Sorry for the delay in reviewing but i spent several nights Oct/Nov 2018 in this beautiful hotel close to The Square...I found the service and the food excellent ,the room was spotless and very spacious ..In a heartbeat i would stay there again ,a beautiful and welcoming hotel…
From our pick up at the airport by Martin to the gentleman who took our luggage from the room as we departed it was excellent. We loved the hotel, beautifully furnished, decorated and the breakfast was just lovely. The staff are so friendly and helpful and really nothing we…
Bland , boring decor total lacke lustre, we went for silver wedding anniversary and didn’t get so much as a smile from staff on the day! Central location but there are better hotels, this one misses all the bits visitors want.
Stayed at Grand Hotel Krakow during a business trip for a week. Unfortunately the 0 degrees temperature outside was too much for the hotel's heating system. Although I told them the room was cold, no solutions were found. The breakfast was poor, some of the rooms that my…
After staying in a room for 1 week, I was moved to a different room for a much higher price. I expected an upgrade, but the new room was so small, I couldn't even lay out my luggage flat on the floor (basically the 1-person bed and the wardrobe occupied almost the entire floor…