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Crystal Suites chez Helena

Booking.comUSD 133*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 133*
USD 134*
USD 133*
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Crystal Suites chez Helena
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198 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Winnipeg, Canada
Reviewed 17 September 2016

As first time visitors to Krakow, we can't comment on the price/quality of alternative accommodation but we were very pleased with Crystal Suites. The location overlooking the street was fine, street noise from all the commotion of tour groups, the lineup of restaurants and evening street entertainment below our windows was not a problem- we could open the windows to...

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Helpful?
Thank PrairieMan721
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for taking time to post your opinion about our apartments. I really appreciate your detailed review and I'm very glad that you enjoyed your stay with us. I hope to see you again in Crystal Suites! Kind regards, Anna Czerni

Yokohama, Japan
Reviewed 25 August 2016

That was the first visit at Poland. Just after arriving at the airport and the central station, we was wondering if we reach chez Helena. But it was not far from the central station, tram stops and the city centre. We enjoyed Krakow without stresses for traffic.

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Thank yoichiy302
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you for your review, I'm glad that you enjoyed your time in Krakow. I hope that you will stay with us again next time you'll visit our city. Kind regards, Anna Czerni

London, United Kingdom
Reviewed 19 August 2016

We've stayed here a number of times in the last 4 years, and for most of that time couldn't disagree at all with previous reviews, it's been great. But, but..... the last few times? I think Chez Helena are starting to take things for granted: prices are going up, a lot, each time we enquire, but standards are going down...

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Thank love-eu
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, Thank you for taking time to write your opinion about our apartments. I’m sincerely sorry that you think our standards are slipping down. I can guarantee that each day we try to do our best to satisfy our guests – old ones and new ones, guest that are staying with us right now and ones that will come...

Munich, Germany
Reviewed 17 August 2016

It has been the second time I am there and it is always very nice and relaxing, great beds, and comfortable rooms. the terrace is a wonderful place for drink in a private atmosphere. The location is great - both for the old town and the Jewish quarter including restaurants and bars.

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Thank schubiduu
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for taking time to write your review, I really appreciate your nice comments! I hope you'll choose Crystal Suites again next time you'll be in Krakow - we look forward to your visit! Kind regards, Anna Czerni

Grasse, France
Reviewed 22 June 2016

Lovely apartments situated in heart of Jewish Quarter – perfect localization to explore this beautiful part of Krakow. Staff was brilliant, always ready to help with anything – booking taxi, restaurants, tours etc. I loved how stylish the apartments were, mixing old and new furniture. Comfortable beds, fast wi-fi, fully equipped kitchenette – everything you’ll need to have nice weekend...

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Thank pyjanusz
Reviewed 15 June 2016

Staying at chez helena's was a wonderful experience. The apartment located in the Jewish district in Krakow offesr a truly unique experience and reflects the character of the neighbourhood. Modern and comfortable but with a vintage touch to it, the apartment blends into this vibrant quarter. While offering clean, comfortable,well equipped place to stay with all the amenities needed, it...

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Thank Joanna B
Reviewed 9 June 2016

Clean, great location, AC, sweet people. Everything good, recommended. It's right in the jewish quarter, many restaurants and attractions in walking distance. The staff spoke perfect English and was available almost all day for question.

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Thank PaulKlNG
Belfast, United Kingdom
Reviewed 23 April 2016

after reading all the great reviews on trip advisor, I expected a lovely place to stay. What I got was an utterly AMAZING place, that anywhere would find hard to beat!! the staff where always helpful in getting anything we needed, like taxis etc. it was so clean & had everything you could need even for a longer stay( including...

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Thank sami c
Marlow, United Kingdom
Reviewed 21 April 2016 via mobile

We stayed for my birthday in the ground level apartment with a large patio with BBQ. The apartment was lovely and so were the staff who were most helpful with organising and answering questions. The location is second to none- in a small square, surrounded by restaurants. We found ourselves at the Israeli restaurant on the square a few nights...

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Thank rosiedog10
Reviewed 16 April 2016 via mobile

We loved the location of Crystal Suites Chez Helena and liked, but didn't love our apartment. The penthouse apartment had issues with the low slanted ceiling and more than once a thud was heard. But other than that the place was great. Very decent cafes are right out the door. We chose to pay Crystal Suites for breakfast vouchers which...

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Thank Farandfine
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for your review, I really appreciate your opinion. I'm glad that you loved our location, Jewish Quarter in Krakow is undoubtedly very climatic place. I hope that you'll visit us again and check out our other apartments in Crystal Suites chez Helena, maybe they'll suit you more than our top floor penthouse. I appreciate...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Room Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Lying in the heart of Kazimierz, in Szeroka St, Crystal Suites blends bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and period detail. Each of the six individually appointed apartments is named after a Rubinstein sister. ... more   less 

Additional Information about Crystal Suites chez Helena

Address: ul. Szeroka 14, Krakow 31-053, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range: $105 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Suites chez Helena 3.5*
Number of rooms: 6
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Suites chez Helena staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Chaja and Regina rooms have a view of the square and room 2 has a private patio area for the summer.”
Tourist357, 30 Dec 2016 | Read review
“Did not like the smell in suite 2”
neu-woman1, 31 Oct 2016 | Read review
“Great studio 1st floor with terrace”
schubiduu, 17 Aug 2016 | Read review
“No elevator, so don't book top floor if you're not into stairs.”
PaulKlNG, 8 Jun 2016 | Read review
“' Manka' apt. real double bed& rear room for less noise”
438samic, 23 Apr 2016 | Read review
5 of 5
Booking.com
USD 133* /night
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PricelineUSD 133
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*Disclaimer
Prices are for 1 room, 2 adults
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