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PURO Krakow Kazimierz is located in the Kazimierz district of Krakow. Designed by ASW and with interiors furnished by the award-winning Conran & Partners studio, PURO Krakow Kazimierz gives the eclectic atmosphere of the city. In its architecture-inspired area filled with art interiors, there will be not only design rooms, a lively lobby, but also a bakery-MAK bread & coffee, Halicka restaurant and Prisma SPA. There will be 228 rooms waiting for guests visiting Krakow, including 7 suites, 4 conference rooms and 2 external terraces. PURO in Kazimierz will be home to both tourists and Krakow lovers of art and good food.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Polish
Location
Halicka 14a, Krakow 31-036 Poland
Name/address in local language
PURO Krakow Kazimierz
1,665 reviews
Getting there
Great for walkers
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Situated in the vibrant heart of the city, PURO Krakow Kazimierz garners high marks for its spotless accommodations and stylish, modern atmosphere. Guests frequently commend the hotel for its value, citing affordable dining and reasonably priced rooms, despite a few concerns about certain overpriced services. The amenities, including a spa, complimentary bikes, and round-the-clock coffee, are often praised, although some guests would appreciate more storage and firmer pillows.
While the service is generally celebrated for its friendliness and helpfulness, a few visitors have experienced slower restaurant service. The rooms, acclaimed for their contemporary design and technology, can be on the snug side, with occasional functionality and temperature issues. The location, a stone's throw from local attractions, is repeatedly noted for its convenience.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Top-notch
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Everything was excellent, and there’s really nothing to complain about! The food was delicious, the rooms were spotless and well-kept, and the 24-hour free coffee, tea, and hot chocolate were fantastic extras. The location was perfect, making it easy to park outside without needing to rent a hotel parking space, and everything was conveniently close by.
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Date of stay: November 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 12 Nov 2024
Dear Guest, Thank you for your wonderful review! We are delighted that you had another great stay with us. It's fantastic to know that you enjoyed our food, cleanliness, and the 24-hour complimentary coffee, tea, and hot chocolate. We're glad our convenient location made your stay even more enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay. Best regards, Iwona/ Operations Manager
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Beautiful hotel, helpful and friendly staff, great amenities. Would definitely recommend. This hotel is a short ride from the airport, about 20 US dollars via rideshare app. when we checked in it was quick and easy and the person at the desk was able to give us plenty of information about the amenities and the hours things were open. our room was beautiful, very clean, and had a lot of modern technologies like a tablet that controlled everything, heated floors, and a nice shower with two different shower heads. The beds were pretty comfortable, and you can request firmer pillows if the provided softer pillows are too soft (as an American, this was very much appreciated!). The room was a bit warm for us and changing the thermostat didn't do much, but we left the window open all day which helped. Our room was pretty quiet (above the train route), but my sister's room was louder, from the street noise. There is a small gym downstairs which has a few cardio machines, a rack of weights that goes up to 14kg, and a technogym cable machine but unfortunately it was not working. For such a nice hotel I was expecting a slightly better gym but it still did the job. There is also a spa downstairs that has a dry sauna and steam room that you can use for free, as well as some services like massages and facials. My husband and I both had a glow massage but our experience was not great. We both requested strong pressure (they ask you this at the start: light, medium, or strong), and we both received light pressure at best. it was a very underwhelming experience, even though it was relaxing. The food from the restaurant is very tasty (though a bit salty for our taste), in the breakfast buffet is one of the best I've ever seen. Yogurt bar, eggs, pancakes, breads, meats, fruit salad, juices, hot foods, coffee bar, fruits, muffins, and more. Would absolutely stay again, and highly recommend.
