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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Polish
Location
Rynek Glowny 11, Krakow 31-042 Poland
Name/address in local language
Venetian House Aparthotel
1,315 reviews
Getting there
Great for walkers
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The Venetian House Aparthotel comes highly recommended by many guests for its value, with offerings like airport transfer and scenic market square view rooms. Reviewers consistently commend the spotless condition of the hotel, with its prime location earning additional praise for providing easy access to Krakow's attractions.
The comprehensive amenities, including well-equipped kitchen facilities, contribute to a comfortable stay, as does the friendly service from attentive staff. Guests also enjoy the vibrant atmosphere and the quiet, spacious rooms that boast impressive views.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Helpful
Amenities
Comprehensive
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My wife and i decided to visit Krakow for Xmas 2024 and wanted to be somewhere central. You cant get more centralnthan this. We booked at The Venetian and upgraded to the Superior Double with Market Square View and what a fantastic room it was too. Clean, spacious, heated well and had a small kitchen area with all appliances should you wish to cook, but why would you? Being right in Rynek Square, there are lots of restaurants, coffee shops, bakeries, even fast food places and its litterally half the price of the UK to eat out, cooking and doing dishes doesnt make sense. During cmas, the market is on the square, with the majority of it bring on the otherside of the old town hall and cloth market, which means, yes it is busy, but not noisey, but it is very picturesque! There are some beautiful views over the square, the double windows of our room open right up and you can just people watch. For our first time visiting Poland and Krakow, i dont think we could have found a better place and wouldnt hesitate to go back again.
Check in was easy, lifts to all floors, toiletries and towels supplied, hair dryer and iron also in room. Litterally, turn up, unpack and go enjoy Krakow!
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Review collected in partnership with Jet2holidays
Date of stay: December 2024
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded yesterday
Dear Kevshek, Thank you for your fantastic review! We’re delighted to hear that you had such a wonderful Christmas stay with us and that our central location, spacious and well-equipped room, and beautiful views over the square made your visit to Krakow even more special. It’s great to know you enjoyed the festive atmosphere and convenience of having everything right at your doorstep. We truly appreciate your kind words and would love to welcome you back for another memorable stay in the future! Best regards, Venetian House Aparthotel
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This was our first time visiting Krakow , what a great city you have , everyone was so friendly. We visited so many restaurants , all the food and service was excellent. We tried local foods and local drinks , again all great quality. We did all the tourist places but somehow missed the castle so we are going to have to return for that . Now onto the Venetian Hotel , on arrival we checked in with ease , very friendly desk staff , no issues checking in. We got to our room , it was very clean and spacious with the added bonus of a fridge , hob , kettle and provisions , everything we needed. We had a balcony which was a bonus. Each time we left and returned we always got a hello. Again , all staff we encountered were friendly and smiles all around. On our last day ( 20/09/24) we checked out just before 11am. The young lady at the desk was extra helpful , double checking out airport transfer for us then stored our suitcases in the back room whilst we did some last minute sightseeing. On return our airport transfer service was late and the same lady made a few calls and our lift arrived. It was this lady that told us about the castle , we have no idea how we missed it , lol. Apologies to this lady i cannot remember your name but hope she sees this , thank you very much. All in all we had a great time at your hotel and in your city. Many many thanks and we will be back.
cheers Steve & Kelly
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded 24 Sept 2024
Dear Steve and Kelly, Thank you so much, for your wonderful review! We're absolutely delighted that you had such a fantastic first visit to Kraków and enjoyed your stay with us at Venetian House. It’s great to hear that our staff were able to help make your trip even more enjoyable, and we'll be sure to pass your kind words to the young lady - Magda, who assisted you with the airport transfer and the castle recommendation! We’re thrilled you loved the city, the local food and drinks, and we’re so glad you appreciated the comfort and convenience of your room. We’ll be here to welcome you back for your next visit—don’t miss the castle next time! 😊 Looking forward to seeing you again soon. Cheers, Venetian House Aparthotel Team
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We stayed here for 3 nights and it was a lovely experience and a fantastic location. Right in the centre of literally everything, the room was clean & spacious. We went in December and it was always warm for us to come back to! You can adjust the radiators to whatever temp you need which was a nice feature. The bed was so comfy which was great after a long day of exploring krakow. The only problems I’d say about our room (not sure if all rooms are the same) is that it had a connecting door to another room and it was SO loud. At one point I thought I could hear the guests in the other room brushing their teeth. The other problem was that the television was an absolute nightmare to get working. Overall it was absolutely lovely, the staff were so nice & really helpful, you also feel really safe.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded 2 Jan 2025
