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Grand Hotel

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Traveller (254)
Room & Suite (154)
Dining (87)
Ratings and reviews
#94 of 268 Hotels in Krakow
Certificate of Excellence
  • Excellent43%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“old town”(50 reviews)
“the main square”(95 reviews)
“early hours”(9 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Free Parking
Pool
5 Star Hotel
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Location and contact
Ul. Slawkowska 5/7, Krakow 31-016, Poland
11.3 km to J. Paul II Balice Intl Airport
491 restaurants are within a 0.5 km radius
0.2 km from Stare Miasto
View nearby attractions and restaurants
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (700)
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522 results
Traveller rating
224
169
74
29
26
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LanguageEnglish
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224
169
74
29
26
Show reviews that mention
All reviewsold townthe main squareearly hourspublic areashigh ceilingsstreet noiseexcellent locationnoisy at nightreception staffmini barthird floorbreakfast roomwonderful hotelbars and restaurantssalt minesbreakfast was excellentscrambled eggs
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1 - 5 of 522 reviews
Reviewed 3 days ago

We spent 2 nights at the Grand Hotel. The staff are polite, friendly and helpful. The rooms were comfortable and clean. We loved having gowns and slippers, their complimentary toiletries were also fabulous and were replaced. The hotel is well situated. The breakfast was outstanding,...More

1  Thank swisswatkinsfamily
Response from PR_Manager_WII, Kierownik at Grand HotelResponded yesterday

Dear Guests, thank you so much for your fantastic feedback. It is really worth working for such comments. I will personally thank Mrs.Carolina for her attitude and devotion to our customers. The most important is that you and your family had a perfect and comfortable...More

Reviewed 1 week ago via mobile

Recently we spent 4 days in Kraków and stayed at the Grand Hotel. The hotel was lovely - great location and convenient to everything. Our room was very nice indeed and the breakfasts were delicious. The hotel staff were just delightful - nothing was too...More

Thank Eileen W
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 5 days ago

Dear Eileen W., thank you for the stay and for your kind words, especially about our delightful hotel staff. We look forward for your next arrival, so we could prepare another unforgetteble moments at the Grand Hotel ***** Kraków. Regards from all our staff. Danuta...More

Reviewed 1 week ago

It's a nice hotel, very 18th century style. The hotel is very central, short road to old town, shopping mall and train station. Breakfast was good but very small selection. Had some problem with hotel booking because they have not received our booking. And the...More

Thank Linda B
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 5 days ago

Dear Mrs. Linda B., let me thank you for the stay. I am happy that we managed to find a room for you, and that you spent a good time with us. We are longing to host you in Kraków and in the Grand Hotel...More

Reviewed 1 week ago

We stayed three nights at this very beautiful hotel. Staff was very friendly and helpful, breakfast was very good, the room was comfortable except for one noisy party night. Easy walk to the main square and plenty of restaurants within walking distance. I would return...More

Thank Donna M
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 5 days ago

Dear Mrs. Donna M., thank you for sharing your opinion on TripAdvisor web site. Thank you for nice words about our staff, breakfast and comfortable room. Knowing that our Guests have such a pleasant stay is a great award for us. We are more than...More

Reviewed 1 week ago via mobile

We stayed at the Grand Hotel for two nights over a Friday and Saturday night. The room we had was on the second floor, was a good size with large windows, a small table with chairs and a good size bed. The bed is okay...More

Thank Richard B
Response from PR_Manager_WII, Kierownik at Grand HotelResponded 6 days ago

Dear Mr. Richard B., may I thank you for your valuable feedback after your stay at the Grand Hotel ***** Kraków. We are sorry that the noise lower the quality of your stay. Please be informed that Grand Hotel ***** Kraków is located on the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast included
Business Centre with Internet Access
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 110 - USD 398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 110 - USD 398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (254)
Room & Suite (154)
Dining (87)
Amenities (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
williamtoliver
8 July 2017|
AnswerShow all 7 answers
Response from danieljcohen | Reviewed this property |
Tub and shower in ours. Good value and bfast good.
0
Votes
TimeTravel364
12 February 2017|
AnswerShow all 3 answers
Response from Anthony K | Reviewed this property |
Lift is available although you may have a bit of a walk depending on your room location. Limited English speaking TV programming.
1
Vote
hanbyholmes
31 October 2016|
AnswerShow all 2 answers
Response from PR_Manager_WII | Property representative |
Dear Madam Really sorry but we haven't public fireplaces only in our apartments. But in our restaurant are candles for all winter whereby atmosphere in our hotel it's very warm. We are located near the market square where... More
0
Votes
Google Translation
Room Tips
"We had room 41or 43 which was on the same street as a "gentleman's" club?"
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"The best rooms would be away from the street if you don't like street noise, but I'm sound sensitive..."
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"Get an inner room if you want quiet for sleep. The street side rooms are noisy on Friday & Saturday..."
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"If you are a light sleeper, request an non-street facing room."
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