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Date of stay: December 2024
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Trip type: Travelled as a couple
Room Tip:The hot chocolate from the coffee machine is delicious!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 2 Jan 2025
Dear Guest, Thank you for your detailed and thoughtful review. We are delighted to read that you enjoyed your stay and found our hotel beautiful, with helpful and friendly staff, and great amenities. It's wonderful to know that you appreciated the quick and easy check-in process, the modern technologies in your room, and the comfort of our beds. We apologize for the inconvenience. Your feedback is valuable, and we will look into these issues to improve our guests' experience. We are glad you enjoyed our complimentary coffee and tea service, as well as our spa and sauna facilities. It's great that you found our breakfast buffet to be one of the best you've ever seen. We strive to offer a wide variety of delicious options to start your day off right. We look forward to welcoming you back on your next visit and appreciate your recommendation! Best regards, Iwona/ Operations Manager
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I highly recommend this hotel. I went with my husband for a weekend without children. What I am most satisfied with is the hotel service - both at the reception, restaurant and spa area. Incredibly friendly, helpful people. Everywhere is clean, and the decor is what I like, i.e. loft style. We were alone in the sauna area most of the time - it was very intimate and we could relax. On the weekend you can use the sauna from 7:00 until 10 p.m. When we arrived early on Sunday, the saunas were heated and ready. The changing room is equipped with towels, flip-flops, additional hygiene accessories and water. The restaurant has delicious food and delicious breakfasts. I especially recommend the avocado toast. I think that a big advantage is also the coffee and tea available 24 hours a day. We will definitely come back. Thank you❤️
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went on a solo trip to Krakow and the hotel far exceeded my expectations. It’s absolutely beautiful, the room was a good size, bed was super comfy and the shower was define. The room has its own WiFi and the TV allows you share your phone screen so I could watch Netflix/prime etc. free coffee/tea station downstairs and the gym and sauna were great. It was about 25 minute walk to the main old town square and 10 minute walk to the train station which you can catch to the airport for around £3! As a solo woman traveller I can’t recommend it enough, I felt safer in Krakow than any place including England, even after dark I never once felt unsafe walking around. The hotel is surrounded by tons on amazing restaurants and the hotel restaurant is great, the vegan dumplings were the best I have ever had! Thanks so much!!!
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Date of stay: October 2024
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 31 Oct 2024
Dear Rosa, Thank you for your amazing review. We are thrilled to read that your trip to Krakow exceeded your expectations and that you found our hotel to be beautiful and comfortable. It’s great to know that you enjoyed the room amenities, including the WiFi and TV features, as well as the free coffee/tea station, gym, and sauna. We are pleased that our location was convenient for you, with easy access to the main old town square and the train station. Your feedback about feeling safe in Krakow is invaluable, and we are glad you felt secure and comfortable during your stay. We look forward to welcoming you back in the future! Best regards, Iwona/ Operations Manager
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The PURO is really very conveniently located in the lively Kazimierz district. There are many students, pubs and restaurants and boutiques. The area is not (yet) totally touristy. From the hotel you can reach the market square on foot in a quarter of an hour. The interior is stylish, the rooms sufficiently large. We had a deluxe room facing one of the courtyards. This made it very quiet, only when people were in the courtyard, correspondingly loud. However, the windows close so well that nothing was heard when the windows were closed. The air conditioning system then operates quietly and reliably. The bathroom was good but not overly spacious. Here I would have expected more for a “deluxe” room. The beds are very soft. Since the edges of the mattresses were harder than the middle areas, I suspect that the mattresses have sagged. Anyway, I regularly rolled to the middle and had back pain in the morning. The friendly front office staff then kindly offered us to get another topper on the mattress. It got better with that. Breakfast offers a wide range of goods and cold food, including salad. We really liked it and we would love to come back.
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Date of stay: December 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern, clean, helpful staff, breakfast was lovely with a big selection of different food. They cater for all your needs & nothing is too much trouble. 3 lifts that all worked. Luggage can be left in locked room on last day. Free safe to use in room, shampoo, body wash, hairdryer, bottled water & use of small fridge all supplied. Fab air conditioning along with opening window if you prefer. Soundproof rooms so you get a good nights sleep. Good size room & comfy bed. 24 hour free hot drinks machine.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 30 Aug 2024
Dear Guest, Thank you for your reservation at Puro Kazimierz and your opinion about your stay. We’re delighted that you found our hotel to be clean and modern. It’s great to know that our staff and breakfast made your stay enjoyable. We’re pleased that you appreciated our facilities and that the air conditioning and soundproof rooms contributed to a comfortable and restful stay. We’re glad you enjoyed the 24-hour hot drinks machine and found the room size and bed to be just right. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Warm regards from Kraków, Iwona/ Operations Manager
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The Puro Hotel in Krakow Kazimierz district was a great location and fantastic hotel. It is a block to the tram and just a few blocks from the Kazimierz district. We loved that there were bikes to use and when it rained they had us covered with umbrellas. The room was perfect for our needs. Everyone was very friendly and the breakfast is top notch. It was also very clean.