Dear MegantS7487AH, Thank you for your wonderful review! We are so glad to hear that you had a lovely experience with us and enjoyed our fantastic central location, clean and spacious rooms, and comfortable amenities. It’s great to know that the warmth and adjustable radiators helped make your stay even more pleasant. We sincerely apologize for the noise disturbance from the connecting door. Please note that this door is part of the safety feature for the balcony rooms, allowing guests to access different way in case of emergancy. We understand how this may have caused some inconvenience and will look into possible solutions to improve the soundproofing. Additionally, we’re sorry to hear you had difficulty with the television, and we will work on ensuring it functions smoothly for future guests. We’re grateful for your kind words about our staff, who always strive to provide helpful and friendly service. It’s fantastic to hear that you felt safe and well taken care of. We hope to welcome you back for another memorable stay in the future! Best regards, Venetian House Aparthotel
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What can I say, this hotel is fantastic. I came with my mother for a long weekend, to sightsee and to go on the auschwitz-birkenau tour. This hotel is in a prime location in the old market square. Directly outside is the cloth hall, St Mary’s basilica and an array of fantastic restaurants (the Italian restaurant next door does the nicest mojitos!!). From the moment we checked in the staff were fabulous. Nothing was too much trouble. They even provided us with a toaster on request for our room when we informed them that we had an early pick up time for our tour so wouldn’t have been able to go to a restaurant. We stayed in room 28 which was immaculately clean and was equipped with everything we needed for our stay. The shower was probably the best shower I’ve ever used, it felt like having a massage. We had a balcony which looked over the restaurant and courtyard which was lovely to stand out on in the morning with a cup of tea, and was gorgeously lit at night. We will definitely be rebooking this hotel, and can’t wait to come back.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Taxis can’t come right up to the hotel as no cars are allowed but the taxi rank is only a short...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded 9 Oct 2023
Dear Emma J, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay at our aparthotel during your long weekend in Krakow. It's great to know that our prime location in the old market square was convenient for your sightseeing and tour plans. We're delighted that you found our staff to be fabulous and accommodating. We appreciate your kind words and look forward to welcoming you back to our aparthotel on your next visit to Krakow. If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels! Best wishes, Venetian House Aparthotel.
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Amazing stay at the Venetian over he bank holiday weekend. Hotel was very secure, needing your room card to access the main building. Rooms and hotel in general was very clean, we stayed in a superior twin room which was very spacious and had everything we needed. Bathroom had a lovely shower with non slip mats. There were ear plugs left in drawers for on a night with the hotel being located on the main square but they weren't needed as we didn't hear much noise. The hotel location was perfect, situated right on the main square, surrounded by lots of restaurants to chose from, and a few minutes walk to the shops. We were slightly concerned as when we first booked we realised most of the main restaurants were closed on Easter Sunday, but this was not a problem as there were loads of food markets on the square. We used the hotels airport transfer, which I was aware was more expensive than a normal taxi service, however I found it was worth it as they were very reliable and professional. The taxi driver who picked us up was very informative about things to do and places to eat, upon return the driver met us at the hotel to take us to the taxi, which had to be parked on one of the streets as taxis and cars are not allowed on the main square. We needed to check out of the hotel at 11am but as our flight was at night time, the hotel kept our luggage safe with them whilst we could go out and enjoy our last day. Overall the staff were very friendly and accommodating and will definitely be returning to the Venetian at some point in the future!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded 3 Apr 2024
Dear L8026TX, Thank you so much for sharing your wonderful experience with us! We are delighted to hear that you had an amazing stay at Venetian. It's fantastic to know that you found our aparthotel to be very secure and clean, and that your superior twin room was spacious and well-equipped with everything you needed. We are thrilled that you found our location to be perfect, right on the main square surrounded by a variety of restaurants and just a short walk to the shops. Thank you for choosing our airport transfer service, and we are pleased to hear that it met your expectations in terms of reliability and professionalism. It's wonderful that the driver provided helpful tips on things to do and places to eat in Krakow. We are also glad that our luggage storage service allowed you to make the most of your last day in the city, even after checking out. Your kind words about our friendly and accommodating staff mean a lot to us, and we are honored to have the opportunity to welcome you back to Venetian House in the future! Best wishes, Venetian House Aparthotel
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This is a perfect place to stay for exploring the city. Situated right on the market square, the hotel offers a central location with cozy, tucked away rooms where any noise from the streets can’t be heard. Entrance is through a courtyard with an outer gate that closes after midnight and can only be opened with a hotel card which gives a sense of security. The rooms themselves are relatively large, the kitchenette useful (and stocked with anything one might need for cooking). Reception was friendly and kept our bags on the last day. Can highly recommend!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded 28 Feb 2023
Dear LakridsKaffe, thank you for your review. We are proud of our central location, right on the Main Market Square. The comfort and safety of our guests is our priority, we are glad that you spent a nice time in Krakow and we hope to see you again soon. Warm regards, Venetian House Aparthotel
