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Grand Hotel

Traveller (270)
360
Panoramas (14)
Room & Suite (154)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
771Reviews
495Photos
18Q+A
100Room tips
Traveller rating
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  • 109
  • 46
  • 33
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Popular mentions
We stayed in the Grand Hotel Krakow for four nights from 5th March 2019, this hotel is like stepping back in time to an elegant era, very welcoming on the reception, beautiful décor, marble and antiques, super clean, it was indeed a very special hotel and one which we would
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Beautiful hotel, excellent location just off the main square, walking distance to Wawel Castle and cathedral, half hour drive from the salt mines Lots of restaurants nearby, we tried Polish cuisine which was absolutely gorgeous, lots of choice around the main square and off the
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Review collected in partnership with this hotel
Response from PR_Manager_WII, Dyrektor generalny at Grand Hotel
Responded 1 week ago
Dear Guests, let me thank you that you spent your 30th wedding anniversary with us, it is our pleasure. Thank you for the recommendation. We are happy you like Polish cuisine offered in the restaurants situated nearby. I would like to recommend you our Grand Signature Restaurant which also offers absolutely gorgeous cuisine. Just look on our web site or on 100Best Restaurants web site. We are hoping to see you among our Guests in the nearest future. Greetings from Kraków. Danuta Borysiak General manager and team
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Thank you for such a great stay. The staff was always there to help, right from when I booked the stay, the staff helped with arranging trips and booking us a taxi from the airport, always a quick response via email. A butler was waiting for our arrival, Ready to take our cases
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Review collected in partnership with this hotel
Response from PR_Manager_WII, Dyrektor generalny at Grand Hotel
Responded 3 weeks ago
Dear Guest, we are happy that you had a fantastic stay with us. It was our pleasure, to host you. Thank you. For me the most important is that you appreciate our staff. We are longing to have you among our Guest in the nearest future. Greetings from Kraków. Danuta Borysiak General Manager and staff
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Great trip to an unknown gem of a city, Picture postcard old town a must visit whether planning to see Auschwitz or not. We where all blown away by the beauty of the place. Great value, friendly, safe and stunning city, will be back in the near future.
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Review collected in partnership with this hotel
Response from PR_Manager_WII, Dyrektor generalny at Grand Hotel
Responded 3 weeks ago
Dear Peteryvonne, thank you for the stay and great review. Firstly, we are very happy that you like the Grand Hotel ***** Kraków with great value, friendliness and beauty. We are waiting that you go back in the near future and be our Guest. Greeting from Kraków. Danuta Borysiak General Manager and staff
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We just loved this hotel for location cleanliness and staff.All so pleasant and helpful. Decent breakfast and although some rooms are not as grand as others the overall experience was very charming 5 stars
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Response from PR_Manager_WII, Dyrektor generalny at Grand Hotel
Responded 4 weeks ago
Dear Guest, we are very happy to host you at the Grand Hotel Kraków. First of all we are glad to know you like our pleasant and helpful staff, location as well as cleanliness and breakfast. We are longing to see you among our Guests in the nearest future. Greetings from Kraków. Danuta Borysiak General Manager and staff
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Hotel
The Double Room at the Grand Hotel
Professional photo exclusively commissioned by TripAdvisorGrand Hotel
The Fireplace Suite at the Grand Hotel
Professional photo exclusively commissioned by TripAdvisorGrand Hotel
The Executive Suite at the Grand Hotel
Photo provided by managementGrand Hotel
Looking into the bedroom
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Do the rooms have any cosmetics like shower gel and shampoo in the bathroom and if so what? Thanks
Yes , a lovely range of shampoo, shower gel,soap,vanity set( cotton wool and earbuds , nail file) a shoe polisher and cloth , a shower cap.They also gave us complimentary bottled water and tea and coffee facilities in the room.some sweets too !
0 votes
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Lift is available although you may have a bit of a walk depending on your room location. Limited English speaking TV programming.
1 vote
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Dear Madam Really sorry but we haven't public fireplaces only in our apartments. But in our restaurant are candles for all winter whereby atmosphere in our hotel it's very warm. We are located near the market square where you can go for beautifull, romantic Winter walks. We invite you to our hotel!
0 votes
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There are both Smoking and Nom Smoking Rooms. Here is the email I have for the Grand Hotel Kraków. fom@grand.pl Hope this helps
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"Both rooms were great"
"Large spacious room but very beige! And no little luxuries "
"Mini bar was very expensive."
"tell the guests how to lower the heaters. one tends to bake in the rooms and has to leave the window open to not suffocate."
"Avoid room 24"
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PRICE RANGE
USD 107 - USD 350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel krakowgrand krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
64
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