star, the staff are friendly and helpful,the breakfast is the usual European continental style but with a good selection. The hotel was...

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2Thank kelse1990
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your good opinion. It was really nice to read it. I hope you will come back to us soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

Holmfirth, England, United Kingdom
Reviewed 4 January 2014

Came here with friends for our traditional New Year's trip. The hotel was excellent. The staff were all extremely pleasant and unfailingly helpful. Rooms were clean and comfortable. Breakfast was comprehensive and enjoyed by all the group. The bar is small but has a good atmosphere and cheap drinks. I would certainly sty here again!

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1Thank Rick B
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your very nice opinion. It was a honour for me to read it. I hope you will choose us also during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town

Manchester, United Kingdom
Reviewed 1 January 2014

My girlfriend and I returned this morning from a 3 night stay at Best Western Old Town. Overall I was pleased with the stay. We arrived at 12pm, check in isn't until 2pm but fortunately the room was ready so we were able to drop our bags and head into Krakow. The hotel is in the perfect location, a 2/3...

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1Thank BornOfFrustration
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback, each of tchem is really important for us. I know about noisy trams, but we are in the city center nerby the main road with trams, so we are not able to stop them. We always change the rooms if the Guests ask to the back site (of course if we have got...

Ipswich, United Kingdom
Reviewed 28 December 2013

My partner and I stayed here for two nights mid December 2013 to experience the Christmas Markets, the hotel itself is brilliantly located only a 2-5 minute walk to the centre of the Old Town and a 10 minute walk to the Jewish quarter. The room we stayed in was large and located on the 3rd floor at the front...

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2Thank Smileycat13
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your opinion. It is very import for us. It could be some noise from the trams, but we are in the city center nearby the main road, so we are not able to change it. Hope you will choose our hotel also in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $110 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Krakow Old Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms in the 'refurbished section; they are more modern.”
 of 5 bubbles Family5WA, 19 Jan 2017 | Read review
“We were in front of hotel & trams woke us early but we were wanting early rises to go site seeing AND we didn't miss breakfast”
 of 5 bubbles 297MikeG297, 11 Jan 2017 | Read review
“There are trams running to the front of the hotel so you may find that the rear is quieter.”
 of 5 bubbles colinw866, 22 Dec 2016 | Read review
“Jazz section nice”
 of 5 bubbles marcoIreland, 30 Nov 2016 | Read review
“ask for a high floor at the front”
 of 5 bubbles welshprof, 27 Nov 2016 | Read review
5 of 5