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Our first visit to Krakow and with a fantastic stay at the Venetian apartments, it definitely won’t be our last. The apartments are located on the square, close to lots of beautiful restaurants and cafes, shops and a little supermarket is a few doors up. They are a hidden treasure disguised as a gorgeous Italian restaurant called Molto (worth a visit too)! The apartment itself was spotless, had plenty of room and the kitchenette was set up with utensils and pots so would be useful if you wanted to stay in and prepare food. We had a three night stay and there wasn’t a maid service which suited us fine. We were supplied with ample towels and could request clean ones at our convenience, according to a notice in the room. Rooms were complete with air conditioning, ironing board, shower gel, clothes airer and even a hairdryer. The staff were so friendly on arrival and departure and were able to guide us through some directions to get to Auschwitz via the bus service. We can not fault the Venetian apartments, they were gorgeous and we can’t wait to go back.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Taxis can’t get close to the apartment due to the pedestrianised square so be prepared for a two...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded 25 Oct 2023
Dear Tourist44781664094, Thank you for your wonderful review! We're thrilled to hear that your first visit to Krakow was such a fantastic experience at the Venetian. It's fantastic to know that you found the apartments to be a hidden treasure in a great location. Your kind words about the staff and their helpful guidance are much appreciated. We look forward to welcoming you back for your future visits. If you need any assistance or recommendations when planning your next trip to Krakow, please don't hesitate to reach out. We'll be here to make your stay just as enjoyable. Best wishes, Venetian House Aparthotel.
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Fabulous aparthotel in an excellent position right on the main square, we had a lovely view of the square from our room no 52 which was on the 5th floor so nice and quiet. Beds were so comfy apartment was lovely and warm, plenty hot water and well equipped, only thing i think needs to be added is an oven glove for the oven and a toaster would be handy. Was spotless and the reception staff were very pleasant and helpful, would highly recommend these rooms.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â take a tea towel for drying your dishes if you are not inclined to use the dishwasher.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded 12 Dec 2024
Dear 636lottie, Thank you for your glowing review! We’re delighted you enjoyed your stay, especially the fantastic location, the comfort of our beds, and the lovely view from your room. It’s wonderful to know you found the apartment warm, well-equipped, and spotless. We appreciate your suggestions regarding an oven glove and toaster; feedback like yours helps us improve. Your kind words about our reception team mean a lot, and we’re thrilled to hear you would highly recommend us. We look forward to welcoming you back soon! Best regards, Venetian House Aparthotel Team
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We have just returned from a 3 night break in these apartments ! There were 3 adults and we had a 2 room apartment with a separate bedroom and a sitting room /kitchen The apartment was spotlessly clean and well equipped for everything you would need ! The kitchen area had everything you would need if you wished to cook a meal and also had a dishwasher !it was bitterly cold when we were there but the rooms were always warm and cosy . The hotel was on the main square so ideal for restaurants and pubs . There was free wi fi and safe we enjoyed our stay there and wouldn’t hesitate to return and recommend
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded 16 Feb 2023
Dear Renek3, thank you for sharing your experience with us. We are proud of our location on the Main Square, it gives our guests the opportunity to see more and have an unique experience staying in the Old Town. We are so glad to hear that you enjoyed your stay and loved our apartments. We hope to see you stay with us again in the future. With warm regards, Venetian House Aparthotel
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Very nice, clean hotel with friendly, helpful staff. Our room was spotless (since we were there 5 days, a maid came and cleaned the room while we were out and about our 3rd day there), and had all the amenities-fridge, cooktop with pots and pans, a small safe and air conditioning. The location is superb, right on the main square within walking distance to all the attractions in town. I would highly recommend this hotel to anyone staying in Krakow and if we visit again, we will be sure to stay here. Thank you to the Venetian House staff for all that you do to provide great service and a fantastic hotel!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded 2 Nov 2023
Dear Wintersnowflake1986, Thank you for your fantastic review of the Venetian House Aparthotel. We're delighted to know that you loved your apartment during your 5-day stay and found the amenities, location, and staff to be excellent. It's great to hear that you had everything you needed for a comfortable stay. The central location indeed makes it easy to explore all the attractions Krakow has to offer. Your recommendation and kind words mean a lot to us. If you plan to visit Krakow again, we'll be more than happy to welcome you back. Best wishes, Venetian House Aparthotel
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Dear John,
We partner with private airport transfer company and the price up to 3 guests is 140 PLN/per ride.
I hope this answers your question.
Best wishes,
Venetian House Team
There are more places to choose from in the Krakow area.
PRICE RANGE
AU$109 - AU$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
venetian house aparthotel hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
34
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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