Just a few things that we personally didn't like: they need to rethink the pillows as they were very flat and downy. I wish they had a bit more filling to them to make them firmer. Also, the tablet that is used to control the room plugs in near the bed and the camera is facing the bed and cannot be moved. This should have already have some sort of cover on it.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 19 Sept 2024
Dear Kris, Thank you for your fantastic review! We’re thrilled that you enjoyed our location, amenities, and staff. It’s great to know that you appreciated the bikes, umbrellas, and breakfast. We also value your feedback regarding the pillows and the tablet camera. Your comments help us improve our services, and we’ll certainly consider them. We look forward to welcoming you back to Puro Kazimierz in the future! Best regards, Iwona/ Operations Manager
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The positive points : Patio, restaurant room, lobby: everything is large and well appointed. Big, big crush on the patio, pleasant during the day but simply magnificent in the evening with the lighting. I felt like I was under a cloud of fireflies. Very nicely decorated and connected room: everything is controlled from a tablet (lighting, television, Wi-Fi, even the indication not to be disturbed). A motion sensor is under the bed, so when you get up in the night a night light automatically turns on in the bathroom to guide your steps through the night. Possibility to choose between classic, hypoallergenic and large pillow. I chose a big pillow and it was really big :-) Very good breakfast. Varied choice and quality products, in particular the breads and pastries produced on site: their croissants compare well with those of Paris. But not enough choice of fruit. We dined in the hotel restaurant and the menu offers typical Polish dishes but revisited, modernized: it is original and very good and the staff is very helpful. The spa (hammam and sauna) is very clean and well organized: everything is provided (bathrobe, towel and slippers). The only negative point: the sole of the slippers is absolutely not suitable for the wet floor of the spa and makes any movement slippery. We asked for a taxi to be booked for us to go to the airport: we were given the choice between putting the fare on our room bill (specifying that there would be an 8% surcharge), or simply book the taxi for us and we paid it directly. I particularly appreciated the honesty and precision of the information given. The only negative point: better sound insulation would be nice. Luckily we were on the top floor. But we can hear very clearly when the guests in the next room make noise and we would have appreciated if the insulation of the walls and the door leading to the corridor was better.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Réservez une chambre au dernier étage !!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The PURO Krakow Kazimierz never fails to leave me impressed, from the comfortable amenities to the pleasant and professional staff. The restaurant and bar always have delicious options for dining or room service, as well as a delicious breakfast buffet available as an option as well. After staying here 4x in the last two years, I could not more strongly recommend a location in Krakow for comfort and convenient relative to the cost. Can’t wait to stay again soon!
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled solo
Room Tip:There is a tram from the Krakow central station that has a stop 3-4 minutes away by foot, I...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 19 Sept 2024
Dear Bernie, Thank you so much for your review! We’re happy that you’ve enjoyed your stays with us and appreciate our amenities, staff, and dining options. It’s wonderful to know that our efforts to provide comfort and convenience have made a positive impression on you. We can’t wait to welcome you back to Puro Kazimierz for your next visit! Best regards, Iwona/ Operations Manager
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This is a really lovely hotel in a very convenient location just a few minutes from the Jewish quarter under 20 minutes walk direct to the main Square. The hotel itself is very modern with a fantastic bar / Eatery and restaurant. In fact we all agreed that the breakfast offer was the best we had ever experienced as there was just so much range and everything was incredibly tasty. The bar food was tapas style and we also found that delicious. This was the best food we had in Krakow actually so although there are lots of other restaurants around it's good to know you can stay in the hotel if you wish. The in-house bakery sold delicious bread and cakes and the fact that the bar / eatery was permanently busy with people not staying in the hotel shows how high the standard of food and the social areas are. I started off in the classic room which was fine. The rooms are controlled by a tablet so you can change the temperature, lighting, turn on mood lighting etc and also assign room service and room cleaning etc. I was upgraded due to an issue in my room and I found the deluxe much more spacious with some nice extra touches like slippers, underfloor heating in the bathroom and free coffee etc although the coffee wasn't really needed as another benefit of the hotel is free drinks in the foyer, which is a lovely place to sit and watch people come and go before we've set off for your next adventure in Krakow! If feeling energetic, you can even borrow a bike from Reception! The staff were overwhelmingly polite , friendly and we had a fantastic time. This was extremely good value and I would definitely return.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 3 Apr 2024
Dear Emma, Thank you for your glowing review of Perfect Puro! We're thrilled that you enjoyed our convenient location, modern facilities, and delicious dining options. It's fantastic to know that you found our breakfast offer to be the best you've ever experienced and that you appreciated our food. We're delighted that you also enjoyed the amenities in our rooms, including the tablet controls and complimentary drinks in the lobby. It's wonderful to read that our staff made your stay memorable with their politeness and friendliness. We're grateful for your kind words and look forward to welcoming you back for another fantastic experience! Warm regards from Kraków, Iwona/ Operations Manager
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There are more places to choose from in the Krakow area.
PRICE RANGE
AU$138 - AU$221 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kazimierz
NUMBER OF ROOMS
228
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